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iVisa Reviews Summary
iVisa has a rating of 4 stars from 1,057 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iVisa most frequently mention application process, good service and quick response. iVisa ranks 2nd among Travel Visas sites.
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No problem completing the request. It was easy and very well explained.
It worked well but I thought it was an official government site rather than a more expensive third party.
Several emails since using them are annoying
Was overall a very good and efficient experience. Was some delay in getting one on several insurance policies, other than that 5 star.
I used the service because I had a time constraint issue. It all went very smoothly, although I wish it hadn't cost so much.
I would normally apply through the government website but time was short and Songkran threatened to close everything down here in Bangkok. So I chose iVisa for help and the process was very simple and convenient.
Totally exploited! As a 75 year old widow who is not very IT literate I feel totally violated.
Hi Carole,
Thanks for your review. Please note that the product acquired was a Subscription, which waives our processing fees and have a lot of benefits to keep helping you travel around the world.
We've emailed you informing you about this information. If you need something from us, please contact us in order to improve your experience.
Thanks for a professional and exceptional service in applying for my visa,s for australia
Fast feedback on submission of documemts and quick turn around time for receipt of the Visa.
The application proceas is easy to.follow and çomplete. The turn around timw to get the visa is ahort. The feedback process is fast and efficient.
One word, outstanding. This company did everything we expected with no issues whatsoever
As we worked for years and didn't travel overseas as we would have liked, this is the first time we have needed a visa, it was a bit daunting to us hoping we completed the needs for the visa correctly, it seems all to be correct, thank you
Not only was the UI excellent - clear, and with the right amount of information on each page - but it was also only asking for relevant information. There were no glitches and it loaded well. It was very easy to upload the needed supporting documents, again something that is not always the case. And finally, hats off to the chatbot, which I used to ask if my application, which had been made quite late (only 3 days before travel) would be approved in time. The chatbot was able to refer to my travel date and confirm that my ETA would be approved in time. Excellent job everyone.
I was told I needed ETA visa to come to Sri Lanka, I said if I needed one as I would not be leaving the airport, I was told that I need one to come through customs, this didn't happen and I feel I've been ripped of, for 200 dolllars. Originally told 142 dollars, I'd like to some answers
Hi Neil,
Thank you for reaching out about your concerns regarding the ETA visa for Sri Lanka. We understand your frustration and want to assist you promptly.
We've emailed you requesting evidence of the charge you mentioned to help resolve this issue. Once we receive the necessary information, we will thoroughly investigate and provide you with the answers you are seeking.
Please check your email for our message and respond with the requested details at your earliest convenience. We are committed to ensuring that this matter is resolved to your satisfaction.
Thank you for your understanding and cooperation.
They understand and accept suggestions and opinions sometimes
Easy to book best prices and quick to refund you your money back updates on time
Very easy to access, very understandable.
Quick to navigate.
And most importantly, it arrived quickly.
Easy to do, I got the visa earlier than expected.
I am very satisfied by the product and services
I lost more than 1,600 US dollars due to what was supposed to be an entry visa issued through you. You were supposed to have communicated with the Malaysian government, but they detained us because of it.
Dear Issa,
Thanks for your review. Our operations team confirmed that they are looking for a solution of your case via email. Please check it and inform us your decision.
From the business
Founded in 2012, iVisa is a leading online visa service provider that helps travelers get the documentation they need to travel to over 130 countries. Our simple and secure application process, 24/7 customer support, and world-class security make it easy for you to get your visa and start your journey.
Through our system, you can apply online for the India eVisa, China paper visa, visa to Kenya, Turkish eVisa, Australia ETA, Bahrain visa, Sri Lanka visa, Cambodia visa, United States ESTA and many other products.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Robert,
We appreciate your feedback and apologize for any confusion. While we are a third-party service facilitating travel documents, we strive to provide a seamless and reliable experience for our customers.
We understand the importance of clear communication and aim to minimize any inconvenience caused by our emails. Your feedback is valuable, and we will use it to improve our communication processes.
If you have any further concerns or need assistance, please feel free to reach out to our customer support team. We're here to help ensure a smooth and enjoyable experience for your travel needs. Thank you for choosing our service, and we hope you have a great trip.