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ironSource

3.7
is.com
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ironSource Reviews Summary

ironSource has a rating of 3.7 stars from 528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ironSource most frequently mention customer service, iron source and quick response. ironSource ranks 2nd among Mobile App Development sites.

service
259
value
192
shipping
97
returns
110
quality
189

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Ukraine
1 review
0 helpful votes
Follow Мирний А.
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1 раз действительно помогли, но следующие разы начали просто игнорировать, у меня редко бывают задания, я пытаюсь все выполнить, и когда у меня появилось задания, я установил игру и за 2 дня и 2 ночи выполнил условие( 100 уровней) даже пепевыполнил пока ждал ответ от поддержки, после пересмотра" тупо "заблокировали задания ничего не добавили и игнорируют все обращения,

Date of experience: October 14, 2021
Alabama
1 review
0 helpful votes
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Great Customer Service
October 14, 2021

I was more than happy to leave this review when invited to do so. I had an issue with my account, I was not credited for an offer I did. I waited, hoping there was a delay. Unfortunately, an hour later the problem was still there. I sighed as i imagined having to send an email to support. The headache of having to explain and then wait for response. I was pleasantly suprised to get the automatic email acknowledging my ticket and then the response. Great customer service. Very polite and professional. Got quick results. It is refreshing in this day and age to come across a customer service or support department that actually makes you feel they are listening to your concerns. So you can he relieved if you have to send in that support ticket. You're in good hands.

Date of experience: October 12, 2021
Brazil
1 review
0 helpful votes
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Overall good experience
October 14, 2021

My ticket was solved very fast. This is related to a task that upon completion gave me rewards in game. I had completed the task but no reward after 24hs, so I contacted support, and pretty quickly, this was verified and my reward became available. I recommend this service.

Date of experience: October 12, 2021
TW
1 review
0 helpful votes
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騙子!!月兔漫遊遊戲裡面有一個免費胡蘿蔔任務,任務內容是在末日喧囂裡獲得一個五星英雄將會獲得*******蘿蔔,我已經下載好遊戲,然後還課金拿到一個五星英雄,但月兔漫遊裡面卻沒有給予我應該拿到的*******胡蘿蔔,而且我還回報給客服,然後得到的回覆卻是敷衍的說,已經處理好重開遊戲就能拿到獎勵,但是!!我重開了N百次月兔漫遊遊戲都一樣顯示沒有拿到獎勵,月兔漫遊根本跟末日喧囂一起聯合詐騙玩家!!已紀錄遊戲廠商直接黑名單!!

Date of experience: October 11, 2021
Greece
1 review
5 helpful votes
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Scam
October 11, 2021

I had an app for csgo skins. They used to give some coins. Then when it re endered the app no coins ever received. I was scammed and never got any coins. Still waiting for about 2,200 coins. They denied like i didnt so something right when i did everything perfectly but they stop replying or said what i did wrong for them. Sad because i lost my trust and wasted my time. One of the app was looney tunes that never got the coins in case u want to know.

Date of experience: October 11, 2021
Kentucky
1 review
0 helpful votes
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FINALLY
October 11, 2021

I CAN TRULY SAY THIS GAME IS LEGIT YOU REALLY WIN MONEY EVERYDAY JUST PLAYING GAMES EASY IF YOU LIKE PLAYING GAMES DOWNLOAD THIS

Date of experience: October 10, 2021
Ohio
1 review
0 helpful votes
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Quick Work
October 10, 2021

I submitted a request for missing coins not even 24 hours ago and wasn't expecting a response until Monday morning. To say the least I am very impressed.

Date of experience: October 10, 2021
Illinois
1 review
0 helpful votes
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Timely resolution
October 10, 2021

I completed an offer but was not given the points so I opened a ticket and my problem was resolved within a few days and the 600 points put into my account. Very happy with the process!

Date of experience: October 10, 2021
North Carolina
1 review
0 helpful votes
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Prompt, efficient
October 10, 2021

This was simply one of the best experiences I have had with any of the companies behind app offer walls. They support team responded promptly, with a kind demeanor. Often times support from these applications approach as though it is an inconvenience to inquire about your reward. I will without question continue to use this service and will recommend to others..

Date of experience: October 9, 2021
Germany
1 review
0 helpful votes
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Gold Anforderungen
October 7, 2021

Danke für die schnelle Hilfe. Mein anliegen wurde sehr schnell behoben. Werde sie gerne weiter empfehlen. Viele Dank LG Gabi Czajka

Date of experience: October 7, 2021
France
1 review
0 helpful votes
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How often I had in preblem like "Yet not Installed".
Without really believing it I sent a ticket.
And in less than an hour, I had a positive response and my recompence.
Sincerely thank you!

Date of experience: October 6, 2021
RU
1 review
0 helpful votes
Follow Светлана Б.
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Я в этом приложении недавно и всё мне нравилось но произошла проблема и мне не начислили баллы за прохождение одной игры я написала в группу поддержки и мне ответили. Предоставив скриншоты с доказательствами о том что я всё сделала правильно мне конечно же пришлось подождать несколько дней и я была приятно удивлена что мне заплатили баллы за эту игру. Огромное спасибо группе поддержки буду и дальше пользоваться этим приложением.

Date of experience: October 6, 2021
Indonesia
1 review
0 helpful votes
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The best iron source
October 6, 2021

I know ironsource from the choeaedol app. So at first i was very interested when choeaedol provided games and could get hearts when i finished the mission. But one day when I finished the mission I didn't get a heart, I contacted the iron by clicking missing hearts. And yeah iron is very kind and very fast in responding, within 24 hours I've got a heart.
Thank you so much iron I hope that in the future there will be no more problems

Date of experience: October 6, 2021
California
1 review
0 helpful votes
Follow Steven M.
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I competed the task and no reward was issued.one email and the problem nolonger existed. Thank you very much.

Date of experience: October 5, 2021
California
1 review
0 helpful votes
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I've tried many ways to make money online, however, by far, then is the most reliable and efficient.

Date of experience: October 5, 2021
New Zealand
1 review
0 helpful votes
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My gems rewards were not given when expected. After some time I notified PixelFederation with a screenshot and the problem was solved promptly. Thank you

Date of experience: October 5, 2021
GB
1 review
1 helpful vote
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233 gems?
October 5, 2021

Completed an offer for 1239. Raised a ticket and received 233 gems. Why not 1239? So mad right now!

Date of experience: October 5, 2021
Arkansas
1 review
0 helpful votes
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Quick turn arounf
October 4, 2021

My email said it could be 3 business days, but I got my reward in less than 24 hours! Thank you for the quick response!

Date of experience: October 3, 2021
Kansas
1 review
0 helpful votes
Follow Michael D.
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Support ticket submission (through ironSource) was broken on all platforms. Took over a week to find a working contact email for ironSource, even working with their ad partner (Kongregate) to find it. Took almost another week to get a response, then two more weeks to get my issue corrected.

Date of experience: October 3, 2021
Belgium
1 review
0 helpful votes
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Tevreden
October 4, 2021

De hulp die ik gevraagd had, heb ik zonder aarzelen gekregen. Zeer tevreden over de service! Doe zo verder! Mvg

Date of experience: October 3, 2021