It's Just LunchReviews 396

I subscribed to membership with It's Just Lunch with very high hopes and expectations. I was excited about the format and opportunity to meet new people and go on dates. Immediately following the first date, the experience was nothing but horrendous. It's Just Lunch charged a very high membership fee and included a no refund policy in their agreement. They also included in their agreement that "All Dates will be within the criteria provided by Client at the time of joining with respect to age, religion and parental status." One of my criteria, as related to parental status, was that I did not want to date someone who wanted kids. On my very first date I was matched with someone who wanted kids. For a service as costly as It's Just Lunch ($2,800 for 6 dates), a single date has a very high value and I believe strongly that they wasted a lot of my time and money on this. Rather than immediately walking away from the program, I tried reaching out to their customer service to discuss and address this discrepancy. What ensued afterwards was a 30 day struggle to try to get a hold of anyone who address my complaint. I sent multiple emails and made multiple phone calls, all of which were unanswered. Following this terrible customer service, I determined that I had no faith in this business and its ability to deliver agreed upon services. I spent the next 30 going through the chain of command in request for a refund. I was denied at every point, even though I had clear and documented proof of their failure to deliver on agreed upon services and their terrible example of customer service and response. After being rejected by even their top executive, I resorted to my credit card company to reverse the charges. Not having a legal standing to do so, they sided with IJL, but that decision does not take away from IJL's unethical business practices. I am pursing action through the BBB, Department of Consumer Affairs and The Federal Trade Commission in an attempt to receive a refund that is clearly due. I would never recommend anyone to engage in business with It's Just Lunch. Their customer service and business practices are among the worst I have ever experienced. Hopefully, my pursuant actions to receive a refund will be successful.

First off, I rarely give 5 star reviews for anything so don't let that swade your opinion one way or another. I've only gone on one date so far with the service. The matchmaker did everything in her power to match up what can be matched up to. They setup a safe environment and provide a context for dating with people who have very busy lives. I've read some of the reviews here and there and quite frankly I think it just means expectations have to be either mellowed out or changed. They aren't miracle workers and don't have access to "cupid's arrow". They can only match up to personality, looks, and interests. I think they've done a good job on that so far in the context of one date.

I like there services friendly and respectful, experience people they know what they doing I like how they listen to u and work with you!

I love working with Tanya. We are on the same page. She gets me and has my back at each dating opportunity.
She is a great listener and knows what I want. Plus, she works hard to make sure she finds the best gentleman for me. I have not been in
It's Just Lunch long, but have already had two other matchmakers. There's a saying about the third time is the charm - well Tanya has been the charm for me. I look forward to continuing to work with her.

Sales people convinced me about the quality and professionalism of their service. It wasn't the case or even close, the dates they sent me on were with women with nothing in common with me.
IJL is a complete waste of money and more importantly time.

My IJL experience has been great. Although there can be some hiccups from time-to-time, I have no real complaints. My Match Maker (Carissa) is awesome. She finds great matches for me, and in my opinion keeps my dating schedule full. Yes, there are times when the dating schedule slows to a halt, but that is to be expected. And in a way, it should slow to a halt, because as I have explained to IJL, I am interested in meeting great dates; not dime-a-dozen dates. So, if I want great dates, then of course it is going to take IJL more time to find my great dates. Carissa takes quality time (out of her busy schedule also) to talk to me to really understand my taste in women, my short-comings in dating, and helps me to not only have great first dates, but to successfully land the second and third dates. Carissa has my best interest at heart, and wants me to meet great, beautiful, professional, single ladies who deserve to meet a great, handsome guy like myself. If you are serious, patient, and looking or ready for a no nonsense dating Assistant, look no further than IJL. Their Match Makers are great at what they do; matching guys like me to ladies who align with my values. If you are someone who is accustom to or looking for speed dating, IJL is probably not going to be for you. IJL takes the time to research (gets to know the client) well, so great matches have a strong likelihood of occurring. If your pace of dating and dating expectations are more on the Tinder side of things, then there is a strong possibility IJL is not going to meet your expectations. IJL is a professional dating service--taking quality time to match professionals with professionals.

I paid full price plus they suggested that I get a consultant with add the fee of course and I will get consultations at least three times. As soon as I paid. One-time consultant only. The sad part is they give the last match was an 80-year-old can who barely walk. It's not only I lost thousands of dollars to pay the fee I basically got insulted too. I will recommend to men and women to keep their money and go to regular dating sites with low fees and have more chances to meet regular guys/women. In Just Lunch just another matches site that is no different from other online dating except for the expensive fees they claimed with professional dating couches but instead, they have a bunch of people with no skills to just match you with anyone. It's a joke! Keep your money and don't waste your time!

I have been with IJL now for a year and have gone on roughly 5 dates. I have met some decent people, no one has stuck yet. The matches have been far and few in between and a little slower than I imagined; but I'm being patient they will find the BEST choices possible for me. This method of dating has forced me to look and think outside my usual box and although I haven't been physically attracted to them, the matches have been for the most part in line with what are the most important characteristics and attributes and for me.
Since being assigned to Tanya as my matchmaker, communication has greatly improved. I feel she listens to my concerns. My hope is Tanya is truly vested in finding suitable and true matches for me. I look forward to meeting more matches.