Italist
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From the business
italist is the first platform to offer direct-to-consumer imports of luxury goods exclusively from Italy. Through italist, customers can purchase brand-new, genuine, in-season fashion and accessories from our partner boutiques in Italy. The same high-quality products you’d find on other sites are available at a lower retail price through our partner boutiques—up to 40% less—so italist always provides the best value.
Remember, you’re importing luxury goods directly from Italy, so your returns are processed through Italian customs. This process requires additional shipping costs and customs duties, which is why we don’t offer free returns at this time. Please read our Returns Policy for more details.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Italist Reviews Summary
Italist has a rating of 2.6 stars from 285 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Italist most frequently mention shipping costs, return policy and customs duties. Italist ranks 11th among Designer Clothes sites.
We monitor reviews for authenticity
This is my second time shopping in Italist. The item that I received is in a good condition which is a huge plus. The delivery is fast too.
Fast shipping and good price and for future I suggest to do an application for you site thanks for the good service
Dear Manar,
Thank you for your feedback.
We appreciate it!
We will be working on an app version of our site in a few months from now.
We still have many improvements to release.
Regards and stay safe!
Claudia F.
This website is the real deal. I was a bit hesitant shopping here at first because of the surprisingly low deals but I nevertheless went with the purchase. The package came perfectly wrapped and SO QUICK! Definitely recommend!
Dear Patricia,
We are glad you are satisfied with our services.
You can find more information about our business model at this link
I bought MK heels, and I loved the product. The comfort And price was unmatchable, and above all, the service of italist is commendable. Even during the time of COVID19 pandemic, my item reached me in just 4 working days as promised on the website.
Dear Eshta,
We are glad you are satisfied with our services
I love italist, they are very organized and i love how clean their packages are, their items are 100% authentic. Its honestly one of my favorite sites, and i even told my friends and family to shop from there!
Dear Shagaf,
Thank you for your review.
We appreciate it!
I received my items promptly and customer care was highly responsive about my queries. Shipping and returns is easy and the prices are unbeatable. Definitely coming back for more of my favorite luxury labels.
Dear L. Z.,
Thank you for your feedback.
We are glad you are satisfied with our services.
Thank you and be safe!
Claudia F.
Order arrived so fast! So happy with my new Golden Goose sneakers. Will order more from here soon!
Dear Parker,
We are glad you are satisfied with our services.
By the way, Golden Goose is a great pick
Good and fast service. Quality first rate and customer service no problem. Fast shipping and easy returns.
Dear Jack,
Thank you for your feedback.
We are glad you are satisfied with our services.
Best regards and be safe!
Claudia F.
One of the best shopping sites. In terms of price, service and shipping.
I hope you provide bags from Dior as before. Thank you
Dear Reem,
Thank you for your review.
We appreciate it,
We are adding more and more Dior.
Stay tuned!
Best regards and be safe!
Claudia F.
Good shopping website offers many luxury choice and brands, also provide attracted discount to customers.
Dear Brady,
Thank you for your feedback.
More info about us here
Italist is my favorite website to shop on when searching for designer merchandise! They always have the best prices! I recently saved hundreds of dollars on my new Prada bag! Shipping was extremely quick and my bag was packaged beautifully as well!
Thank you Luren
Shoes were fabulous, a good price and came quickly. Love this shop! Would highly recommend to other women looking for high fashion items
Thank you, Donna!
Not the first time I've used Italist. Really great discounts on items. Not seen this jacket in the uk. Delivery was really quick and easy, another reason I use them( Stay in the North of Scotland and was quicker delivered than some British suppliers) Honestly I don't work for them just a very happy customer.
Thank you Barry
I was looking for a specific product and not only
Found it on Italist but it was also offered a better price. Customer service was also very responsive thank you Italist!
Thank you, Claudia,
We are glad you are satisfied with our services!
Best regards and stay safe!
C. F.
Loved this site until I recently had to return something and the return could cost $150 because of shipping+tax+customs fees! Thats crazy...
Dear Julia,
Thank you for your feedback.
We are really sorry about your experience and we understand your complaint
I've order from italist 3 times now, and each time has been an amazing experience. Shopping at italist is fast, convenient, and shipping is always incredibly fast. In fact, all my orders arrive earlier than the expected delivery date. I will continue to shop at italist for the italian pricing of designer items and overall excellent customer service.
Dear Michael
Thank you for your feedback!
We are glad you are satisfied with our service!
Best regards and stay safe!
Claudia F.
Fabulous designer items at amazing prices delivered from European boutiques in two days. Just love my Moncler purchases. Thank you.
Thank you Christina
I have ordered several things off this site and have only had a perfect experience each time. Including one return. Would definitely recommend this site to anyone.
Dear S. C.
Thank you for your feedback and thank you for being such an amazing customer
It was delivered in a few days and the product was great - well packed, original, beautiful sandals!
Dear Ilona,
Thank you for your review!
We appreciate it.
Please find here more information about our packaging and what to expect with an order
Good
Fast for preparing and shipping
I like it And loved shipping with italist
Thanks for everything
Dear Nada,
Thank you for your feedback and thank you for being such an amazing customer
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Koline,
Thank you for your feedback.
We are glad you are satisfied with our services.
Please find here how we grant the quality of our offer