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G3 VisasReviews 403

4.8

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G3 Visas Reviews Summary

G3 Visas has a rating of 4.8 stars from 403 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with G3 Visas most frequently mention customer service, new passport and great experience. G3 Visas ranks 3rd among Travel Visas sites.

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New York
1 review
0 helpful votes
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Amazing service
February 19, 2026

Karl Ekstrom is amazing. He gets back to you in record time, always answers your questions - no matter how big or small. Karl takes time to explain everything clearly and saved me a lot of time. I really appreciate his patience and professionalism. I have used Karl's service for 3 years now, and it has remained the same throughout the years. His attention to details made my transaction smooth and easy to follow. Not only is Karl great at what he does, he is kind.
Thank you Karl!

Date of experience: February 18, 2026
Michigan
1 review
0 helpful votes
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Supremely satisfied with G3 VISAS
February 17, 2026

Florence Lin, Operations Assoccite / Case Mamnager, was very professional and detailed in her interaction to-day, Monday. She had clear discussion for the Viet Nam eVisa that my wife and I are
Applying. Ms. Lin also paid detailed attention for the G3 Refunds Team to have the additional refunded back to original form of payment.

Also, to-day, I received my Second-Valid Passport book. Brandon Benion and Daniel Hernandez (both from G3 Visas) facilitated this transaction for me.

Date of experience: February 16, 2026
Massachusetts
1 review
0 helpful votes
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Excellent Service All Around
February 10, 2026

The moment I sent information through email the response was timely. There was an issue but quickly got rectified by explanation and another viewing. They accepted and submitted. From that point on the communication was very clear and what the company said was going to happen, did. Also, very pleasant to deal with. GREAT EXPERIENCE!

Date of experience: February 10, 2026
Texas
1 review
0 helpful votes
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Aimee is AWESOME
February 10, 2026

Thanks Aimee you have been awesome to work with and I will definitely share my experience with my peers and other business partners involving your services.

Great experience!

Date of experience: February 10, 2026
Georgia
1 review
0 helpful votes
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Julia is the best!
January 22, 2026

Julia made this process so easy and relaxing. She was very helpful and fast with responding to emails. She put my mind at ease. I highly reccomend using G3 Global services!

Date of experience: January 22, 2026
Virginia
1 review
0 helpful votes
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Horrible business
December 19, 2025

I paid $776 for 8-10 days Visa service But waited over 100 days got no Visa.
When I withdraw my application, I got No Apology, No Refund.

Date of experience: December 10, 2025
California
1 review
0 helpful votes
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Is this for a visa or the eTA? I can't tell the difference. Are they the same thing? I cannot access the page that says "Our trusted visa and passport…" Where is that page? All pages are confusing. Have I paid for this? I can't remember and cannot locate that info anywhere. Sheesh! Feels like I'm filling out some kind of impossible government paperwork!

Date of experience: January 8, 2025
Utah
1 review
0 helpful votes
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Passport came much faster than I was expecting; 4 days from them receiving my application. I payed for the 'mission critical' tier.
Yes, I could have made an appointment with the US passport service and traveled another city that had an office and handed in the application myself and saved a little money, but with the travel expense I doubt I would have saved much money, and with the convenience, this service was well worth it, to me.
These guys were the only expedited passport service, of the several I looked at, who actually picked up the phone when I called them and that gave me the confidence to go with them. They helped me along the way and answered all my questions. I would used the service again if I needed to in a heartbeat

Date of experience: May 20, 2023
Washington
1 review
0 helpful votes
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I was skeptical of spending a larger amount for an expedited passport and having it not work out. I am so happy I tried! My expedited passport was sent to me MUCH quicker than I expected. A huge thank you to Janine A at G3 Visas. She walked me through the entire process, and was extremely helpful, kind, and responsive. Thank you!

Date of experience: November 1, 2022
Massachusetts
1 review
1 helpful vote
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We got our passport in time but in I will never use this agency again. Our main point of contact was rude most of the time and not very patient. Every time I called her it sounded like I was bothering her. For a payment of 800 dollars I would have expected far better service and at least someone that pretended to be nice. I have used Rushmypassport.com 5 previous times and a great experience. I rarely write reviews but I though it was necessary to do this one. We are all busy and when we pay for service it should be provided with kindness.

Date of experience: July 12, 2022
Texas
1 review
1 helpful vote
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G3 promised a fast turnaround. I paid the money, sent my old passport and now more than 8 weeks later, G3 has kept my money, kept my old passport, refused to respond to me, refused to obtain a new passport for me. A total FRAUD and SCAM.

Date of experience: October 26, 2020
MARDIG Y.
0 reviews
1 helpful vote
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During the Covid 19 pandemic, when the passport offices were closed and it was chaotic, I found it very calming and useful to use G3. The personal service I got from Joseph mcGurn was exceptional. I hope I can convince others to use G3 with complete confidence. Not all agencies that do this kind of personal service can be trusted frankly, so finding this one was a gift!

Date of experience: September 8, 2020
Mike C.
0 reviews
0 helpful votes
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Great company full of great employees who are both prompt and professional.

Date of experience: August 6, 2020
DWP I.
0 reviews
0 helpful votes
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Excellent experience!
March 28, 2020

Excellent experience!

Date of experience: March 27, 2020
Leslie D.
0 reviews
0 helpful votes
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I did have a very good overall experience going through g3visas to renew my passport very quickly. They're comments in-between guidance was very helpful and positive. I would definitely use them again or recommend them to others.

Date of experience: February 9, 2020
Dan V.
0 reviews
0 helpful votes
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The entire team was a pleasure to work with
February 6, 2020

The entire team was a pleasure to work with. Angela Farmer, Inna, Rubi everyone was very helpful and delightful to work with.

Date of experience: February 5, 2020
JR H.
0 reviews
0 helpful votes
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g3visas.com were timely, easy to make the application. Customer service very helpful when contacted and remedied my misunderstanding issue immediately. Thank you

Date of experience: February 4, 2020
Falcon T.
0 reviews
0 helpful votes
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This is the easiest visa process I have ever done for a client. He was amazed how quickly I got this accomplished. Made me look good, thanks G3!

Date of experience: February 1, 2020
valentina V.
0 reviews
0 helpful votes
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Fast, professional and reliable
January 18, 2020

Fast, professional and reliable

Date of experience: January 17, 2020
Ali H.
0 reviews
0 helpful votes
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Due to my busy traveling schedule these coming 6 months, I had to apply for a multiple entry tourist visa to Togo 3 months before my departure. The process requires 10 business days with expedited service which would result in having my passport with visa back on the day of my departure for Japan. I wrote a letter to request the Togo Consulate to consider my case exceptional and allow me to get my passport back a day sooner so I could travel as planned. The staff at the Consulate wouldn't bulge. Out of desperation, I pleaded with Sylvia Htun for extra help. Sylvia went way beyond the norm and negotiated with the officials at the Consulate repeatedly on my behalf. They finally reconsidered my case and my passport with the Togo tourist visa is on its way back to me. Now I can keep all my original travel plan. I can't thank Sylvia enough for a job well-done. Because of the exceptional services I received from Sylvia, I will definitely use G3 for all my future passport and visa needs. And I will recommend G3 to all my friends and family. Thanks very much to Sylvia and the whole G3 team! I will be back in touch very soon.

Date of experience: January 15, 2020