On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
iVisa Reviews Summary
iVisa has a rating of 4 stars from 1,057 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iVisa most frequently mention application process, good service and quick response. iVisa ranks 2nd among Travel Visas sites.
We monitor reviews for authenticity
As a 73 year old,I found completeing the visa tricky,and doing it on my phone was a bad idea.Also I left it a little late doing it as I was acting on an [mpulse to visit Tiruvannamali and the Ramana Maharshi Ashram.So I asked a young friend to sort out the photo needed.Everything else was straight foward and i recieved your approval after 3days which was great The travel agent printed the visa off which was a good idea.The immigration officers at Chennai thought I should have prebooked accomodation in Tiruvannamali,when I told them I would find somewhere to stay once there they thought I was a bit mad,but granted me entry obviously...Hope this helps you,it was super hot and humid,as expected but worth every minute.The Tamils where wonderful
Was not happy to be charged %275 for visa processing. Apparently I was confused and clicked a wrong option to sign up for a membership.
Despite my complaint regarding the overcharge, your staff did nothing to resolve the high fee charged.
The visa service was good quick service and efficiently executed and easy.
Very easy site to use from start to finish, got everything done in one visit.
Top, very good site and they replied very fast, Thanks for this.
It was a very easy experience and will be using this site again.
During the set up of three person ivisas i made some mistakes and I thought that I had been timed out that's because I hadn't got everything in front of me and had to wait for another passport. Well that said it was a lesson in having all the documentation in front of me, so I was charged twice, "my mistake" so I contacted support and within minutes they contacted me and the money was back into my account "that was good service in my books.
I've just got scammed by iVisa.com as well. Don't do the same mistake I did believing they will process the Australian eVisa faster. I paid the super rush service which is supposed to be ready in 6 hours and it's already the 3rd day with no outcome and no more replies from iVisa. I did apply on Monday on the Australian gov for visa but because my flight was supposed to be on the 1st June I started to panic and decided to go through iVisa service thinking they will make it happen faster. Now after I lost the flight and everything that comes with it, I asked them for a full refund but guess what, they stopped replying. STAY AWAY FROM IVISA.com! And by the way the reply is AI you will never talk to a person!
Dear Florin,
Thank you for choosing iVisa and for taking your time to leave a review regarding our services. We've sent you an e-mail with all the relevant info related to your case at hand.
Upon further review of your case, we understand that your order has been cancelled and fully refunded. Furthermore, we have withdrawn any applications made on our behalf at the Australian Government.
We sincerely apologize for any inconveniences and hope that you have a great week. In case you need any other help or have any further questions, please reply to our last e-mail. We are here for you.
Efficient and fast response to my request,
I recommend using iVisa for any visa request.
Detailed application and timely results were.
Suggestions: Before starting the application advise applicant the need to prepare their photo in addition to the electronic copies of the passport. That way the application can be completed at one time rather than going back when all documents are ready.
Quick visa processing and reasonable price.got my visa within 2 hrs for Indonesia
Quick and easy to use app.
Quick processing of visa within the time period.
Will recommend to others
Very please with service, very quick. Made a mistake on photo size, got an email to correct size, resend and had no issues. All was done with the 3 days and received visa with no issue. Excellent service.
Very easy and speedy, could not have been simpler. Quick response, any error all was explained clearly:-) thank you to the team:-)
The ability to purchase our visas was quick and easy. Although the "picture taking" was a challenge, iVisa, worked with me and got me through the process.
Funciona tudo direitinho, são preocupados com tudo. Recomendo
I was assisted at every step. Whenever I asked for help, the response was always in time and to the point. I suggest to every body to avail this service
Professional and helpful. Precise instructions regarding what was required.
I applied for 2 visas for Indonesia and got them very quickly. There was a slight mistake and over payment but after discussing with them, I got a refund. I recommend you apply for a visa a couple of weeks before you travel so that any mistakes can be rectified then. Happy enough to order again.
Dear Brian, thank you for choosing iVisa and for taking your time to leave a review regarding our services. We've sent you an e-mail with all the relevant info related to your case at hand.
By analyzing your case and situation, we understand that there was room for improvement. We sincerely apologize if this has affected your experience and gladly appreciate you for taking your time to provide us such feedback, as if it wasn't for you, we would not find these opportunities to improve.
It is relevant to note that iVisa is a third-party service that applies for visas on behalf of our customers, ensuring that documents are uploaded correctly and visas are processed on time. Our role is to prevent information requests from the government and minimize the chances of visa rejection. As such, we have our own processing fee - apart from the government fee itself. In case there is a need to issue a new visa with a government, in case it requires a government fee, a payment is required for us to be able to proceed with the order.
Nonetheless, after reviewing your case and thinking about your satisfaction as our customer, we are exceptionally providing a refund, with further details present in our latest e-mail.We apologize for any inconveniences and hope that you have a great week. In case you need any other help or have any further questions, please reply to our last e-mail. We are here for you.
From the business
Founded in 2012, iVisa is a leading online visa service provider that helps travelers get the documentation they need to travel to over 130 countries. Our simple and secure application process, 24/7 customer support, and world-class security make it easy for you to get your visa and start your journey.
Through our system, you can apply online for the India eVisa, China paper visa, visa to Kenya, Turkish eVisa, Australia ETA, Bahrain visa, Sri Lanka visa, Cambodia visa, United States ESTA and many other products.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Douglas,
Thank you for choosing iVisa and for taking your time to leave a review regarding our services. We've sent you an e-mail with all the relevant info related to your case at hand.
As your current order utilized the benefits of iVisa+ and the product was delivered within the promised deadline, we are not able to provide you any refund according to our refund policy. However, if you desire, we are able to cancel your subscription renewal, avoiding a new charge before its annual renewal.
It is relevant to note that iVisa is a third-party service that applies for visas on behalf of our customers, ensuring that documents are uploaded correctly and visas are processed on time. Our role is to prevent information requests from the government and minimize the chances of a visa rejection. As such, we have our own processing fee - apart from the government fee itself. We also offer our iVisa+ subscription service, in which you pay an annual amount and receive discounts over the processing fees for the majority of our currently available products.
We wish you a great week, and in case you need any other help or have any further questions, please reply to our last e-mail. We are here for you.