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ironSource

3.7
is.com
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ironSource Reviews Summary

ironSource has a rating of 3.7 stars from 528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ironSource most frequently mention customer service, iron source and quick response. ironSource ranks 2nd among Mobile App Development sites.

service
259
value
192
shipping
97
returns
110
quality
189

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India
1 review
1 helpful vote
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Customer care policy
January 18, 2022

Their customer care policy had been worst but now there seem some new light. Earlier they rejected all my ticket and even their automatic reply was of rejection even after submitting proof. I used to play hero wars and did in game task there. One task was in progress and after completion, it got blocked but they never helped me. This is the first time I got help in over a year and first time saw the link to site for writting review. Hope they can maintain good customer care policy like this time and not start repeating what they earlier used to do.

Date of experience: January 18, 2022
Utah
1 review
0 helpful votes
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Coin app
January 18, 2022

I love the app and I love how supportive the app support is they always try to make sure I find my way through each rewards system successfully

Date of experience: January 17, 2022
Ohio
1 review
0 helpful votes
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Awesome
January 18, 2022

This business is awesome it helps me so much with my game everyone should try this it is perfect i love

Date of experience: January 17, 2022
Idaho
1 review
0 helpful votes
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Good and fast service!
January 18, 2022

I completed the offer and had problems at first receiving them but after minutes of emailing them I received the rewards! (COIN) TY

Date of experience: January 17, 2022
RU
1 review
0 helpful votes
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Обещали зачислить 1472 брильянта, а зачислили ровно половину 736 Просьба зачислить полную сумму описанную в задании. Фото во вложении.

Date of experience: January 17, 2022
California
1 review
0 helpful votes
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Awesome fast service. I have used lots of similar apps and none have had customer service this prmpt

Date of experience: January 17, 2022
Texas
1 review
0 helpful votes
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Great job
January 17, 2022

Tank you so much to the people who helped e to he my Swagbucks Everytime. Wouldn't have it any other way

Date of experience: January 17, 2022
North Carolina
1 review
0 helpful votes
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I had a delay in receiving the coin rewards for completing tasks in my Cash em All app. I reached out to customer support and the folks at Iron Source resolved my issue in less than a day after I confirmed my email.

Date of experience: January 16, 2022
New York
1 review
0 helpful votes
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What's up man
January 16, 2022

You granted my ticket but still didn't give me my BUX. It says completed and now I can't even write another ticket. C'mon man. I missing like over 1,000+ BUX and I finally write a ticket and you guys still can't give me my crud.

Date of experience: January 16, 2022
RU
1 review
0 helpful votes
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Вы одобрели не тот билет в итоге за место 2к крис я получил 700, ну хоть так, спасибо!

Однако проходил редж, там все честно было, тут какие-то косяки пошли.

Date of experience: January 16, 2022
Michigan
1 review
0 helpful votes
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Not a scam!
January 17, 2022

It's a real game that pays out real Cash! Thanks Lucky money for the quick response and deposit to my account.

Date of experience: January 16, 2022
Kentucky
1 review
0 helpful votes
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Problem Solved
January 16, 2022

I recently downloaded an app through another app to try for tokens in a game. Coin Dozer is the name of the app. After emailing the makers of coun dozer and getting an email back it said they would check out my complaint and get back with me within 3 days. Well I was very happily surprised to say the least when after only 3 hours not days, they not only had resolved the problem but had the issue fixed and they emailed me to stay in touch. All apps that are up and coming could take a lesson from this said developer. These days it's hard to get a response back, but the developers are 10+ stars out of 10. Thank you!

Date of experience: January 15, 2022
Oklahoma
1 review
0 helpful votes
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Rewards redemption.
January 15, 2022

I had a hiccup was receiving my reward and it was handled immediately and appropriately. I'm very appreciative for the prompt and courteous service.

Date of experience: January 14, 2022
Canada
1 review
0 helpful votes
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Amazing service
January 14, 2022

The customer support solved my issue in under an hour and fixed all of my problems, better than most of the other customer supports out there!
The UI on mobile is amazing, smooth, and easy to understand as well!

Date of experience: January 13, 2022
Alaska
1 review
0 helpful votes
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I was hoping for a response within 3 business days. The support team responded to my ticket in under 30 minutes! Amazing service 10/10!

Date of experience: January 12, 2022
Massachusetts
1 review
0 helpful votes
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I'm a Swagbucks user and use Iron source's offer wall to earn bonus SB via the Swabucks live app. I had an offer completion issue, it was regarding a app usage time and I had achieved it, but the offer was still pending despite that. I sent it my query with evidence and it was resolved within the hour. I'm 100% satisfied with their support.

Date of experience: January 11, 2022
Oregon
1 review
0 helpful votes
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Problem was resolved very quickly
January 12, 2022

I didn't receive a cross-game reward, and so I submitted a ticket using the in-game link. I honestly didn't expect to get a response and figured I'm just out of luck, but instead received the reward just an hour so after submitting it. It's nice when something like this doesn't take time out of your day, and it is resolved this easily.

Date of experience: January 11, 2022
RU
1 review
0 helpful votes
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быстро положительно, молодцы помогли награда выдана доволен очень в случае проблем пишите обязательно помогут

Date of experience: January 10, 2022
GB
1 review
0 helpful votes
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They gave me the promised gems. However, i had to contact them and they gave me a dodgy not secured link im not sure thats a legal.

Date of experience: January 9, 2022
RU
1 review
0 helpful votes
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Была задержка в 3 дня по вознаграждению, и я написал в поддержку об этом, добавив 3 скриншота. Сначала написал просто через почту, день ничего не было, потом через специальную ссылку в пункте заданий, меня перенесли на маленькую анкету, где нужно ввести почту и комментарии, и по возможности приложить скриншоты, и после этого я увидел прогресс. Сначала автоматическое сообщение, а после уже (в течении часа) одобрение выполненного задания. Ставлю 5 звезд! Все идеально работает!
Если кому интересно, вот скриншоты и задание, добраться до пятой арены. И скриншот выполнения.

There was a delay of 3 days on the reward, and I wrote to support about it, adding 3 screenshots. At first I wrote just through the mail, the day there was nothing, then through a special link in the item tasks, I was transferred to a small questionnaire, where you have to enter the mail and comments, and if possible to attach screenshots, and then I saw the progress. First automatic message, and then (within an hour) approval of the completed task. I give it 5 stars! Everything works perfectly!
If anyone is interested, here are the screenshots and the task to get to the fifth arena. And a screenshot of the execution.

Date of experience: January 9, 2022