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jClub.com

3.7
jclub.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

jClub.com Reviews Summary

jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.

service
229
value
234
shipping
236
returns
107
quality
232

We monitor reviews for authenticity

Georgia
1 review
7 helpful votes
Follow Kandis D.
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I waited 22 days and no item, come to find out it has still not shipped. (Unacceptable!). They did respond to let me know it has not shipped yet, no idea when it will and no refund. Bad business I think. Still have not recieved my items.

Date of experience: August 11, 2016
Oregon
1 review
3 helpful votes
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Crooks! Do not order!
August 10, 2016

I placed an order in good faith, they withdrew funds from my bank account promptly but never shipped my order! I waited two weeks! Concacted customer service via email and got a reply that they'd issue me a store credit, hmph, NO! I WANT A REFUND! I've yet to get it, this is not the end of this, BUYER BEWARE!

Date of experience: August 10, 2016
Virginia
2 reviews
40 helpful votes
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What warrantee?
August 8, 2016

I bought a set of stainless bowls. Within one week it delaminated.

I called to get it exchanged. They responded:

1. Must have all original packing.
2. Must pay to ship back.
3. Must return all bowls not just the bad one.

Who keeps all the packing material?

They know these barriers keep them from having to honor warrantee.

They have lost me I hope they lose others that read this.

Date of experience: August 8, 2016
Minnesota
2 reviews
0 helpful votes
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Green handbag
August 8, 2016

I was pleased with the look of this handbag, and my overall purchase experience (especially the discount that I received)!

Date of experience: August 8, 2016
New York
1 review
4 helpful votes
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These guys are crooks. They accept money from customers but do not pay suppliers who ship to the customer. They accept money from customers and do not place orders with factories because factories will not ship without being paid. Then don't refund the money.

Date of experience: August 5, 2016
Tennessee
1 review
0 helpful votes
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Satisfied most of the time. A
August 7, 2016

Any clothing ordered has not fit and was given away. Satisfied for the most part. In the past I have had difficulty getting my order to go through due to password problems,,

Date of experience: August 5, 2016
New Jersey
1 review
0 helpful votes
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Recent purchase
August 4, 2016

My items arrived quickly and were just as pictured. Quality is good.

Date of experience: August 3, 2016
Massachusetts
1 review
0 helpful votes
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Sandi
August 4, 2016

When I did receive my products, I was very satisfied. I did have some trouble with receiving a couple of items, but Choxi was very good about canceling and compensating me for the delays and problems.

Date of experience: August 3, 2016
Michigan
1 review
2 helpful votes
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Fly zapper
August 2, 2016

It's been over a month and some of the items that I ordered still have not been received. I was told by customer service that these items are being mailed separately and I would be advised by mail once they are available, but a month seems like an excessive amount of time to wait for delivery.

Date of experience: July 29, 2016
Illinois
1 review
4 helpful votes
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Rather be giving 5
July 30, 2016

I enjoy shopping this site, I really do. Lots of next product for extremely good price. I give it one star tho because I have yet two incomplete orders that I'm still waiting for even tho they took my money. Have emailed twice and both times they have said that the product comes from different party so all they know is when it does get shipped a tracking number would be sent out. Sorry Choi, but you would think that if you really cared bout your customers and satisfaction then you guys would have a better handle on this situation. Not just with me but with everybody (everybody as in the dealers themselves). Would love to give 5 stars and possibly will IF / WHEN I GET THE REMAINDER OF ITEMS FOR BOTH MY ORDERS!

Date of experience: July 28, 2016
Ohio
2 reviews
0 helpful votes
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Received Email saying my item was not in stock, & I could order another item.
I do not understand HOW Which screen do I use? How do I input the new item? And still return to the screen that advises me of my next step? Please HELP

Previous purchases were 5 STAR except for taking so very long to get here

Date of experience: July 27, 2016
Illinois
1 review
1 helpful vote
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Somewhat dissatisfied
July 29, 2016

Received wrong size and wrong set of capris. "Package" was too small so I had to pay additional postage plus being charged for return postage.

$15 "credit" on order was also being deducted. If it is the manufacturer's fault, why am I being penalized?

Date of experience: July 27, 2016
Illinois
1 review
5 helpful votes
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Unfortunately
July 29, 2016

Still have not received Bluetooth shower speaker and ordered it in June

Date of experience: July 26, 2016
Arkansas
1 review
0 helpful votes
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Great Site!
July 29, 2016

I love shopping this site on those occasions where I'm looking for something 'out of the ordinary'. Choxi provides quality deals and superb support. If you don't shop here now, you're a fool! Get with it and take a look.

Date of experience: July 26, 2016
Missouri
2 reviews
0 helpful votes
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First time I ever had problem.
July 28, 2016

Received 1 wrong item. Ordered a ring in silver and received a gold one. And ordered some lights for a bike and never received them at all.

Date of experience: July 25, 2016
Florida
1 review
0 helpful votes
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Losing dependablitiy
July 28, 2016

More and more I'm cancelling orders because items are not being shipped. Several items were not as described and I had to return them.

Date of experience: July 25, 2016
Pennsylvania
1 review
0 helpful votes
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Collspsible strainer.
July 27, 2016

Waited over a month for a product I ordered everytime I called I got a run around finally ask them to cancell and refund my credit card. Agent wasnt happy about it but aI insisted I wanted a refund.

Date of experience: July 25, 2016
Wisconsin
1 review
0 helpful votes
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Overall I like it
July 29, 2016

I had gotten one part of my order really quick, just like I normally do from you but something went wrong with my second part and I didn't get it for maybe close to a month. Its not a reason that will prevent me from shopping with Choxi again though.

Date of experience: July 25, 2016
Michigan
1 review
0 helpful votes
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Polo Perfume
July 29, 2016

The product was shipped quickly and was priced reasonable

Date of experience: July 25, 2016
Missouri
1 review
0 helpful votes
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Dissatisfied
July 27, 2016

Place an order on 6/8 and still didn't get everything? Very disappointing..

Date of experience: July 25, 2016

From the business

JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.

Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.

Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.

If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.


jclub.com
Founded in 2014
Lyndhurst, NJ, United States