Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Jane is back! Jane is a curated marketplace for boutique fashion, home decor, and lifestyle products. Shopping at Jane.com is like wandering through your favorite boutique from the comfort of your couch.
Jane has a rating of 4.8 stars from 579 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jane most frequently mention great quality, timely manner and quick shipping. Jane ranks 4th among Daily Deals sites.
We monitor reviews for authenticity
I found several adorable goodies to put in Easter baskets this year. I love the personalized pouches & stationary. I'm looking forward to giving the watercolor pages as gifts. SO many cute things!
This bag is the perfect gift for a friend or family member who needs a place to organize any of their small belongings like make-up or stationary items. The personalize touch is great!
I purchased a set of three lovely golden bracelets. The bracelet I love best is the one with the floating heart, but I love them all.
++++++++++++++++++++
I always love the graphic shorts I get from Jane.com and this was no different. It was exactly what I was hoping for... over sized, soft and warm, but not to heavy.
Jane had a great deal on bedsheets and it was quick and easy to order. I am very pleased with the sheets and the timely manner they arrived in.
I have had good luck ordering from Jane.com. It sometimes takes a while to get orders but i try to make sure I give it time and not be in a hurry.
Your site needs to enable customers to ask questions about all products. I just received a sweater, for the second time, thinking the color was different. This is very frustrating for customers and I'm sure you lose dales because of it
I love the selection, things you cannot find everywhere. Sizes are accurate. The boutique owners have all been great to work with. Beautiful unique items.
Great experience from start to finish! My order arrived exactly as described and the quality was excellent. Shipping was fast and everything was packaged well. Would definitely order again!"
I have bought 2 necklaces from Jane. First one I purchased I really really liked. Second one which I thought would be same length and charm weight was not. Still very nice but a little disappointed with second one.
Ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok
This sweater is super cute and true to size. I was worried about the button on the back but they were super easy to to button.
Jane customer service was so helpful and reached out to the vendor who had not shipped my order. I received my order promptly. Happy to shop at Jane!
Shopping was easy. I like that the customer is kept updated on the delivery date. I ordered a personalized item and it arrived as expected.
The hats are very good quality and I love the personalization. What i didn't love was the shipping, the product arrived after Christmas, which wasn't that big of a deal because these were just extra stocking stuffers. I just wanted you to be aware the USPS is very slow on delivering, especially at this time of the year. I would almost be willing to pay a little more to have an item shipped vis UPS.
I ordered several personalized notepads for girlfriends. They arrived quickly and were a hit. Choosing the fonts and ink colors made it more personal. I included a pen and a ribbon.
I really like the sweatshirt but the shipping took longer than expected with no communication untill I asked. I ordered a different one elsewhere and will use this one next year.
Everything I ordered was beautiful—I ordered nine personalized towels for gifts, a baby blanket and a pet mat—everything arrived in time for gift giving and was of very good quality as described!
Answer: Hi Celeste! So sorry to hear that. You can contact [email protected] and they can assist you with a return and refund. Happy Thanksgiving. :)
Answer: I think this is their thing. I suspect they are in China. I just got notification that after waiting 5 weeks, may be, 10-20 more days. No refund and they don't respond.
Answer: Hi Charlene, thanks for reaching out. I recommend contacting our support team via email at [email protected] or via text 1-855-270-JANE and we can assist you with your return. In case it is helpful, you can also find more information about our return policy here: https://jane.kustomer.help/en_us/how-do-i-return-my-order-ryXZaOyf8. Thanks!
Answer: Hi Linda, thanks for reaching out. I recommend contacting our support team via email at [email protected] or via text 1-855-270-JANE and we can assist you with your return. In case it is helpful, you can also find more information about our return policy here: https://jane.kustomer.help/en_us/how-do-i-return-my-order-ryXZaOyf8

