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iYogi

3.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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iYogi Reviews Summary

iYogi has a rating of 3.1 stars from 293 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iYogi most frequently mention computer problems, technical support and many times. iYogi ranks 4th among Computer Repair sites.

service
47
value
44
shipping
25
returns
26
quality
42

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Nevada
2 reviews
1 helpful vote
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How to fix a problem
March 27, 2015

I was having a problem with software and Yogi was able to fix my problem. I also had other problems with my computer and Yogi was able to fix all of my problems.

Date of experience: March 27, 2015
California
1 review
1 helpful vote
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I love it!
March 27, 2015

I have subscribed to iYogi for a year now, just renewing, and can say it has been a life saver at times. One time I called as I could not get my laptop to cooperate with what I wanted it to do and although it took 4 hours to fix, it saved me days without my computer if I had to take it to a shop to be fixed. The iYogi techs are very thorough and very helpful to say the least. Kudos to all the techs! I use it daily on little things and monthly on bigger problems. Great bargain for the price!

Date of experience: March 26, 2015
Colorado
1 review
1 helpful vote
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IYogi has never let me down. The techs always come thru repairing my computer. This includes downloading software to help keep my computer secure. IYogi NEVER Disappoints. It is so easy & convenient to use IYogi!
Simplify your life use IYogi!

Date of experience: March 26, 2015
Washington
1 review
0 helpful votes
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Customer service
March 26, 2015

I have been a customer of iYogi for several years now. The maintenance and technical support service has been excellent. The representatives have been courteous, friendly and knowledgeable. I have purchased several products through them also, (an HP computer, a Seagate backup device and protection plans and anti virus protection) They are always there to help install any programs that I need and to keep my computer running at top performance. I have been very satisfied with their services and highly recommend them.

Date of experience: March 25, 2015
Georgia
1 review
0 helpful votes
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I have been a satisfied iYogi subscriber for over seven years. It is the best computer related investment I have ever made. Unlike a local technician at $50 an hour, who always finds some reason to need to be there for that 2nd hour, iYogi is available 24 hrs a day, 365 days a year, on an unlimited basis. Having an IT technician like iYogi is also like getting a free computer education. I always learn from my friends at iYogi while they are taking care of whatever problem or service I need at the time. You can ask them any question you have and they will explain the answer to you. Not only that, but they can also install new Operating systems, Microsoft Word, external hard drives, REMOTELY!, in addition to providing a superior virus protection service, scanning and optimizing your system and many more services. I have told my CPA about iYogi and he too is now a satisfied subscriber. I sincerely recommend iYogi. You won`t regret it, I promise! Sincerely, Robert, Avondale Estates, GA.

Date of experience: March 25, 2015
Arizona
1 review
0 helpful votes
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I worked at IBM and have forgot more about PCs. Then I remember. But having someone else, this skilled, tune my system is worth what it costs. I have upgraded my operating system through them, and purchased a backup system also. This saved me both time and money.

Date of experience: March 25, 2015
Canada
1 review
0 helpful votes
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Computer Savers.
March 25, 2015

Iyogi, has been very good at fixing all of my computer problems and also as I would say, even giving me more knowledge and understanding about my own computer.
I would highly recommend Iyogi to anyone who needs 24/7 help for their computer.
They are Fast Efficient and Understanding.

Date of experience: March 25, 2015
Illinois
1 review
0 helpful votes
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Iyogi technical support
March 23, 2015

At first I was a little skeptical of a company that I know is not in the United States, but I felt that I needed this service. When ever I have needed this company they have been just a phone call away. Even down to when I have had problems with a piece of software, they have been fully willing to help me. I am very pleased with iyogi service and I trust them with my computer and my identity.

Date of experience: March 22, 2015
Florida
1 review
0 helpful votes
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Great Technical Support Anytime!
March 23, 2015

The iYogi technicians have always helped me with any issues on my computers both big and small. They have updated my systems, removed viruses, corrected malfunctions, and just about anything you can think of. The technicians are very good at resolving all of my issues. They are well trained. What is fantastic is they do it all via network and it is easy. You don't have to call a computer technician and wait for them to come to your home and charge you a fortune or take it to a repair shop and be without your computer for a week. I would highly recommend you try them. I have been using them for over a year and they are great!

