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jClub.com

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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

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Virginia
1 review
0 helpful votes
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Shipping
November 1, 2015

Why is everything shipped separately? Can't some orders be combined to avoid charge for each item?

Date of experience: October 28, 2015
Texas
1 review
0 helpful votes
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I purchased my item 9/9/15. After it was incorrectly shipped and returned to the company by the PO, I contacted the company and they refunded my money. I wanted the item at the price I paid for it. They refused to reship to the correct address. I had a coupon code for free shipping and bought the item at a considerable discount. I think they just didn't want to honor the sale at the price. The customer service reps were UN-helpful. They repeatedly refused to reship to me.

Date of experience: October 22, 2015
California
1 review
0 helpful votes
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The best
October 26, 2015

Thank all of you for the wonderful customer service A

Date of experience: October 22, 2015
New Jersey
1 review
0 helpful votes
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It's OK
October 25, 2015

From all the things i ordered here, only one was not satisfactory but generally speaking, i'm satisfied.

Date of experience: October 22, 2015
California
1 review
0 helpful votes
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I have had very good experience with Choxi everything is right on price and sent to me with in a few days.

Date of experience: October 21, 2015
North Carolina
1 review
0 helpful votes
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Comforter set
October 24, 2015

Order a six piece comforter set that was shown only in a six piece so I ordered it when I went to order another comforter set I found out the same comforter I order also came in a eight piece for the same price I paid for the six piece wish I was given a choice when I put my order in I would have order the eight piece instead of the six other than that I love the comforter I order

Date of experience: October 21, 2015
South Carolina
1 review
1 helpful vote
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Unbelievable
October 24, 2015

I have been shopping with no more rack which is now Choxi for quite some time. When it was no more rack, I had no troubles whatsoever. I made an order over two weeks ago and I'm still waiting for two of my items to be delivered. One of the items I received was a pair of shoes for my husband and the left shoe was completely messed up. When I called customer service they told me I had to return the shoes and their original package in new condition. They said they would send me a shipping detail which needed to be printed off and on the package, but I have not received the email and I've called sense to get a new one. Nothing has been done on their end. I've done online shopping for very long time but using choxi Will no longer be anyone I do business with. Online shopping is supposed to be easy and convenient and save time, not make me spend lots of time on the phone with customer service to still see no results and still don't have my packages delivered within the timeframe I was given. Anyone reading this I recommend Amazon.com

Date of experience: October 21, 2015
Indiana
1 review
0 helpful votes
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Ordered a second one
October 23, 2015

Very pleased received everything in timely manner. I was so pleased with doggie corral I ordered second one for a friend. She is thrilled

Date of experience: October 20, 2015
Maine
1 review
0 helpful votes
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Backing It Up
October 23, 2015

I ordered a "smart watch" which wouldn't hold a charge for 12 hours. Upon notifying Choxi, they provided me with a return shipping address label and a credit on my account, indicating that they do their best to back up their products.

Date of experience: October 20, 2015
Japan
1 review
0 helpful votes
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Plenty of catagories to choose from
October 22, 2015

I could look at categories with lots of items in each to look at so many options and make an educated purchase with deep to deeper discounts 25% to 83% with only $2 shipping per item.

Date of experience: October 19, 2015
Illinois
2 reviews
0 helpful votes
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I recently purchased Ugg boots on the Choxi website and found that a few days after my credit card had been charged, my purchase was cancelled and credit card refunded. I contacted Choxi for an explanation and was given multiple excuses for not honoring the price posted on their website. The boots were still available for purchase but at a much higher price. Finally, a supervisor at Choxi admitted today that the price was erroneously posted and the offer was rescinded given that they didn't want to honor the sale price posted for the boots. Am I missing the responsibility of retailers to honor posted sales? What's up with Choxi representative "Heidi" giving false information about why the order could not be competed prior to the supervisor fessing up to simply not wanting to honor the sale price listed? What has happened to business ethics and customer service?!?! No respect for Choxi.

Date of experience: October 19, 2015
New York
1 review
0 helpful votes
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I love Choxi
October 22, 2015

I am almost finished Christmas shopping and I saved so much money. I have a very large family and I found everything that I wanted on Choxi.com

Date of experience: October 19, 2015
California
1 review
0 helpful votes
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Choxi 1
October 23, 2015

No worries yet but still need to know when you credit my account.

Date of experience: October 19, 2015
New York
2 reviews
0 helpful votes
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Choxi is great!
October 23, 2015

Excellent products for excellent prices! I highly recommend!

Date of experience: October 19, 2015
Mississippi
1 review
0 helpful votes
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Ring
October 23, 2015

I have been very satisfied with my internet shopping experience.

Date of experience: October 19, 2015
Oregon
2 reviews
0 helpful votes
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Slow delivery!
October 22, 2015

Ordered DuraCell batteries three weeks ago... Have yet to receive them!
Order number. *******.

Date of experience: October 19, 2015
Ohio
1 review
0 helpful votes
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REVIEW
October 23, 2015

So far everything I've received is good. Just don't really like the amount of days it takes to get it.

Date of experience: October 19, 2015
New York
1 review
0 helpful votes
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TRUE WORDS
October 23, 2015

GENERALLY ALWAYS PLEASED WITH CHOXI. NOT MUCH THAT I PERSONALY NEED BUT BUY FOR DAUGHTERS AND GRANDSONS WHEN I FIND SOMETHING I THINK THEY WOULD LIKE. CHOXI IS ONE OF THE BETTER PROGRAMS AND HAVE GOOD QUALIT; Y.

Date of experience: October 19, 2015
California
1 review
0 helpful votes
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Way to go!
October 23, 2015

I've been buying for a couple of years know and I keep buying so they must be doing something right!

Date of experience: October 19, 2015
Louisiana
1 review
0 helpful votes
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Excellent Pricing and Quality
October 23, 2015

The boots are excellent quality and the price was unbeatable!

Date of experience: October 19, 2015

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States