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The It's Just Lunch Difference: Personalized Matchmaking. High Touch Service. Guaranteed Dates. Our dating experts provide an enjoyable alternative to online dating websites.


itsjustlunch.com
Founded in 1991
Miramar, FL, United States
How would you rate It's Just Lunch?
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It's Just Lunch Reviews Summary

It's Just Lunch has a rating of 4.2 stars from 396 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with It's Just Lunch most frequently mention next date, match maker and executive matchmaker. It's Just Lunch ranks 8th among Dating sites.

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Nevada
1 review
0 helpful votes
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Matchmaker Marina is the best!
October 22, 2024

I have been a member with IJL for 11 month (since the end of November 2023). For the first 7 month I was very unsatisfied with the service I was getting, in other words I was not getting any service at all. In July 2024 I was contacted by agent Marina who was a matchmaker for the guy who was interested to meet with me. I really liked Ms. Marina's approach and professionalism in matchmaking and for the first time I experienced the best service in IJL and I requested Ms. Marina if she could be my matchmaker. I started getting more and more dates with great man in town since Ms. Marina took over my case. My rate for Ms. Marina is 5/5.
Rate for IJL is 3/5 for the bad experience (for no service) I had for 7 month.

Date of experience: October 9, 2024
Julie L. — It's Just Lunch Rep
over a year old

We are so happy to hear that you are enjoying your matchmaker and things are moving in a positive direction. Keep the feedback coming our way as your feedback is the way we fine-tune the process and continue to improve. Thank you again!

Pennsylvania
1 review
0 helpful votes
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Review
October 14, 2024

I have been working with Tayna from It's Just Lunch for over a year, and my experience has been exceptional. From the very beginning, Tayna has been incredibly responsive to my calls and always takes the time to listen to my feedback. Her friendly and approachable nature makes our interactions comfortable and productive.

Tayna is proactive in arranging all the logistics of my dates, which has made the entire process seamless and stress-free. She genuinely understands what I am looking for in a relationship and goes the extra mile to ensure that each match is thoughtfully considered. After every date, she eagerly seeks my feedback to continually improve the matching process.

Her dedication and professionalism have made my journey towards finding a meaningful connection both enjoyable and hopeful. I highly recommend Tayna and the team at It's Just Lunch to anyone looking for a personalized and attentive matchmaking experience.

Date of experience: October 4, 2024
Julie L. — It's Just Lunch Rep
over a year old

We truly appreciate you taking the time to share your experience and value you as an IJL client. Thank you!

New York
1 review
0 helpful votes
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IJL Review
October 14, 2024

I think the site needs to open up to allow for more personalized interaction with the date that you select.

Date of experience: October 4, 2024
Julie L. — It's Just Lunch Rep
over a year old

We appreciate this feedback and will absolutely share it with our team. Thank you!

Pennsylvania
1 review
0 helpful votes
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Seems great so far
October 14, 2024

I have just gotten started with IJL and have gone on one date. The staff are professional, helpful and invested.

Date of experience: October 3, 2024
Julie L. — It's Just Lunch Rep
over a year old

Thank you Leslie and we look forward to more fun first date feedback!

Canada
1 review
0 helpful votes
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The dating journey
October 9, 2024

I've had two dates so far and both were enjoyable. I like the fact that my dating coaches are open to feedback, willing to listen and learn about my dreams and wishes.

Date of experience: September 29, 2024
Julie L. — It's Just Lunch Rep
over a year old

Thank you Leslie! Feedback from you is the most essential part of the process and we greatly appreciate it. Thank you for being an IJL client.

Florida
1 review
0 helpful votes
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Review of two dates
September 28, 2024

I have had two dates with IJL. For the most part they were positive but, no match I am in my sixties and the dating pool is limited.

Date of experience: September 18, 2024
Julie L. — It's Just Lunch Rep
over a year old

Thank you! Your matchmaker is hard at work on your next date and we will be in touch soon.

Hawaii
1 review
0 helpful votes
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My matchmaker has astutely listened to my preferences and expertly delivered on the first match. Though we may not have clicked, the individual she found shares my traits, hobbies, and values. Following the date, she provided invaluable support, helping me prepare for the next match while keeping the experience lighthearted and enjoyable.

Date of experience: September 13, 2024
Julie L. — It's Just Lunch Rep
over a year old

We are elated to hear this feedback and appreciate the time you took to share it. Without your feedback, we cannot continue to improve for you. Thank you for being an IJL client.

California
3 reviews
0 helpful votes
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Friendly & Caring Service
September 21, 2024

I had Destinee as my personal dating coordinator. I have found her to be kind, & prompt on making plans for me. She is respectful to my requests, listens and receives feedback professionally. IJL needs people like her to contact their clients because she shows a caring personality! And gets dates done!

Date of experience: September 11, 2024
Julie L. — It's Just Lunch Rep
over a year old

Thank you Ann for the fabulous feedback about your matchmaker, happy dating!

California
1 review
0 helpful votes
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Jaiye is one of the best at IJL. Always positive and very professional. Works very hard to find the right match for you. Great about getting back in touch with you and a Great communicator

Date of experience: September 5, 2024
Julie L. — It's Just Lunch Rep
over a year old

We love to hear this! Matchmaking is our passion and we are happy to hear you are enjoying the experience with the matchmaking team. We will share your feedback with our team and look forward to your next date

New York
1 review
0 helpful votes
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Positive support
September 9, 2024

The staff has been very accommodating and helpful. They are very nice and positive. They communicate well before and after dates.

