Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of ironSource

ironSource

3.7
is.com
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate ironSource?
grey stargrey stargrey stargrey stargrey star

ironSource Reviews Summary

ironSource has a rating of 3.7 stars from 528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ironSource most frequently mention customer service, iron source and quick response. ironSource ranks 2nd among Mobile App Development sites.

service
259
value
192
shipping
97
returns
110
quality
189

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
Follow Shanice T.
Unfollow Shanice T.
Share Review
Report Review

Awesome
January 10, 2022

At first I thought this was going to be another fake app claiming you could potentially earn cash back but I was wrong. I finallly decided to contact costumer support for not receiving my credits in the app and after a few days I opened up the app and there were my credits.

Date of experience: January 8, 2022
Texas
1 review
0 helpful votes
Follow Gaven G.
Unfollow Gaven G.
Share Review
Report Review

Great customer service
January 10, 2022

Great customer service and support very responsive and very fast response thank you for your support

Date of experience: January 7, 2022
GB
1 review
0 helpful votes
Follow Karl S.
Unfollow Karl S.
Share Review
Report Review

Fix my issue
January 9, 2022

Finally got the gems, appreciate it getting shorted out same day, these things normal take weeks.
Thank you.

Date of experience: January 7, 2022
Maryland
1 review
0 helpful votes
Follow Crystal A.
Unfollow Crystal A.
Share Review
Report Review

Happiness
January 7, 2022

I'm so happy to be dealing with a company that actually is true to their word. Customer service is the bomb actually responds within hour. Truly enjoy playing and earning extra money daily.

Date of experience: January 7, 2022
TW
1 review
0 helpful votes
Follow ying chun L.
Unfollow ying chun L.
Share Review
Report Review

I have sent the require to this adress "*******@ironsrc.com" on 1/3, but still not receive any reply(1/7)

Date of experience: January 6, 2022
GB
1 review
0 helpful votes
Follow Samantha B.
Unfollow Samantha B.
Share Review
Report Review

Game points
January 6, 2022

Very happy with this service as was sorted very quickly. Thankyou ever much for fixing this issue out.

Date of experience: January 5, 2022
Spain
1 review
0 helpful votes
Follow Javier I.
Unfollow Javier I.
Share Review
Report Review

Total SCAM, they do not give the rewards and they answer the emails with generic bull$#*!, bot style, without reading a single word of what you have written, probably bots, not even humans.
Still waiting for a reward for Pro11 worth around €25, this is how cheap they are...
EDIT
After almost a month complaining I got my rewards, two days after I wrote this review... Still I consider their customer support quite bad, but at least they gave me the rewards

Date of experience: January 5, 2022
California
2 reviews
1 helpful vote
Follow Lynn W.
Unfollow Lynn W.
Share Review
Report Review

I never got what was promised
January 5, 2022

Iron source replied promptly to me stating I never recieved my credits and said it was approved, yet here we are 5 days later and still no credits? I've sent two emails since to support and no reply. So I'm very disappointed

Date of experience: January 5, 2022
Viet Nam
1 review
0 helpful votes
Follow Paul N.
Unfollow Paul N.
Share Review
Report Review

Missing rewards
January 5, 2022

They give me the first reward but the rest of them they scam. Although i send them a ticket but there's no respond, so DO NOT DOING THEIR OFFER, SCAMER

Date of experience: January 4, 2022
California
1 review
0 helpful votes
Follow Chaz S.
Unfollow Chaz S.
Share Review
Report Review

Awesome
January 6, 2022

I had a picture to show that I had accomplished the goal and they fixed the issuea at hand with no problems at all. So pleased! Thanks bunches!

Date of experience: January 4, 2022
Sweden
1 review
0 helpful votes
Follow Unkown A.
Unfollow Unkown A.
Share Review
Report Review

Best supersonic
January 6, 2022

De Är fantastiska men jag fick vänta några dagar men jag fick min reward som sagt bästa Jan jag har ett till ärende som ingen har svarat på väntar fortfarande #******* hoppas att någon kan hjälpa mig med det

Date of experience: January 4, 2022
Colorado
1 review
0 helpful votes
Follow TRAVIS J.
Unfollow TRAVIS J.
Share Review
Report Review

Partially attentive
January 4, 2022

While indeed a small portion of my request was addressed, sadly that was only 1/5 of the issue and the other 4/5 went unaddressed, even after follow up email. Just be cautious as you really can't count on much.

Date of experience: January 4, 2022
France
1 review
0 helpful votes
Follow Alana V.
Unfollow Alana V.
Share Review
Report Review

Mon problème
January 4, 2022

Mon problème a été résolu plus vite que prévu et j'ai bien reçu les point merci bcp pour votre rapidité

Date of experience: January 3, 2022
California
1 review
0 helpful votes
Follow Adam G.
Unfollow Adam G.
Share Review
Report Review

My experience using this service has been fluid and considerate. They are very quick to respond and the system leaves no questions as to what needs to be done next. Good to do business with.

Date of experience: January 3, 2022
Iraq
1 review
0 helpful votes
Follow abdulla o.
Unfollow abdulla o.
Share Review
Report Review

Pending
January 3, 2022

I reached level 64 but still my rewards on pending in level 40 and level 60, please solve my situation

Date of experience: January 3, 2022
New York
1 review
0 helpful votes
Follow Adam S.
Unfollow Adam S.
Share Review
Report Review

Great customer service
January 3, 2022

Handled my issue very promptly with great service. The issue was handled same day and with ease. Happy customer.

Date of experience: January 2, 2022
California
1 review
0 helpful votes
Follow Richard C.
Unfollow Richard C.
Share Review
Report Review

Great and fast
January 3, 2022

My experience was amazing no hassle and quick response to my issues. Unlike other experiences with other places

Date of experience: January 2, 2022
California
1 review
0 helpful votes
Follow Erika H.
Unfollow Erika H.
Share Review
Report Review

Does not honor rewards for Sims Freeplay. Been almost a month and none of the rewards were given. Wasted alot of time and ended up just deleting the app altogether

Date of experience: January 2, 2022
California
1 review
0 helpful votes
Follow Melissa H.
Unfollow Melissa H.
Share Review
Report Review

Yes it is a great way to make a little extra cash the only bad thing is the max of 30.00 a day no matter if you have 14,000 coins or 22,014 coins you will get $ 30.00 no more.

Date of experience: January 1, 2022
Mauritania
1 review
0 helpful votes
Follow Aboubacrine Assadeck N.
Unfollow Aboubacrine Assadeck N.
Share Review
Report Review

Problème résolu en moins de 24H!
Bravo! Difficile de faire mieux.
Un email de réclamation avec une capture comme justificatif de la dite réclamation et c'est tout.
Bonne Année.

Date of experience: December 31, 2021