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JapanCrateReviews 164

3.8

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JapanCrate Reviews Summary

JapanCrate has a rating of 3.8 stars from 164 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JapanCrate most frequently mention customer support, overall experience and premium box. JapanCrate ranks 14th among Subscription Shopping sites.

service
104
value
104
shipping
103
returns
101
quality
104

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Australia
1 review
0 helpful votes
Follow Vinnie P.
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I ordered the Premium crate and I love it. I didn't even get a chance to own it as I have shared it with a few friends and they also love it. I subscribed again for another month and will see what's comes in the September crate and hope to get the pokemon toy with 3 little pikachu babies. I cant really wait for my crate to arrive. Im super duper excited!

Date of experience: August 20, 2021
Illinois
1 review
0 helpful votes
Follow Mar G.
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Great option for a taste of home. Order contained chocolate, chips/crisps and gummy sweets. All arrived in great condition. Price is fair, fast shipping. I ordered the Japan Premium crate and product range is best so far. Very unique selections. Pay by PayPal so you don't have to expose your credit card to yet another on-line store that could be hacked. Great choice!

Extremely satisfied with the overall experience. Japan Crate reallt exceeds my expectations. Definitely will recommend!

Date of experience: August 16, 2021
Australia
1 review
1 helpful vote
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Everything I ordered have been received and Im very satisfied with it. 3 Months of subscription of the Premium crate from Japan crate was perfectly done and brilliance in its finest. Thank you very much for the speedy delivery and very good products. Never missed a single crate. All arrived on time. Thank you again Japan Crate. Let me finished all snacks and candies in my 3 months subscription and will definitely subscribe again in the near future.

Date of experience: August 4, 2021
Poland
1 review
2 helpful votes
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I so love the Umai box. I orderd for 3 months subscription since April 2021 and already completed the order. The selection of noodles and other stuff in the box are so mesmerizing. Given that the noodles are so yummy and tasty. The extra items like flavoring pastes and powder to name a few are such a delight and a perfect match for the noodles in a hot soup. It boost and give extra flavor on the soup. The booklet gives all the necessary information on how to cook the noodles and its basic. The recipe card was a special treat. Im so happy with my subscription. Let me finish all my noodles then most probably will subscribe again in the near future. Thank you Japan crate. No hassles with the shipment and receive all my crates with no issues. Great company indeed. Arigato Gozaimasu!

Date of experience: July 28, 2021
Germany
1 review
1 helpful vote
Follow Abe G.
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We received our ordered crate after a month and me and my family are very happy with the items inside the June Premium crate. It is nice to have some unusual fancy foods to go with the normal daily fare here in Berlin. Great snacking. Just tested the box and we will certainly order back in the future.

Date of experience: July 17, 2021
District of Columbia
1 review
1 helpful vote
Follow Johanna B.
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I finally writing something good after a couple of crates that i received. Just want to tell that Japan Crate is amazing. I ordered 6 months subscription of the Premium box and this subscription is yet the greatest box that I subscribed with. Highly recommended. The Premium snacks was absolutely amazing. We haven't had similar before with other subscription boxes that we have and this Japan Crate, we have loved the first 3 so far! Cant wait for the next crate.

Date of experience: July 12, 2021
South Africa
1 review
1 helpful vote
Follow Felice K.
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Bought the 3 months subscription of Premium snack box for our daughter as gift and when she got the first box the other day, she absolutely fell in love with it and she's so happy. She so looks forward to her box coming every month. Thanks again to Japan Crate for their fabulous company and their amazing customer service!

Date of experience: July 5, 2021
Philippines
1 review
1 helpful vote
Follow Manuel M.
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I was so excited when i saw the site. So in short i ordered the Japan Crate Premium box. Because why not? Knowing snacks from Japan was so unique. Who would not try right? So when the box arrived yesterday, im so excited and so happy. I fetch it from our local post office and when i opened the box, i am so delighted and excited. I shared it with the family and we really enjoyed the snacks and chocolates. So just letting you know that i ordered for 3 months. And now im really excited and looking forward for my next box.

Date of experience: July 3, 2021
California
1 review
0 helpful votes
Follow Athena S.
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I ordered the Premium snacks and its beautiful. Fast delivery and the items inside the box that I ordered were packaged neatly and securely. I send email to Japan Crate customer support and they reply in an instant. Overall was a great experience. Well recommended! Thanks to the team at Japan crate!

Date of experience: June 26, 2021
New York
1 review
0 helpful votes
Follow Kaleigh W.
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I ordered Japan Premium crate during the last week of May. I believe the crate will be June. I received the crate today just as promised by the notification i received when they ship out my crate. Items were packed very well inside the box; well curated and snacks are great. Shipped quickly and I was kept apprised of the tracking. Thank you so much Japan Crate. I will definitely renew my subscription for another months or 2. Keep up the good quality snacks!

