jClub.com
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jClub.com Reviews Summary
jClub.com has a rating of 3.7 stars from 7,425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with jClub.com most frequently mention customer service, good quality and great prices. jClub.com ranks 244th among Daily Deals sites.
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I have ordered a lot from this site over the years. Each time has been great! They have lots of name brand products and items that I can not find anywhere else- all at discounted prices. If I have an issue with my order after I receive it, they always make it right with no questions asked! Love them! Recommended to you family and friends.
I love this site. Shopping is easy-to-use and very affordable.
I've HAD A GOOD EXPERIENCE WITH CHOXI. THAT'S WHY I KEEP ORDERING. THE ONLY PROBLEM I EVER HAD WAS ONE HOODED SWEATER I DID NOT GET. CHOXI SAID IT WAS TAKEN OFF MY CREDIT CARD BUT I DID NOT SEE WHERE THAT WAS DONE.
Your team was very helpful with my questions. I appreciate the speed with which your team took care of everything for me.
I love Choxi & their products. Everything is shipped quickly & high quality. Will keep ordering from them.
I needed to contact customer service about an item that hadn't shipped. They responded very quickly, gave me options, and resolved my issue promptly. I'm very pleased with my experience. Thank you.
I am some what satisfide with the service. Some orders take longer to ship then it did before.
Most items are as described, any problems I have had were taken care of right away. Customer service department is great. They are professional and friendly.
Have yet to receive, after 2+ weeks since original order.
Please help,... again!
Was able to go through the offerings, make my order and finnish it quickly. Thank you.
My order was shipped in a very expedient manner. There were no problems with ordering or shipment. I am very pleased with my purchase.
I have been a loyal customer and whenever I have a problem Choxi is spot on to solve the problem
The shopping experience was exceleent. My only observation was I had no notification of when to expect it to arrive.
Less than 2 months after purchasing a diamond ring from Choxi the diamond stones started falling out of the setting. I informed customer service who cited policy that after 30 days there is no return or exchange. Customer service also would not give the manufactures contact information to allow me to pursue an exchange on my on efforts. So now I am stuck with a diamond ring that has failed to perform its intended function and a fiance that is disappointed with the whole experience.
Shame on you Choxi. You could have at least thought outside of your policies and granted a one time courtesy and allowed an exchange or even replaced the ring at your cost.
I have another order for a different item which I am waiting to be shipped.( 2-Piece Set: Fleece-Lined Thermal Top & Pants) I ordered on 02-03-2016 - Tracking Label Created On: 02/04/2016 - Here is a reply from customer service on 02-16-2016 - Thank you for contacting us. Please rest assured that we are actively looking into this concern for you. Your ticket has been placed on hold status to allow us to more easily track escalated issues in an effort to provide you with the best possible service. Typically, we expect feedback from our manufacturing partners within three business days. We kindly ask you to allow a few more business days for an update. We appreciate your continued patience as we await feedback from our partners regarding your order. As of this writing 02-19-2016 - This is the only response I got from Choxi concerning the delivery date. - Expected Delivery: N/A - It's been nearly 3 weeks from the day I ordered this item and paid for it upfront. No further response from customer service yet.
Was very satisfied with my purchase. Will surely ordered from Choxi in the future.
Not perfect, but really a great way to get a good deal.
Happy with my purchases as well as their customer service extremely helpful.
From the business
JClub is a new online shopping destination for anyone who loves getting an amazing deal but isn’t interested in tricks, gimmicks, or fees.
Our team works directly with suppliers to cut costs and ensure we’re offering some of the very best prices around on products across a wide variety of categories including apparel, beauty, electronics, home, shoes, handbags, luggage, watches, fragrance, designer and branded goods, and more.
Every item, every day ships on the house. Absolutely no hidden fees and no minimum purchases required.
If you run into a problem with your order or overall shopping experience, our friendly and professional U.S.-based customer service team will be there to try and make things right.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members