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Italo Jewelry

2.8

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Italo Jewelry Reviews Summary

Italo Jewelry has a rating of 2.8 stars from 543 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Italo Jewelry most frequently mention customer service, tracking number and return policy. Italo Jewelry ranks 13th among Engagement Rings sites.

service
109
value
103
shipping
109
returns
81
quality
98

We monitor reviews for authenticity

California
2 reviews
3 helpful votes
Follow Cesar Y.
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Ty... for the excellent piece's i received. 5 star... indefinitely. I will be buying more for the holiday's

Date of experience: September 21, 2019
Pakistan
1 review
0 helpful votes
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An impressive experience
September 21, 2019

Jewels are the things that probably every girl loves and as far as I am it's my hobby and first love to buy elegant and beautiful jewelry. I ordered a ring and i have just good my parcel. Delivery time, product quality everything is too good. I will recommend every jewelry lover to give a chance to this company, you will not disappoint.

Date of experience: September 19, 2019
Pakistan
1 review
0 helpful votes
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Impressive Services
September 18, 2019

A jewelry lover person like me have a lot of information about it. I often do online shopping. The ring I ordered here was received by me and I am so happy about its quality. Also I got it on time. The staff with which I communicate is highly professional. All this is quite impressing.

Date of experience: September 18, 2019
Pakistan
1 review
0 helpful votes
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Worth Experience
September 18, 2019

I was so excited to get package. All jewelry look so beautiful. I didn't expect the quality to be this good. I just love the very unique and different design. Everyone from my circle is loving it too. I'll surely buy more products from you in future. Good Luck!

Date of experience: September 17, 2019
Pakistan
1 review
0 helpful votes
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Nothing makes a girl happy more than jewelley, and if it is stylish and beautiful, it's fantastic. This website is bests for stylish jewellery with best material. I ordered 4 rings for my friend's. They liked it a lot. I will surely buy jewwelery from this website iin the future.

Date of experience: September 17, 2019
India
1 review
0 helpful votes
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Love it
September 17, 2019

I bought a sapphire bar necklace for myself and I am absolutely in love with it. It has a classy as well as simple look; perfect for my office look. I wear it often and I see no problems due to frequent usage. I shall definitely stop at italo for next jewelry purchase.

Date of experience: September 17, 2019
Pakistan
2 reviews
0 helpful votes
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Best quality product
September 17, 2019

It was my first experience of buying online jewelry from this company. I must say I am very grateful to company and very happy. I have received my ring that I ordered a few days ago. I am very impressed from the company as they provide best quality products within affordable prices. I will recommend my family and friends to buy jewelry from this company.

Date of experience: September 17, 2019
Singapore
1 review
0 helpful votes
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Professional Jewelers
September 19, 2019

I am really impressed by their customer dealing strategy. I found the best ring for my Wife just because of them. Really Italojewelery made our day special. The pearl in rind match perfectly to her dress. For sure, I will recommend it to my friends and relatives.

Date of experience: September 17, 2019
Alabama
1 review
3 helpful votes
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Junk jewelry
September 16, 2019

0 stars! I bought 2 pieces. First: Cheap jewelry that falls apart as soon as you put it on. Second: i wanted to return one once i got it bc it was not like the pictures and the tag was already torn off and was shoved in the box. When i tried to return it they said they would not take it bc the tag was torn. They also a people that you cant even communicate with and they cant understand you and you cant understand them. Worst products and company ever! DON'T WASTE YOUR MONEY OR TIME!

Date of experience: September 15, 2019
Connecticut
3 reviews
0 helpful votes
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Buying jewelry
September 12, 2019

Choose your jewelry carefully from ITALO JEWELERS and you will have no problem with Their wearability.
The jewelry is quite beautiful, I have HALO RING, WEDDING RINGS and ETERNITY BAND.
Get a lot of compliments, love this on site jewelry store the best.
Their customer service is very professional and their jewelry is made with lab created white sapphires which are quite beautiful and they look like they are diamonds.