Date of experience: June 21, 2021
Sweden
1 review
0 helpful votes
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Excited to see what's in my first box when i opened it! OMG! I love the cute plushies in my Doki crate! Very affordable and fun idea. Great stuff! This is my go to place for everything cute from Japan. Great collectibles and im loving it very much. Thank you Japan Crate.

Date of experience: June 18, 2021
Illinois
1 review
0 helpful votes
Follow Leila A.
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So happy to have found Japan crate. Product I ordered was the June Umai crate which I ordered late May. The selection of noodles are absolutely amazing. I love the extra recipe card they included in the box. Also the cooking instruction of each noodles. This makes the crate super amazing. Love how they pack the noodles and its very neat. Just the right time for the weekend! Thank you so much Japan crate, it made me think to renew my subscription for another month and see what's in the box for next month. Great work Japan Crate. Thank you! Thank you!

Date of experience: June 11, 2021
GB
1 review
0 helpful votes
Follow Megan M.
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I have tried several other company's boxes. Japan crate was one of the best. I will cancel my other subscriptions and only keep this one. I have known Japan Crate from Instagram and I am very happy. That is great customer service. I can't wait for the next box. Thank you.

Date of experience: June 2, 2021
Italy
1 review
0 helpful votes
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Love Japan Crate
June 1, 2021

Love Japan Crate! So many delicious things for my family to enjoy. If we can't travel at least we can experience delicious food from Japan. Customer service was superb and shipping is quick and everything arrived intact. Will consider renewing my subscription to them and upgrade to full year subscription. Simply amazing!

Date of experience: June 1, 2021
Japan
1 review
0 helpful votes
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Got my first box
May 26, 2021

Got my first box after a long wait, still grateful even though my post was so slow due to the covid restrictions. Where first order was shipped and received more than a month of ordering. Anyways, I ordered the Premium box. Everything is still intact and secure, no damage and everything still edible. Thanks to the secure packaging and strong box. Chips and chocos in the box was tasty. What I like most was the little leaflets with all the information of the items and they also included some cool facts about Japan. Everything is great.

Customer support was superb! They keep calm and professional even though I send them a lot of emails regarding my delayed crate. But still they are so patient with everything they do. Keep up the good work. Thanks Japan crate! Will subscribe again when shipping is back to normal. I'm not loosing hope. :)

Date of experience: May 26, 2021
Australia
1 review
0 helpful votes
Follow Jordan M.
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Fantastic, a great variety of different unique noodles and extra stuff inside the Umai box. My family just adorbs the ramen box with full of different type of noodles with some bonus items which are native to Japan.

The company is very responsive and has excellent communication. You will not be disappointed in the quality, quantity or uniqueness in each item in the box. Great way to start off the weekend chill night. Highly recommended. Will definitely subscribe back.

Date of experience: May 24, 2021
Utah
1 review
0 helpful votes
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Finally I got my March crate. This is long overdue but at least you guys send a replacement crate. Thanks to your customer support who assisted me when my crate was not delivered. Your support instantly notify me that you guys will send a replacement crate instead. Best customer support ever and a good way to make your customers happy, I did ask for refund but sending a crate is better as I really wanted to experience the same.

A fun way to spend the upcoming weekend at home with Japan crate snacks premium box. Great service and amazingly good snacks. Best experience ever no regrets! Thanks Japan Crate

Date of experience: May 21, 2021
Turkiye
1 review
0 helpful votes
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Fun and Delicious!
May 18, 2021

Me and my wife ordered the Japan Premium crate last month. We just want to try it out. We received the box the other day and we instantly fell in love with the crate! They are an authentic and a fun way to try new snacks from Japan. So much goodies for a small box and totally hooked with the crate.

Great products and great customer service! Quick delivery as well. Definitely will recommend Japan Crate. It was a pleasure subscribing with Japan Crate.

Date of experience: May 17, 2021
Colorado
1 review
0 helpful votes
Follow Guadalupe M.
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My noodles pack just got here and I am so impressed! There were many variety of noodles and ramens in the box and the box arrived quickly after I ordered it. I will definitely renew my subscription boxes and upgrade to prepaid soon! Thank you so much Japan Crate.

You made me and my girlfriend are so addicted to ramens and you made us so happy! Tried out the included free recipe in the recipe card and so delighted

Very nice concept and customer service was on point. Overall experience is great. Glad that we found you Japan Crate. Keep up the good service.

Date of experience: May 11, 2021
Arizona
1 review
0 helpful votes
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The order arrived on time and everything was really good. The instant noodles look so unique and tasty. Umai crate is so amazing. Can't wait to taste it all. We are very pleased with the selection of products. It was nice to find assorted noodles in a box. Very creative. Thank you Japan Crate.

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Date of experience: May 7, 2021

From the business

The fun of Japan brought to your door through delicious Japanese candy and snacks. Try anything from Cheesecake Kit Kats to DIY Sushi kits.


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