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iTech Deals

2.8

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iTech Deals Reviews Summary

iTech Deals has a rating of 2.8 stars from 802 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with iTech Deals most frequently mention credit card, tracking number and return policy. iTech Deals ranks 21st among Electronics sites.

service
65
value
68
shipping
69
returns
49
quality
61
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Illinois
1 review
1 helpful vote
Follow Tyler s.
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They are a scam and I ordered beats earbuds and it took a whole month because they never shipped it until I emailed them, im telling you don't order from them or you'll be disappointed and I also paid 20 extra dollars for a 2 year warranty and it never came in also i rate them 1/10

Date of experience: January 18, 2017
Delaware
1 review
2 helpful votes
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I got some Beats bluetooth headphones from this site. They were an obvious refurb but were advertised as new. They fell apart in a week and the site won't accept returns. Don't trust.

Date of experience: January 9, 2017
Texas
1 review
1 helpful vote
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I ordered Powerbeats wireless and they took 17 days to arrive in my mailbox. I was very scepticle about the site at first because of all the negative reviews. If you order from this site be ready for the wait of your life. The beats came in good condition and with all of the attachments brand new beats would have except for some reason they weren't in a beats box. If you think you aren't getting any confirmation emails check your junk email because that is where all of mine were. It over all wasn't horrible I would just rather use amazon or other BIG retailers. It took forever to ship so I contacted customer support and they got back to me fairly quickly but the answer was vague. It overall wasn't too bad though!

Date of experience: January 6, 2017
Virginia
1 review
1 helpful vote
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Poor Customer Service
December 15, 2016

My order was supposed to be shipped on12-9-2016. As of 12-15-2016, it still had not been shipped. Two emails were sent to them promising that it would be shipped in 48 hrs. I have lost faith that my order will be delivered on time. Last time that I will order anything from this company.

Date of experience: December 14, 2016
Missouri
1 review
2 helpful votes
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I have been happy
December 4, 2016

For a mom with kids and a husband who wants to spend a fortune on lightning cables and chargers?
My son and I both buy from this site. The prices are affordable, taxes are not charged, and shipping is free (but slow). I have so far been happy with itech and customer service has been good.
We have ordered Bluetooth speakers and multiple chargers. I recently purchased the surprise box. I will be happy if it's just a box full of chargers! Stocking stuffers

Date of experience: December 4, 2016
Idaho
1 review
0 helpful votes
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Do not use this website
October 15, 2016

Ordered a tablet for my grandsons birthday and can't find any record other than them taking my money and printing the mailing tab for it. Not happy at all.

Date of experience: October 14, 2016
California
1 review
0 helpful votes
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Poor customer service
October 8, 2016

I ordered Beats earbuds that took over a month to deliver. In the interim, I ordered another pair which only took over a week to receive. I contacted customer service to request an return authorization number but kept getting the runaround from representative Jessica who said she was running it by her manager. I filed a dispute with PayPal and spent $7 to return product Bc I was fed up. Received an email from Jessica "would love to work with you on getting return authorization but see that you filed dispute with PayPal so we will resolve through them"... uhhh, yeah because you left me no choice!

Date of experience: October 8, 2016
California
1 review
0 helpful votes
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Order # *******
Paid for two units but received only one.
Sent email to the company, no reply

Date of experience: September 21, 2016
Indiana
1 review
0 helpful votes
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Sent wrong product
August 25, 2016

Itech deals sent me the wrong product. I contacted them, and I had to send them photo's, repackage the item, send it back at my expense then wait for them to verify it being received before they would send me the right order which they said could take a few weeks! All this over some stupid $5 cable. Not worth the hassle... glad this wasn't something more expensive. I donated it. Never again!

