jClub.com
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
jClub.com Reviews Summary
jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.
We monitor reviews for authenticity
I ordered 2 solid hooded sweaters - one black and the other charcoal. When they finally arrived it was 2 black sweaters. I double checked the receipt because I was confused and the slip confirmed I ordered ONE black and ONE charcoal. I'm thinking easy fix I will email them and send pictures and they will send my charcoal sweater and I will return the black. They respond to me and apologize but sends their refund/exchange explaining that I have to send back the black sweater and once it is received and verified then they will send me the charcoal sweater I ordered. The issue I have with this exchange is that I did NOT order the black sweater sent so why am I the one who has to wait longer for their error? It seems to me the mere fact someone messed up my order would send them scrambling to make it right - NO. Their policy is the policy and they would investigate how it occurred - who gives a rats $#*! HOW I have a sweater I didn't order and you took money from me but never delivered the product. I thought I was losing mind they sent several emails from different customer service employees that night repeating the same thing and no one saw how this was a inconveniece to ME the consumer. I finally told each of them they can keep it and I'm NEVER doing business with them again. After all of this I decide to look at the merchandise I bought and it was AWFUL - the cheapest paper thin looking sweater I've ever seen. OMG - it was skin tight and you could see straight through it. I've never seen anything like this. So no only does Choxi practice poor business but the items are the WORST quality ever! Please keep your money and find another site. I did business with Nomorerack and NEVER had this experience and I will never make another purchase from Choxi again. They won't stop emailing me advertisements for their site and I have unsubscribe countless times - I will call someone on tomorrow to see what I can file to have them to stop.
Ordered a comforter. Price was $25. Couldn't tell from invoice if Choxi charged me $25 or $30. Contacted Choxi by email, they checked (quickly) and advised it was $25. Great followup and good product at a great price. Thus five stars!
My experience in ordering from Choxi is always a great one. I am a regular customer and will continue to be.
I've only had one issue of an item arriving broken and they resolved it immediately.
I have been a customer for several years now. I have ordered hundreds of items and have only had to return 1 small item that had a manufacturers defect. So happy with Choxi!
I ordered a pair of boots in size 7 1/2. They sent me size ten. I returned them and got a store credit. I ordered a pair of ski pants in ex large. The bag said extra large and in the length they were but I am a 40 waist and I couldn't button the pants at the waist. Sent them back and got refund minus shipping so I lost money because of their misfitting.
I did not get everything I ordered and one of the orders I got a substitute.
I have bought several items over the past year and have loved everyone of them.
I use Choxi frequently. I like their prices and the quality of the product is always fine. Shipping time is not guaranteed. It may take an item only a few days to get to my door, or it may take a few weeks. If you have time to wait on shipping, use them, it's worth it. If it is time sensitive, I would buy elsewhere.
I am a recent customer of this site and I couldn't be more pleased. The deals are great, the shipping is fast and the variety of products is amazing. I have been telling everyone I know about Choxi and I know they will love it as much as I do.
From start to finish a great site for shopping I probably order at least once a week never disappointed.
I have bought many things from choxi and have been happy with there service, maybe not a 100% but a solid 95%, thinks & God Bless Mitch...
Was skeptical at first ordering this item online... BUT as soon as I saw the quality and fit I ordered more Highly recommended
Very good product good price value just slow delivery but it's understood when it 's coming from a foreign country.
From the business
JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.
Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.
Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.
If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members