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The It's Just Lunch Difference: Personalized Matchmaking. High Touch Service. Guaranteed Dates. Our dating experts provide an enjoyable alternative to online dating websites.
It's Just Lunch has a rating of 4.2 stars from 396 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with It's Just Lunch most frequently mention next date, match maker and executive matchmaker. It's Just Lunch ranks 8th among Dating sites.
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I used IJL many years ago and the improvements they made the process. I appreciate the addition of how the screening process has improved and can accept or decline an option. Being able to get that additional information is helpful compared to my prior experience being more of a blind date. Also accepting the date and synching with availability with my calendar. I like that they added a dedicated person to go through the process to help find the best possible matches.
I highly recommend this services and especially every one is very knowledgeable about your relationship and looking for your perfect date
We are so appreciative of your kind words and truly love what we do. Thank you for being an IJL client and we look forward to your next date.
Had a wonderful date - it took a little time, be patient! My matchmaker did an excellent job paying attention to my preferences and interests. I had so much in common with the gentleman I met. 🥰
We absolutely love hearing this! Keep us posted on how the dating journey goes!
Marina did an excellent job selecting my last dat at IJL with Allyne. We had much in common and I look forward to seeing her again.
We are so happy to hear this, keep us posted on your next date with her goes!
I want to thank Jaiye from IJL (It's Just Lunch) for coordinating my date with Varina, locating the restaurant and sending the address and times for meeting. Thank you for your professionalism in all you do!
Thank you for sharing your date feedback, we are hard at work on your next date and look forward to talking with you soon!
So far its been a great experience. The process was in-depth and thorough in order to gather the information necessary to arrive at appropriate dates. IJL has delivered on what they said they were going to do. Jaiye and I have had several candid conversations and I believe he got me and listened to what I as looking for.
Thank you for taking the time to share your experience, it is very much appreciated. We look forward to your next date!
My matchmaker Perla is exceptionally kind and thoughtful. She genuinely cares and invests the time to ensure a perfect match for me. My experience has been wonderful, and I am truly grateful for such an opportunity.
We are so happy to be working with you, we truly appreciate you being an IJL Client!
I was a little apprehensive in trying a MatchMaking service, but the onboarding process left me with a good feeling, I recently went on my first date with them and enjoyed the experience!
We had a very easy 3 hour chat, and are setting up a second.
We love to hear this great feedback, keep us posted on how things go with your first date!
I had a wonderful experience with James, who I then signed up and was given Marina as my matchmaker. Although the right person hasn't shown up yet. I have to give kudos to Marina for being very responsive, as far as answering emails and phone calls. But most importantly, her compassion in the way that she explains what the process is, and the confidence that she instills in a love future for her clients, ME!
Thank you for this! We love to hear this amazing feedback and are so happy you are enjoying the dating journey. We are here for you every step of the way and continue to work hard taking your feedback into consideration and working towards helping you lose your single status! Happy dating!
Buyer beware. Once you sign the contract, even if they dont hold up their end of it, you are out $4000.
DON'T DO IT!
IJL is such a joke. The sales woman, Jen M., went on and on about the amazing matches she had for me, including - of course- ha - the well traveled handsome doctor she had just signed up that day that would be perfect.
Well, guess what I got? Don't even bother. The guys were so bad, especially the one who looked like my dad and was wearing gray sweats in his selfie. BTW, even though they are supposed to give you 2 pics for each match, they didn't have another of him…wonder why?
Their contract is so broad that you don't have much recourse, except for the fact that IJL is supposed to only give you Matches that meet your 3 parameters of age, religion and parental status. All 3 of mine did not meet those parameters.
Obviously that means THEY DIDN'T HAVE ONE MAN THAT WAS ACTUALLY A MATCH FOR ME!
Also, FYI, you get NO information about the match (except he's a nice guy blah blah blah) so you are totally flying blind before your first date. At least with Match.com, you can learn a lot about the person so you can make your own judgement about compatibility etc.
SAVE YOUR MONEY!
I want to express that if you're considering giving them a chance, be cautious. I once did, and when I wanted to cancel due to issues with their matchmakers, they assured me they'd improve, particularly highlighting Tanya's good personality. However, the overall experience with Just Lunch hasn't been effective if you're serious about finding a match. They lack accurate information about potential matches, and sometimes your date may not even show up, leaving you waiting at the restaurant with no support available.
