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G3 Visas has a rating of 4.8 stars from 404 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with G3 Visas most frequently mention customer service, new passport and great experience. G3 Visas ranks 3rd among Travel Visas sites.
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Due to my busy traveling schedule these coming 6 months, I had to apply for a multiple entry tourist visa to Togo 3 months before my departure. The process requires 10 business days with expedited service which would result in having my passport with visa back on the day of my departure for Japan. I wrote a letter to request the Togo Consulate to consider my case exceptional and allow me to get my passport back a day sooner so I could travel as planned. The staff at the Consulate wouldn't bulge. Out of desperation, I pleaded with Sylvia Htun for extra help. Sylvia went way beyond the norm and negotiated with the officials at the Consulate repeatedly on my behalf. They finally reconsidered my case and my passport with the Togo tourist visa is on its way back to me. Now I can keep all my original travel plan. I can't thank Sylvia enough for a job well-done. Because of the exceptional services I received from Sylvia, I will definitely use G3 for all my future passport and visa needs. And I will recommend G3 to all my friends and family. Thanks very much to Sylvia and the whole G3 team! I will be back in touch very soon.
I did not have to Sign for the package that was delivered to me with my Passport in it. I found this rather upsetting so inquired about it and was told by you folks that that is how you handle things. Well, so be it...but I really do not like my Passport just to be sitting by my front door unattended. I much prefer having to sign for the package and then have it handed to me by the FedEx driver.
Joseph McGurn was a huge help! Thanks!
Outstanding
Fantastic Customer Service! I had a small issue to resolve on my VISA application (my error), and G3 was immediately responsive and solved the issue while the VISA application was in process! They communicated quickly up front after I placed the order, assigned a personal representative to work with me as the point of contact, and were able to get the VISA application corrected, submitted and returned faster than committed. Passport was returned in a water-tight envelope, with a new plastic case for the passport itself. Nice to find a business who still cares and delivers excellent customer service. Deciding who to use to hand-off your passport is a stressful decision anyways (as least it was for me). I highly recommend G3.
At the time I was seeking this service I was in a panic and my trip date was soon. I did not realize I needed a visa prior to departure in my passport (thought that stamp happened when you arrived, as a part of customs, like my other trips). Plus I was very uneasy about sending all my original documents in for this. Once I sent the application off all my documents, plus the visa stamp, came back to me in just under 48 hours. I can not be happier. Thank you so very much for everyone that help make this happen for me. God Bless you all, Dorothea
I was very happy with the service I received. From the moment I started working with Julio Carrillo he was a pleasure to work with. He was very patient, knowledgeable and very helpful with all the visa paperwork. I would definitely recommend G3 and also Julio to others.
Julio in the NY office was great. I felt secure and confident with his expertise and knowledge.
Great customer service...received guidance and help with filling in the application, collecting the right documents and getting the FedEx label. My wife and I had applied for expedited service and received our Chinese visa via FedEx within 5 work days of FedExing our applications. Extremely satisfied with G3 visa services.
From the moment I met Janice, I was immediately relieved. I walked into G3 five business days before my flight and was very concerned about getting my passport in time. Janice assured me she would make it happen, and she did! Needless to say, Janice was my SAVING GRACE! Thank you G3; I will be happy to refer my friends and family to G3 in the future.
Julio is a true professional! Julio walked the Resort Admin Team through the Visa process.
Kind, consideration and Patient...AMAZING!
Brian Craig is a SUPERSTAR! He owned my urgent request from beginning to end. Everything was seamless. Special thanks to Ms. Farmer and Julio Carrillo for everything they did to get my case to the DC office to expedite my request.
I want to say that I am very impressed with the service once we got past the hurricane issue. I'm amazed at how quick my visa was processed. I will use services again. Thank you so much for the fast service
I needed a visa for Saudi Arabia in an extremely short amount of time. Julio and the New York G3 team were amazing to work with and were able to deliver what seemed like a miracle! Thank you so much!
Both Joe and Janice were absolutely thorough and stayed in touched with me every step of the way. That's not even mentioning the fact that my passport was a few days ahead of schedule.
Janice Broussard was wonderful to work with. There were some issues in the beginning of the passport renewal process (that did not involve Janice) but once those were resolved, Janice was very communicative during every step of the renewal process and kept me abreast my passport renewal request.
Thank you. My passport arrived an hour ago. Alice Gregory
Julio Carrillo was very helpful in guiding me through the process of applying for a new passport. Great service and always ready to answer any questions/concerns I had.
Excellent, highly knowledgeable visa agency. Provided support when an in person interview at the Embassy was required. Their insights were invaluable. Duane tracked everything on a daily basis. Overall Duane and Andrea were fantastic to work with.
Answer: Legit. Yes you can 'do it yourself' for cheaper, but you are paying for speed and convenience with these guys
Answer: Easy. Easy easy. They pick up the phone. They were the only ones who picked up the phone