Date of experience: March 22, 2015
Illinois
1 review
0 helpful votes
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Great Assistance
March 23, 2015

I signed up with iYogi about a year ago as I was experiencing problems with my desktop computer. The technician solved my issue and I was pleased with the service. I have signed up for one year and I have received regular assistance with general maintenance of my computer. The technicians always do a super job and go the extra mile in solving problems and preventing future issues. I do not know of any other technical service who can do better. IYogi cares about the customer and that goes a long way for me.

Date of experience: March 22, 2015
Texas
1 review
0 helpful votes
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IYogi Services
March 22, 2015

I have been an iYogi customer for a number years and can say that they provide very good technical support. Each technician has been very friendly, professional, and has done an amazing job on my computer issues. I recommend them to all of my friends and family.

Date of experience: March 21, 2015
California
1 review
0 helpful votes
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IYogi Experience
March 21, 2015

I used iYogi about eight times and I found them satisfactory for the most part. Their technicians were generally knowledgeable, thorough and unfailingly polite (except for one time when I got a condescending technician who impatiently told me the answer to my question was obvious). They were willing to spend as much time as necessary to fix my problem. By the end of the sessions my problem was resolved. Unfortunately, this recurring problem that caused the printer to go offline was never identified and I had to pay an outside technician to come to my house and tell me I needed a firmware upgrade. I fixed it myself. My other complaint is that at the end of a session the technician always tried to sell me something using hard sell tactics. In fact, my credit card was charged for another year without my permission two months before my contract was up. This caused me to lose trust in iYogi so that at the moment I am not signed up for the iYogi service.

Date of experience: March 21, 2015
Massachusetts
1 review
0 helpful votes
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Info on Iyogi performance
March 21, 2015

I have been with Iyogi for the past several years and I would give their
Performance with me a triple A. All of my calls for technical support has been
Satisfied on the initial call. I find that their technicians have been very professional and their knowledge with their system is first rate. I am glad
To give this Iyogi review and may they continue to hire their technical
Support team with the same professional ism as their current team.

Date of experience: March 21, 2015
Ohio
1 review
0 helpful votes
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Great Tech Support
March 21, 2015

I wanted to let you know how much I appreciate your tech support. Your willingness to provide tech service whenever I called with a problem. Your directions and advice have been extremely beneficial to me. Thank you for all of your help.

Date of experience: March 21, 2015
India
1 review
1 helpful vote
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I Yogi HR Stuti Misbehaves with Candidate come for an Interview on
21. 3. 2015 at Noida (B-38, C/3, Sec-57, Noida) & threat to blacklist the Candidate

Date of experience: March 21, 2015
Alabama
1 review
0 helpful votes
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My Heros
March 21, 2015

I have always had nothing but good things to say about IYOGI services you guys were so patient with me not knowing much about computers thank goodness Karma is what led me to you, Thanks again for all your help looking forward to another year.

Date of experience: March 20, 2015
Illinois
1 review
0 helpful votes
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Excellent Experience with iYogi
March 19, 2015

I have had to call on iYogi for technical support at least 4 or more times and believe me, they have been very courteous and patience with me because I am a little slow (smile). I find them to be extremely knowledgeable and know exactly how to solve the problems that I was having at that particular time. I would give them a standing A+ and recommend them highly.

Date of experience: March 19, 2015
New York
1 review
0 helpful votes
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Customer Service
March 18, 2015

Signing with I Yogi was one of the best decisions that I have made for my Computer Services. Your technician are a pleasure to work with, in addition to being very courteous and knowledgeable.

Date of experience: March 18, 2015
Michigan
1 review
0 helpful votes
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Best Service Ever
March 18, 2015

IYogy is the best site I have ever used. Fast, courteous, and very knowledgeable on all systems. I have been helped when not even the product engineers could help.

Date of experience: March 18, 2015
Virginia
1 review
1 helpful vote
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George review
March 17, 2015

Good customer service. I have only needed additional service once since I enrolled in the program.

Date of experience: March 17, 2015