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ItsWorthMore

2.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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ItsWorthMore Reviews Summary

The company has established a strong reputation for providing a fast, convenient, and user-friendly service, with many customers praising the fair pricing and seamless transaction process. Positive sentiments highlight effective communication and timely payments, contributing to overall customer satisfaction and repeat business. However, some customers expressed disappointment regarding the assessment of item conditions, feeling that their products were undervalued despite being in good working order. This suggests a need for clearer communication about item evaluations. Overall, the company is well-regarded, yet there is room for improvement in handling customer concerns related to product assessments.

This summary is generated by AI, based on text from customer reviews

service
120
value
29
shipping
28
returns
23
quality
538
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5,992 reviews

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Florida
1 review
0 helpful votes
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Very Smooth
December 29, 2023
Updated review

Quick and easy process. Everything proceeded as I expected.

Date of experience: December 29, 2023

Very smooth, easy
November 6, 2023
Previous review

Very smooth, easy.

Date of experience: November 6, 2023

Very Happy
February 7, 2023
Previous review

Directions easy to follow and entire process completed without a problem.

Date of experience: February 7, 2023
Alabama
1 review
0 helpful votes
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Easy way to sell
December 29, 2023

While I wish I had gotten more for my device, it was easy to sell and they were quick with communication.

Date of experience: December 28, 2023
Florida
1 review
0 helpful votes
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The experience...
December 26, 2023

I got exactly what I expected. The experience was pretty good for this type of service.

Date of experience: December 26, 2023
Texas
1 review
0 helpful votes
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Easy and reliable
December 26, 2023

**Overall Satisfaction:** This experience was excellent, combining an easy process, great customer service, and a fair deal. Highly recommend for anyone looking to sell their Apple products.

Date of experience: December 25, 2023
New York
1 review
0 helpful votes
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Laptop trade great service
December 23, 2023

This is a great service. Looking forward to doing business with you soon.

Date of experience: December 22, 2023
Kentucky
1 review
0 helpful votes
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Smooth, but slow
December 20, 2023
Updated review

Easy to complete. Competitive offer, especially compared to Apple's trade-in.

Date of experience: December 20, 2023

Easy to complete
December 6, 2023
Previous review

Easy to complete. Competitive offer.

Date of experience: December 6, 2023
Pennsylvania
1 review
0 helpful votes
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I got paid but significantly less
December 27, 2023
Updated review

I got payed significantly less than I was estimated. Though reasoning was given for that it isn't reasoning I agree with. Rather than have to pay shipping twice to have it sent back to me I took a portion of what the item was worth. If given the chance I wouldn't do it again. Your kind of locked in and I'm guessing that is the point.

Date of experience: December 19, 2023

We will see if I get paid
December 10, 2023
Previous review

We will see if I get paid

Date of experience: December 2, 2023
Florida
1 review
0 helpful votes
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Best deal on slightly used iphone
December 20, 2023

All seems good so far. Would use them again. Response about return and payment via Zelle was very quick.

Date of experience: December 19, 2023
Georgia
1 review
0 helpful votes
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Easy and Quick
December 19, 2023

Clear instructions and friendly UI. Super fast service and received my payment in a day.

Date of experience: December 19, 2023
California
1 review
0 helpful votes
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Trusted company
December 19, 2023

Made my first sale with IWM in 2018, and keep returning! Thanks for being reliable and consistent.

Date of experience: December 18, 2023
New York
2 reviews
0 helpful votes
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Great experience
December 17, 2023
Updated review

Very pleased, everything was very well, nothing to complain about.

Date of experience: December 16, 2023

First time so, far a good experience
May 9, 2022
Previous review

First time so, far a good experience.

Date of experience: May 8, 2022
Pennsylvania
2 reviews
0 helpful votes
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Very pleased
December 13, 2023

Not wanting to deal with the hassle of selling on an on-line auction site, I decided to sell me device on ItsWorthMore. Everthing went smoothly, I accepted their offer and they accepted my description of the device's condition. Really appreciate the printable label and the quick turnaround. Overall I am very satisfied.

Date of experience: December 13, 2023
Michigan
1 review
0 helpful votes
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Terrible Service
December 19, 2023

I took photos of my device before shipping it and it was in perfect condition and purchased the insurance that they offered as well. It's Worth More claimed that the phone was cracked and also claimed that it could not have possibly happened in transit. Even though I purchased their insurance, they would not file a claim for me on my behalf! I would never send this company anything. Now I have a phone that is damaged and not worth anything coming back to me.

Date of experience: December 12, 2023
Arizona
2 reviews
0 helpful votes
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Honest and Fair
December 11, 2023

An honest evaluation of the condition of my phone. A fair offer was made. Payment was processed in a timely manner and in accordance with my instructions

Date of experience: December 11, 2023
Nevada
2 reviews
0 helpful votes
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Effortless
December 11, 2023

Simple and easy. Itsworthmore handled everything and kept me informed throughout the whole process

Date of experience: December 10, 2023
Iowa
2 reviews
0 helpful votes
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Excellence
December 8, 2023
Updated review

Repeat customer should say something. Never been disappointed. I have looked at other buyers and none compare to IWM!

Date of experience: December 8, 2023

Repeat customer
November 30, 2022
Previous review

Repeat customer. Couldn't be more pleased!

Date of experience: November 30, 2022
Texas
1 review
0 helpful votes
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Great
December 7, 2023

Easy to do. The process was seamless and I chose to receive a check

Date of experience: December 7, 2023
Massachusetts
2 reviews
0 helpful votes
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Easy, quick, and very responsive to my questions. I received a check in the mail for my product soon after sending it.

Date of experience: December 4, 2023
Illinois
1 review
0 helpful votes
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The price that was quoted is what I got. Smooth process, and my check arrived in five business days.

Date of experience: December 4, 2023
Florida
1 review
0 helpful votes
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It's Worth More was great!
December 4, 2023

I have sold you my iPhone 11. I have been very happy with your fairness.

Date of experience: December 3, 2023

From the business

Sell your phone, tablet, or laptop for more cash online without the hassle of auctions. Instant quote, we pay shipping.