Date of experience: August 30, 2024
Julie L. — It's Just Lunch Rep
over a year old

Thank you for taking the time to share your feedback; looking forward to your next date!

Kentucky
1 review
0 helpful votes
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Glad I did this
September 8, 2024

It's been a great experience working with Bryana to find a good match for me. Always hard at my age to find a companion that works. Somethings getting someone who doesn't know you personally is the best method.

Date of experience: August 29, 2024
Julie L. — It's Just Lunch Rep
over a year old

We appreciate the candid review and can't wait to share this with our team. Thank you for choosing IJL!

Pennsylvania
1 review
0 helpful votes
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Breaking the ice.
September 6, 2024

First date in 20 years. I was a nervous wreck, end it couldn't have gone more smooth. Great restaurant and even better company. They take all of the guess work out of it. Just show up and have fun.

Date of experience: August 26, 2024
Julie L. — It's Just Lunch Rep
over a year old

Appreciate the feedback and time you took to share your experience, thank you again!

California
1 review
0 helpful votes
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Matchmaker Marina provided a very clear description of the proposed date's profile. The lady I met and I hit it off very well - this was certainly the person that I had been presented. This was certainly a good match. A very commendable introduction by Marina.

Date of experience: August 21, 2024
Julie L. — It's Just Lunch Rep
over a year old

Appreciate this feedback and so elated to hear you had a wonderful time!

Missouri
1 review
0 helpful votes
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Bryanna makes me feel like I can ask her anything. She seems genuinely invested in my happiness. When i have a concern she talks me through it without telling me what to do, and we always END our conversations with a good laugh! It's wonderful to have someone like her in your corner :).

Date of experience: August 21, 2024
Julie L. — It's Just Lunch Rep
over a year old

We love hearing this great feedback and thank you for taking the time to share. Your matchmaker is in your corner and your ultimate wing-woman throughout this entire journey. Thank you for being an IJL client!

Florida
1 review
0 helpful votes
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Eyrina is awesome
August 9, 2024

Eyrina has been very patient and detail oriented. She takes the time to listen and give advice when solicited. She is kind hearted and smart. She is helping me in this journey and I trust her judgment. I feel like I can tell her all my thoughts freely and that her feedback will be direct and honest.

Date of experience: July 30, 2024
Julie L. — It's Just Lunch Rep
over a year old

Thank you for taking the time to share your sentiments about your matchmaker an the process. We are so happy to hear you are enjoying the experience and cannot wait to share your remarks with our team. Thank you!

Florida
3 reviews
0 helpful votes
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Great experience so far
August 4, 2024

While I J L is not for everyone, I found that it is working for me. Though a bit expensive for a 12 to 18 month experience, the staff seems truly out there to help me find a perfect match. I have been assigned a life coach. EYRINA. She has to b the best there is. She has experience and it shows. She cares about me and she cares about the matches she makes for me. Tough position…. To worry about both people in the match. I am convinced after just one successful match that Eyrina will b successful in matching me when it is all said and done!

Date of experience: July 25, 2024
Julie L. — It's Just Lunch Rep
over a year old

We love this feedback and love your mindset about the process! We are looking forward to your next great date.

Washington
1 review
0 helpful votes
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Jaiye
August 3, 2024

I am very early in the process and Jaiye has been helpful. I would like follow up communication on dates to happen closer to the proximity of the dates. I will be able to communicate more after a few more dates. All arrangements that Jaiye have made on my behalf have worked out well.

Date of experience: July 24, 2024
Julie L. — It's Just Lunch Rep
over a year old

Thanks Doug! We look forward to more fun first dates!

New Hampshire
1 review
0 helpful votes
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Experience
August 3, 2024

Could have a little more communication and checking in and following up on dates or matches in progress. Starting to feel like my must haves in a match are just now really being considered after a few dates.

Date of experience: July 24, 2024
Julie L. — It's Just Lunch Rep
over a year old

Claire, thank you for sharing. We will pass your feedback along to the matchmaking team who is hard at work on your next date. Your feedback is essential throughout the entire process, as we use this to fine-tune your dates.

Texas
2 reviews
0 helpful votes
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I signed up with IJL about a year ago. Overall I am disappointed with my membership because I have not been able to find a potential partner. I signed up for the de luxe program and spend a lot of money. I have only been on 1 date and the few other times that I was interested in meeting someone the dates were cancelled last minute.
My matchmaker Amy was absolutely delightful. She really took the time to get to know me and I know that she did her best to find a good match for me.
The problem was however that there were no men in the network that I was even remotely interested in. That was the biggest disappointment for me in this whole experience.
I know though that Amy had my best interest at heart. I was extremely satisfied with her work.

It's Just Lunch attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 18, 2024
Pennsylvania
3 reviews
0 helpful votes
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No Response
July 26, 2024

Before joining It's Just Lunch, I had no problem getting in touch with someone - even on weekends - with any questions or concerns. Now that I'm a member, it's almost impossible to get a response from anybody. I've been on one date since I joined (two months ago). I can't get any feedback or new prospects - just no response. I'm feeling like I've been scammed.

It's Just Lunch attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: July 15, 2024