We are pleased to hear you enjoying the process and the partnership with your Matchmaker. Happy dating!
Perla is the absolute best! She truly understands relationships, the human psyche and the entire matchmaking process. Very happy working with her.
Thank you for sharing your experience with your matchmaker, your feedback is truly appreciated.
Very professional services. Jaiye and the IJL team undertook several interviews of me to better understand what kind of person I was looking for. On the first date they set me up with, they hit a home run on the first pitch. I was extremely pleased with the level of preparation they took to carefully select a match and expect nothing but more positive results going forward. Thanks, Jaiye!
We are overjoyed to hear this! Thank you for sharing and keep us posted on if you see your first date again, we love to hear about our success stories!
The experience has been great so far. I've had a couple of wonderful dates and have enjoyed working with my matchmaker on honing in on what a great fit looks like. It's been a fun process and I'd recommend the service to those have busy schedules who are looking for serious partnerships.
Thank you Amanda! We are here to take the stress and worry out of dating so all you have to do is have a great time! We look forward to your next date.
I had my very first date setup by my matchmaker and it was the best blind date ever😍. There was no pressure, everything was completely setup from the time and place. I went in with no expectations and was pleasantly surprised. We talked about everything from our upbringing, family, values, etc. Not saying we're feeling married tomorrow but definitely we're open to continue to feeding to know each other. And that's how adult dating should be
We are so happy to hear this! Keep us posted on how things progress.
AT YOUR OWN RISK! (I'VE HAD THE WORST DATING EXPERIENCE WITH IJL, NO EXCEPTION TO THIS STATEMENT).
My name is Sophie, I would just like to say, that I am very, very disappointed with the service that I received throughout my membership since 2021, and feel it was the worst $3,000, I have ever spent! Diane signed me up, and made wonderful promises, that did not materialize.
I was promised to meet 12 men in 1-2 year, and only met 7 (both combined virtually and in person), and it took 3 years of dating to meet 7 men, unheard of! This was because, I was told later in my membership, not upfront; that if the men or I either cancelled or rescheduled a date, it was a lost cause and you would not get to meet anyone else in their place. They do not reschedule dates! You either go when scheduled, or you lose that date!
The matchmakers also kept changing on me and they were all non-responsive. I had to email them several times, and finally after a month, they would reply. I felt many promises were made but were not kept. I was also sent men that lived far away from me. The men I dated, also expressed how unhappy they were with the IJL dating service.
Anyway, I just want to say my peace and tell all potential clients, that IJL dating company is the worst dating company I have ever signed up with. I surely hope they change their ways and stop lying and manipulating their clients, like me and others, and do what they promised in the first place! The worst experience I ever had with a dating company!
A very dissatisfied client,
Sophie
To be fair, it took about a year for me to get the right matchmaker on IJL but once I connected with Jaiye, my experience changed from disappointing to delightful. Jaiye is interested in getting to know who I am so he could arrange proper matches for me - and he brought a lot of caring to his work. I have had about 8 dates in 2 years which was far less than I expected but the dates arranged by Jaiye were all worthwhile. No perfect match yet, but with Jaiye on the job, I expect the best is yet to come
We appreciate your open and honest feedback and will share it with our team. We are happy to hear things are moving in a positive direction and we are hard at work on your next date. Talk soon!
I'm in the first half of my year long IJL journey, and Jaiye has been a delight to work with! He's funny, listens to my feedback and input, and is responsive to my requests. I'm thoroughly enjoying my dating experience!
Thank you for taking the time to share your experience, we truly appreciate your business and look forward to our continued partnership in dating.
I've never worked with a matchmaking service before but my current experience has been nothing but positive and informative.
We are so happy to hear this! Your matchmaker will be your wing-woman all throughout the process. We look forward to your next fun first date!
Answer: It's Just Lunch is a scam... don't do it! It's just them charging your credit card! They work hard on getting your credit card number - once you pay customer service is OVER! There's no team of people looking for you & you can't access anyone -with out them initiating a contact. In 14 months only one 'lunch'. However, because the experience was so horrible, not even It's Just Lunch counts it as 'lunch'. I've been asking for my money to be refunded. Whatever you do, be proactive for yourself & just say "no.".
Answer: Unfortunately, now I cannot share a success story, because there was absolutely nothing that was successful about this company


We are so happy to hear this feedback, and thank you! We are always working to provide a positive dating experience and the feedback we receive from all of our members enables us to do just that. Thank you again!