jClub.com
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jClub.com Reviews Summary
jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.
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I have been shopping this site since it started and have made many purchases. I've experienced their bumps & glitches while trying to perfect their site & their customer service. BOTH have been greatly improved. The site has better detail, orders are accurate & customer service is no longer robotic responses that don't apply to every situation. They seem to be looking@ each inquiry.
Every order I have ever placed with Choxi has brought me quality items at prices that other stores can't come close to. They also have multiple item deals that you cannot get anywhere else. Want quality at great deal prices? Go CHOXI.
I've been a fan of this site from the beginning. Their customer service is great; make sure when you purchase something it's returnable if you have any hesitation about the item. I made that mistake; but it was my fault so just pay attention. I still love the site I'm just smarter!
Everything I have ordered has come in a timely manner. The ordering process is easy and customer friendly.
Nice web site, I had no problems with ordering and receiving.
Recieved in a quick time, sooner than they said it would be here, nice item, quality great, will shop again
I love the site. I check in several times per day. I have ordered almost every time. I love it. I have not received my ink cartridges, nor a watch bracelet I ordered back in May or June. I love browsing the site. I received my order most times in the same week I order. I just love it- there's nothing like shopping for everything with one click.
Placed order it was received as promised very happy with the product
I've enjoyed shopping for items I can't find is my small community. It is so much easier than searching in stores.
I've been happy with every item I havae ordered
Very good deals specially when coupons/credits are available!
I've had a very good experience using Choxi and I'v used it a number of times now. They've made it easy to order or return an item.
Find what you want, order, pay for and within a short time frame you have the product ordered. Better than going out and shopping for the items and also saves money for you.
I ordered 1pair size 1 black sandals, received size 11. On JULY 3,2015. Received size 11. Sent back and re-ordered 1tan, 1brown size 1. Received
Size 11. Sent back and a Choxi CSR re-ordered the 2pairs of sandals size1.
Received 1 pair size 11 brown. Sent back approx. Sept. 24. Do Not know where other sandal went and Choxi credited $6.38. So now I have no sandals and $6.38 and really have no explanation of whats going on only I think they are working on it?
There was only one item I had to return and was because it didn't fit. The return was done quickly & efficiently.
I have been taking the time to fill out these surveys about products. So many i love. A couple - not so cool. For instance, the "eyeliner eyeshadow" pencil -- there is NO eyeliner as described... no one has contacted me. I would think w/ such an error you all would say "ooops, yes, we'll refund you." Also wrote about the shoes for my daughter and how the sizing is way off.
As i said... 85% of my experience w/ Choxi is positive... but these few times that not great products come my way and no one responds to my review - then i don't feel so great about it all.
The pros: They have some fantastic deals, and they are very cheap. Customer service is very good and they will always refund you when your items don't arrive.
The cons: They don't check out their venders: Ordered a Pro3 from what USP my choice showed to be a used tire company in Queens (it never shipped) My purchase on the 6th a WD cloud drive arrived NIB, box was smooshed but it was great low price with manufacture warranty. (took two weeks to get it...) I have a purchase from the 16th for a sewing machine they had to cancel and refund, apparently the vendor was no longer with them?
Will I order again, sure they are cheap, I love a deal and I am not in a big hurry so I am used to waiting a few weeks for their great deals, (if they arrived)
Great items at Great prices, and cheap shipping. What more could you ask for.
Ordered 4 watches all came within a week. One of them didn't work and choxi got in contact with the watch company and got me another one within 3 days. Excellent A+ service from this company. I WILL be ordering again.
I have ordered many products from this company, from jewelry to home products. All very nice.
From the business
JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.
Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.
Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.
If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members