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ironSource Reviews Summary
ironSource has a rating of 3.7 stars from 528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ironSource most frequently mention customer service, iron source and quick response. ironSource ranks 2nd among Mobile App Development sites.
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They were quick to solve the unexpected, they did not even take half an hour to help me, great work team.
Hello critical ops team,
I am RohanKT25 playing your game for about 3 months and i sorry to say that i have completed the task of candy crush saga and harvest land but till now i didn't get my credits and todag i got a mail that it is approved that your request of Candy crush saga that you are completed your task and we have sent your reward (Credits) but when i check by opening the game i found that till now i did not get my reward i mean credits. Here are some evidence so that you can trust me. So please, its my request to you that give my credits as soon as possible.
Thankyou...
After not getting my gems for two days i simply went through the process and received them. This only took about 1 hour.
أنا دخلت العروض الي تقدمه العبه. ونزالات العبه واكملت المهمه وما وصلني شي حتى الآن. الهذا أرجو من الشركه تعطيني تعبي
They take so long to get in contact with you and you have to contact them multiple times to finally get a response.
I had problems getting my rewards and when I emailed I was immediately helped and they gave me the reward. 5/5 for it
I never seen the app like this before. This app is awesome. I recommend everyone to use this app because this app pays out real money. But sometimes there is little bit problem when finishing tasks, like even if you finish the task, it wont show complete. And sometimes the problem occur when you try to payout. But once you send mail to the customer service then they will help you to solve the problem.
Muito Bom! Mandei uma solicitação e me pediram 72 horas para uma resposta, pois iria ser analisada, duas horas depois recebi a resposta que minha solicitação foi aprovada.
Parabéns a equipe do suporte!
I had previously an issue with a game app which promised me an amount of points for an offer I've completed but it didn't. So I decided to send a ticket, reading that it could've taken max 3 business days for them to solve it. Sad and annoyed I decided so to wait. But in just a few couple of hours they already solved it and gave me back my points! I'm really thankful for the support, it just made my day.
EDIT: Woke up this morning and the missing reward gems outlined below were delivered in game. Assuming this post had to do with it, but thank you for correcting this situation. As promised, updating my review.
My first ticket experience was terrible. Followed the instructions, first time install, etc. Completed the gem requirements, didn't receive reward. Opened a ticket, was told it would be looked into. Never heard back again, followed up weeks later and still haven't received a response. I'll attach proof here that I completed the requirement. Maybe this will get them to deliver as promised, and if they do, I'll upgrade my rating to 5 stars.
2nd ticket was much better, I completed the requirements but didn't receive the gems for 2 days. Opened a ticket and got a response the next day along with my reward in game.
You guys are amazing, work hard. You respond to customers well and very quickly. It's really amazing! Thank you.
Very fast response and I Earned my rewards within the hour of sending the email and verifying it. Will be using again.
Thank you for the very fast equipment.
The problem was solved in a few minutes, I did not expect such a quick response
A good experience in questioning why I didn't receive the points for completing an offer. Sent a screenshot of the game and points immediately credited!
Quick and efficient in problem solving, I was told no more then 3 days, took less then 3 hours. I hope every interaction in the future is this simple.
Great communication with me and replied in minutes. All I had to do was verify that it was me and then boom. Thanks
I was very happy with how fast you managed to deal with my LP problem and got it fixed straight away.
I was not given any gems for a game due to an error I contacted support. They were very kind and above all fast. Thank you
They have a super fast response support team! Thank you for getting back to me so fast! Satisfied customer!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members