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The company has established a strong reputation for providing a fast, convenient, and user-friendly service, with many customers praising the fair pricing and seamless transaction process. Positive sentiments highlight effective communication and timely payments, contributing to overall customer satisfaction and repeat business. However, some customers expressed disappointment regarding the assessment of item conditions, feeling that their products were undervalued despite being in good working order. This suggests a need for clearer communication about item evaluations. Overall, the company is well-regarded, yet there is room for improvement in handling customer concerns related to product assessments.
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Easy to use website. Pricing in line with other sites. Easy instructions to send package.
The process went smoothly. There was a slight downward adjustment from the initial offer for my old (2013) MacBook Air but it seemed fair.
Great experience selling my Mac. Within 5 business days, I received the exact amount they offered.
So far so good! A great experience, everything went smoothly and easily and received a check in a very timely manner, thank you
Once my product was received was told that it was not in the condition I stated and that there were scratches on the product. I was skeptical and I was not given any proof of this with photos on their end. The deduction was minimal, but it's the principle that you have to trust their eval.
Great Service. Very Quick Turn around time. They kept me updated through out the entire process.
Bought a laptop from Amazon refurbished site ( 90 day guarantee). It came in defective so it got returned. IWM said that there were parts missing out of it and charged a $200 restocking fee. Don't walk, Run from this company.
Very concise information on their website with easy to use interface, and they kept my informed in the four business (4) days it took for them to analyze, counter-offer, and send payment.
I Keep coming back with great service and prices. Staff is truly friendly and knowledgeable
I shopped around at many different sites to compare trade-in prices and IWM beat them all, it wasn't even close actually. Fast service times, fast email responses and fair pricing system. I've used them twice for my company now and would recommend to others.
Fair price. And an easy process. It was my first time with this company and they made it a smooth process.
Very strait forward and fair process, easy to understand terms and conditions of shipping and sale.
Excellent service. Straightforward and easy to use. The price given for my Mac was completely fair. Great, in fact.
Quick and easy process and its worth more lives up to their name by having creative ways to offer more. Well done!
I filled out a quote for my old macbook on their website which came out to $150.8 days later, I got an email saying they'd give me $45! I requested a return and will be selling to another website. #itsworthless
I used this service last time I needed to securely sell my devices. It's seamless. The prices are really fair. I am just glad I was able to get something for our old equipment. Additionally, they pay for shipping which reduces Friction.
This company did exactly what it said it would do. And the whole process was quick and seamless. I was paid quite a bit more than my mobile provider would allow as a "trade-in" My experience was excellent.
Answer: No, they send you a check in 7-10 business days. I received my check in about 8 business days.
Answer: They don't send a box to ship your phone in. At least, I had an iPad and they didn't send a box.
Sell your phone, tablet, or laptop for more cash online without the hassle of auctions. Instant quote, we pay shipping.