Date of experience: August 25, 2016
Wisconsin
1 review
3 helpful votes
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Charged but no item.
August 21, 2016

We ordered 2 iphone lightning cords through itechdeals.com that appear to be lost in the mailing system. We contacted them after 2 weeks and they told us they'd get back to us and solve our problem. They didn't, so we emailed them again. Now customer service tells us they'll let their company know so it doesn't happen to others. So one month later we've paid money for a product they have no intention of delivering! First time ever a company has done this to us!

Beware of this fraudulent company!

Date of experience: August 21, 2016
California
1 review
0 helpful votes
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NO item received
August 20, 2016

Ordered an item, waited 17 days, checked many times, emailed the company 3 times, still no refund, no delivery! They just take your money and give you nothing. Avoid them!

Date of experience: August 19, 2016
Rhode Island
1 review
1 helpful vote
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Ordered iPhone lightning cables. Got an email saying it was shipped. Customer service says it was shipped from New Jersey. It is 12 days past and still no delivery. Customer service is unable to help other than to point to the "Terms and Conditions" saying it may take 6 business days "or longer" to ship and and 10 -14 business day "or longer" to receive. What a joke!

Date of experience: August 16, 2016
Florida
3 reviews
1 helpful vote
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I ordered a backup battery case but ordered for the wrong phone. They sent it rapidly. Even after I opened the package they took it back and gave me a full refund even though the mistake was mine. O, the price of what I ordered was very good. I am only sorry that they didn't have the case for the phone I have

Date of experience: July 27, 2016
Florida
1 review
1 helpful vote
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After several weeks and complaint to Paypal for a refund I finally received my order. Customer service was unwilling to help until I got filed a complaint for non receipt with paypal.

Date of experience: June 16, 2016
California
1 review
2 helpful votes
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They falsely advertised their boxes to be a huge sale from 100 to 20 dollars, completely random, and make your friends jealous. I bought two boxes (which took them a week just to process the order) to realize 5 out of 7 of the items were exactly identical, and were very useless items or cheap items that I can buy within the price range. For example, they sent me an old iphone car charger or a screen protector wipe. I talked to their customer service about how falsely advertised their items are, and they made me pay my own return shipping if i want to return it and did not in any sort of way sound sincere or apologetic about the situation at all.

Date of experience: April 18, 2016
Massachusetts
1 review
0 helpful votes
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Fraud and deceptive
February 23, 2016

I returned a defective item using prepaid return postage and notified company of its posting. My credit card was initially credited $299.00 charge. ITech denied receiving item Bach. Had USPS receipt of delivery. Avoid this company.

Date of experience: February 23, 2016
Nevada
1 review
3 helpful votes
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Rip Off
January 21, 2016

After attempting to place an order on their website after following a link from Brad's Deals, their website did not appear to allow me to complete my transaction ( no confirmation on site or via email) so I moved on to another functional website and made my purchase. I initially checked my credit card statement and saw no charge posted from this company. Later I received an email stating my "order" had been shipped, checked my credit card and found my credit card had been charged even though this company never gave me prior notification. After several emails the so-called customer service agent was unable to even comprehend my original request to return the order at their expense! I will never do business with these tykes again. Beware.

Date of experience: January 20, 2016
Tennessee
1 review
4 helpful votes
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Fraud Website
November 19, 2015

I have ordered one Lightning to USB Charge & Data Sync Cables from ItechDeals on 3rd Nov. Till today i have not received any response from them. Sent several mails on this but no response from the team. Stay away from this fraud website..

Date of experience: November 19, 2015
Texas
3 reviews
3 helpful votes
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I ordered Binocular Magnifier 20x Glasses with LED Light from iTechdeals.com. The product was defective upon arrival. I wrote to them to ask for either a non defective pair or a refund. They have not responded AT ALL. I wrote several more times, but still no response. My suggestion to anyone thinking about buying from them is obvious--DO NOT DO IT!

Date of experience: September 7, 2015

From the business

Get incredible daily deals and free shipping on tablets, computers, smartphones, accessories and much more at iTech Deals


itechdeals.com
Lakewood, NJ, United States
+66
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