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ironSource

3.7
is.com
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ironSource Reviews Summary

ironSource has a rating of 3.7 stars from 528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ironSource most frequently mention customer service, iron source and quick response. ironSource ranks 2nd among Mobile App Development sites.

service
259
value
192
shipping
97
returns
110
quality
189

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Florida
1 review
0 helpful votes
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Not only do you really get paid to play, their customer service is outstanding! Looking forward to continuing play. Highly recommend!

Date of experience: December 31, 2021
Canada
1 review
0 helpful votes
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Quick and effective
December 31, 2021

I hesitate to complain about much, never wanting to be a bother, especially around the year-end holidays, but the process was easy, painless, and mostly automated. The resolution was quick and positive - they want to come through on what they promised, and they act quickly when they find out something has gone wrong to correct things. Will not hesitate to contact support if this happens again :)

Date of experience: December 31, 2021
Michigan
1 review
0 helpful votes
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Great customer service.
December 31, 2021

Prompt, they fixed my issue super fast and easy! Enjoy their app and games as well! Plenty of fun ways to make easy money too!

Date of experience: December 31, 2021
California
1 review
0 helpful votes
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I was annoyed about not getting Gems in my pixel gun 3d account and made a complaint and almost instantly got the gems put into my account.

Date of experience: December 30, 2021
Bulgaria
1 review
0 helpful votes
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Problem solving
December 28, 2021

Tnanks a lot to support tem for their profesional and fast reaction to solve the problem with missing gold!

Date of experience: December 27, 2021
RU
1 review
0 helpful votes
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Хроники хаоса
December 27, 2021

Спасибо большое за вашу работу. Оперативно ответили и помогли с решением проблемы. Буквально в течение дня награда была начислена.

Date of experience: December 27, 2021
Ohio
1 review
0 helpful votes
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They fight for my rewards.
December 27, 2021

I've been denied my in-rewards many times, but ironsource always accepted my appeals and fought for me. And they've always come through for me. I'm grateful for their support.

Date of experience: December 26, 2021
North Carolina
1 review
0 helpful votes
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Great support
December 27, 2021

Had a game completed successfully but didn't receive a reward, submitted a ticket and in less than 24 hours was rewarded successfully.

Date of experience: December 26, 2021
Pennsylvania
1 review
0 helpful votes
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I was helped
December 24, 2021

They fixed my problem quickly. I was missing gems, and they added them to my account. Many thanks for your help.

Date of experience: December 24, 2021
BA
1 review
0 helpful votes
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Bad
December 24, 2021

I got to many times for completed offer no credits and i cant do anything about it im keeping to report issues and they are just ignoring it so i dont have energy to fight with them. I wont post any pictures cause they become irrelevant and so they dont have time to fix my problems i wont spent it by proving their mistakes

Date of experience: December 24, 2021
Italy
1 review
0 helpful votes
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The quickest support
December 24, 2021

I wrote an email and they replied in a few minutes, so the service is very fast. Also, my problem was solved.

Date of experience: December 23, 2021
Wisconsin
1 review
0 helpful votes
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I had leveled up like I was told to on the app and still didn't collect my coins so I waited 15 minutes like the message said. Because some of these offers take a little while to reward you. Well I waited over 2 hours so then I decided to contact support for the claim. I opened both apps the game and the app with the delayed coins and took a picture of the game and also used the app id and user id and sent the message to support and then I had received a automated message telling me they received my message and then I received another message telling me they needed to verify my email. I did that next I got my coins. In under 1 hour all together. I also got a confirmation telling me I got my coins for the app. All in all a very nice response team this place has.

Date of experience: December 23, 2021
Texas
1 review
0 helpful votes
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What to do
December 22, 2021

You download the game that you want to play, do the instructions that it says to do and you WILL get the gold that you want. If you don't get it then you can email them, that is what I did and it worked. Got my gold within 5 hours. Good deal

Date of experience: December 21, 2021
Colorado
1 review
0 helpful votes
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Great interaction
December 22, 2021

Fast response rate and good turnaround time - overall very positive experience with them and would recommend working again

Date of experience: December 21, 2021
France
1 review
0 helpful votes
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Problème de récompense
December 21, 2021

Ils ont résolu mon problème en moins 1h un lundi soir à 20h30 il sont super rapide
Merci beaucoup.!

Date of experience: December 20, 2021
RU
1 review
0 helpful votes
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Не один раз сталкивалась с проблемой начисления бонусов в игре. Все проблемы решались в течении одного дня. Спасибо!

Date of experience: December 20, 2021
Texas
1 review
0 helpful votes
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Helpful
December 20, 2021

Very quick and very helpful. They don't just assume you're being a jerk and trying to trick anyone. They take time to review before just refusing to help like the other offerwall help does.

Date of experience: December 19, 2021
Canada
1 review
0 helpful votes
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Missing gems
December 17, 2021

You still owe me 1095 gems, i purchased a bundle in disney blitz emoji to get 1095 gems in bitheroes from offerwall, got email stating confirmed and only option you gave was to write a review as your emails are no-reply and did not recieve gems when it stated i would get them, so i ask you this, where are my 1095 gems for bitheroes?

Date of experience: December 16, 2021
Hungary
1 review
0 helpful votes
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Overall rating
December 15, 2021

I have contacted with the support I wrote about my problem and they responded very fast and they were very helphul.
The game has some issue but they are trying to fix it so based on my experiences the overall rating is 4 star for me.

Date of experience: December 15, 2021
Minnesota
1 review
0 helpful votes
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Solved Issue Quickly
December 15, 2021

I play a game called Animal Restaurant & I didn't get the rewards. I quickly contacted this place & they responded very quickly & solved my issue! Thank you!

Date of experience: December 14, 2021