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Jane is back! Jane is a curated marketplace for boutique fashion, home decor, and lifestyle products. Shopping at Jane.com is like wandering through your favorite boutique from the comfort of your couch.
Jane has a rating of 4.8 stars from 544 reviews, indicating that most customers are generally satisfied with their purchases. Jane ranks 4th among Daily Deals sites.
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Jane customer service was very helpful when I had an issue with an independent seller. They followed up with me so I always was aware of what was happening. They made a disappointing issue better by simply keeping me in the loop. I greatly appreciated it.
Purse was as described on the site. It arrived in less than a week.
I ordered personalized blankets and a personalized storybook for Christmas gifts. They're good quality and I received them fairly quickly.
My experience was outstanding. I happen to order a size to big I received the item reached out. They were kind enough to send me a smaller size with a return label. I received the shirt put the old one back put the new return label and mailed it off definitely will order from them again. The process was outstanding and very kind and very very accommodating.
This was my first purchase with the new Jane site. Everything went smoothly and received my purchase without any issues. Will definitely be shopping here again!
Purchase was great. The size runs small and I can't wear it. There's a no return policy on graphic tees so I'm out of luck. It was going to make a cute family picture.
I've received a couple of products from different orders with Jane. I am pleased with the quality of the beautiful sweater I received. Can't wait to wear it. The necklace with birth stones is just what I was looking for.
I love that jane is back online, it was always a place I loved to search for unique boutique style items. I love that Jane gives you the platform to buy from several sellers, with a wide variety of items and pricing. I do feel like it has become oversaturated that it takes forever to look through the items. I wish it were a bit more selective on what it offers. I prefer the items that are handmade (individual sellers), boutique style.
Overall I will continue looking at Jane's website and buying some fun items!
I returned This item immediately because the title and description were very misleading and the item was just not what was expected. However! The company was very kind and apologetic and helped me return for a refund very quickly.
The bags are a great size for traveling. I purchased these for my daughter to give to her bridesmaids. The personalization is the icing on the cake! Super cute!
This is the 3rd purchase I have made from this company. Both stamps arrived quickly, even though I made 2 separate orders in 2 days, as the seller was on the ball and noticed the stamps were going to the same address. The address stamp prints very clearly. I plan to continue to use this great seller.
I found some fun Halloween type t-shirts. Placed my order and received them in a timely manner. Glad Jane.com is back and I plan to do more shopping with them in the future!
I did not receive any shipping notice and had no idea when it was coming. When I contacted them, they said they had no records of my order. Then it showed up the next day.
I received this quickly! It was a little larger than I expected but after putting it on, I realize it is perfect!
I have yet to have a bad experience shopping online with Jane.com. I have enjoyed many purchases, and have found several unique items! Whenever I have had issues with fit, they have been easily resolved. I ordered a lovely fall sweater in my latest order - it arrived quickly and without any problems. I will continue to be a Jane.com shopper!
Items received quickly and packaged well. Both are oversized items and seem true to size. Nice quality- happy with my purchase!
The ordering process was easy. I was kept well-informed through the order process, right up to delivery. The packaging was sufficient and the order was accurate. The stamp was good quality and I love it so far!
Love the convenience of Jane shopping! A lot of boutique unique items - for myself and gifts! Always great quality- never had an issue on anything I've purchased.
I typically wear a small, these fit a little bit too tight I'm afraid to wash so I'm not sure if I'm able to exchange for a medium? Thank you
Answer: Hi Celeste! So sorry to hear that. You can contact [email protected] and they can assist you with a return and refund. Happy Thanksgiving. :)
Answer: I think this is their thing. I suspect they are in China. I just got notification that after waiting 5 weeks, may be, 10-20 more days. No refund and they don't respond.
Answer: Hi Charlene, thanks for reaching out. I recommend contacting our support team via email at [email protected] or via text 1-855-270-JANE and we can assist you with your return. In case it is helpful, you can also find more information about our return policy here: https://jane.kustomer.help/en_us/how-do-i-return-my-order-ryXZaOyf8. Thanks!
Answer: Hi Linda, thanks for reaching out. I recommend contacting our support team via email at [email protected] or via text 1-855-270-JANE and we can assist you with your return. In case it is helpful, you can also find more information about our return policy here: https://jane.kustomer.help/en_us/how-do-i-return-my-order-ryXZaOyf8
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