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Jane

4.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Jane is back! Jane is a curated marketplace for boutique fashion, home decor, and lifestyle products. Shopping at Jane.com is like wandering through your favorite boutique from the comfort of your couch.


jane.com
Founded in 2011
Thornton, CO, United States
How would you rate Jane?
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Jane Reviews Summary

Jane has a rating of 4.8 stars from 579 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jane most frequently mention great quality, timely manner and quick shipping. Jane ranks 4th among Daily Deals sites.

service
35
This company responds to reviews on average within 22 days

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Virginia
2 reviews
0 helpful votes
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I found several adorable goodies to put in Easter baskets this year. I love the personalized pouches & stationary. I'm looking forward to giving the watercolor pages as gifts. SO many cute things!

Date of experience: March 12, 2026
Ohio
1 review
0 helpful votes
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Cute bag
March 18, 2026

This bag is the perfect gift for a friend or family member who needs a place to organize any of their small belongings like make-up or stationary items. The personalize touch is great!

Date of experience: March 7, 2026
North Carolina
1 review
0 helpful votes
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Lovely bracelets
March 16, 2026

I purchased a set of three lovely golden bracelets. The bracelet I love best is the one with the floating heart, but I love them all.

Date of experience: March 6, 2026
Colorado
1 review
0 helpful votes
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+
March 5, 2026

++++++++++++++++++++

Date of experience: February 23, 2026
Indiana
1 review
0 helpful votes
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Cozy sweatshirt
March 5, 2026

I always love the graphic shorts I get from Jane.com and this was no different. It was exactly what I was hoping for... over sized, soft and warm, but not to heavy.

Date of experience: February 22, 2026
Massachusetts
1 review
0 helpful votes
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Great Deal on Bedsheets
February 28, 2026

Jane had a great deal on bedsheets and it was quick and easy to order. I am very pleased with the sheets and the timely manner they arrived in.

Date of experience: February 18, 2026
Oklahoma
1 review
0 helpful votes
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It's all good
February 19, 2026

I have had good luck ordering from Jane.com. It sometimes takes a while to get orders but i try to make sure I give it time and not be in a hurry.

Date of experience: February 9, 2026
Maryland
1 review
0 helpful votes
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Bracelet received
February 4, 2026

...

Date of experience: January 24, 2026
New Jersey
1 review
0 helpful votes
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Frustrating
February 3, 2026

Your site needs to enable customers to ask questions about all products. I just received a sweater, for the second time, thinking the color was different. This is very frustrating for customers and I'm sure you lose dales because of it

Date of experience: January 24, 2026
Maryland
1 review
0 helpful votes
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Unique, boutique experience
January 28, 2026

I love the selection, things you cannot find everywhere. Sizes are accurate. The boutique owners have all been great to work with. Beautiful unique items.

Date of experience: January 18, 2026
Texas
1 review
0 helpful votes
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Satisfied
January 19, 2026

Great experience from start to finish! My order arrived exactly as described and the quality was excellent. Shipping was fast and everything was packaged well. Would definitely order again!"

Date of experience: January 9, 2026
Missouri
1 review
0 helpful votes
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Cute shopping experience
January 12, 2026

I have bought 2 necklaces from Jane. First one I purchased I really really liked. Second one which I thought would be same length and charm weight was not. Still very nice but a little disappointed with second one.

Date of experience: January 2, 2026
Illinois
1 review
0 helpful votes
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Ok
January 8, 2026

Ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok

Date of experience: December 29, 2025
Kentucky
1 review
0 helpful votes
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Perfect fit
January 8, 2026

This sweater is super cute and true to size. I was worried about the button on the back but they were super easy to to button.

Date of experience: December 29, 2025
Florida
1 review
0 helpful votes
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Great service
January 8, 2026

Jane customer service was so helpful and reached out to the vendor who had not shipped my order. I received my order promptly. Happy to shop at Jane!

Date of experience: December 29, 2025
Virginia
1 review
0 helpful votes
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Good products, good service
January 7, 2026

Shopping was easy. I like that the customer is kept updated on the delivery date. I ordered a personalized item and it arrived as expected.

Date of experience: December 28, 2025
Illinois
1 review
0 helpful votes
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Nice Product.
January 7, 2026

The hats are very good quality and I love the personalization. What i didn't love was the shipping, the product arrived after Christmas, which wasn't that big of a deal because these were just extra stocking stuffers. I just wanted you to be aware the USPS is very slow on delivering, especially at this time of the year. I would almost be willing to pay a little more to have an item shipped vis UPS.

Date of experience: December 28, 2025
New York
1 review
0 helpful votes
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Great gift
January 6, 2026

I ordered several personalized notepads for girlfriends. They arrived quickly and were a hit. Choosing the fonts and ink colors made it more personal. I included a pen and a ribbon.

Date of experience: December 26, 2025
Florida
1 review
0 helpful votes
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I really like the sweatshirt but the shipping took longer than expected with no communication untill I asked. I ordered a different one elsewhere and will use this one next year.

Date of experience: December 24, 2025
Ohio
1 review
0 helpful votes
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Order from the Navy Knot
January 1, 2026

Everything I ordered was beautiful—I ordered nine personalized towels for gifts, a baby blanket and a pet mat—everything arrived in time for gift giving and was of very good quality as described!

Date of experience: December 22, 2025