Date of experience: September 11, 2019
Pakistan
1 review
0 helpful votes
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5 Stars service
September 12, 2019

I really appreciate their customer services and professional dealing style. I placed an order for 3 rings. Really rings are just like I always wish to buy. Very good experience. Will definitely recommend my friend to choose this company. Thank you

Date of experience: September 10, 2019
GB
1 review
0 helpful votes
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I used this company for the first time and was impressed with the range and quality available. Delivery was quick and I'm extremely happy with the products I ordered. Many thanks.

Date of experience: September 7, 2019
New York
1 review
1 helpful vote
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Scam artists
September 7, 2019

Email me if you would like the email thread between Italo and I. I asked for a refund, returned the items, and they tried to pull that they never received the items. AHA! Luckily I had a tracking number for them. I have contacted the BBB because it's been over 60 days with no refund. *******@gmail.com

Date of experience: September 6, 2019
Germany
1 review
2 helpful votes
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A tip off
September 6, 2019

Do NOT and I repeat Do NOT, you'd be better off flushing your money down the toilet, I don't know how they're still in business, oh yea idiots like me, I didn't know, but now you do.,... do not but from these people, their products are JUNK!

Date of experience: September 6, 2019
Pennsylvania
1 review
1 helpful vote
Follow Lisa Z.
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I tried returning a ring in which after about 10 emails and going back and forth and then staying stuff and going back on what they typed and on their word they did not honor the return. They also lied about having a tag on the ring which there was none preventing a refund. Will never recommend them to anyone.

Date of experience: September 5, 2019
Virginia
1 review
2 helpful votes
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Order 2 rings, one solitaire and one band. The product that arrived was worse quality than discount costume jewelery. Then, we tried to return the product, the vendor tried every trick in the book to keep our money. AVOID THIS COMPANY AT ALL COSTS

Date of experience: September 1, 2019
New York
1 review
11 helpful votes
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I really wish I had not trusted all the great reviews on their FB page because I believe they are 100% a scam charging much more than what the garbage is they send. I waited almost 2 months for 2 rings. Spent $186 so not a huge loss but these rings were not worth $10 together. The first is a ladies thin band and the gems look like foggy glass and don't sparkle. Looks like something from a gumball machine. The men's ring is worse! They literally painted the sides to make it look like blue sapphires and did a horrible job. You can't post anything negative on their site because they remove those posts. Two of mine were removed. They are located in "California" but customer service is through Hong Kong and good luck reaching anyone who can communicate effectively with you or answer your questions. Huge disappointment and lesson learned. Steer clear of this scam. The best part of this purchase was the packaging.

+2
Date of experience: August 29, 2019
Pakistan
1 review
0 helpful votes
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Italo Jewelry is one of the best online sellers to opt for. Their communication was amazing, the product was shipped and delivered quickly and efficiently. Their selling team made sure that i was satisfied with their services as they guided me through the entire process. Would definitely come back again!

Date of experience: August 29, 2019
California
2 reviews
6 helpful votes
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In case you miss the fine print in their shipping section, they take up to 3 weeks to ship items out and then another week for the item to arrive. Requests to cancel the order have been met with unclear emails trying to talk their way around the issue. Very dishonest company and I'm afraid the items will be even worse given what little integrity I am seeing with their customer service.

Date of experience: August 28, 2019
Massachusetts
1 review
4 helpful votes
Follow Lisa S.
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You get what you pay for, but these rings, for fake ones, aren't cheap. You can get the same quality on amazon for 20 bucks. Forget about returning it, you'll be paying more for that than the item itself. I really was hoping these were better quality, but they are absolutely awful and look nothing like their web site. A total disappointment. I'd be happy if one person read this review and decided to spend their money elsewhere. Total junk.

Date of experience: August 28, 2019

From the business

Choose your unique engagement/wedding rings online at Italojewelry.com. Fine quality engagement rings, wedding rings, bridal sets are available in various designs and colors. Enjoy Italo Jewelry online at best price.


italojewelry.com
COMMERCE, CALIFORNIA, United States
+116
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