ironSourceReviews 528

Had a delay on rewards being applied to my account, so I sent them a screenshot where you could see the completion progress and the reward of gold bars were still pending. After a quick confirmation email, the issue was resolved after a couple of hours.
Many thanks for that

I had a problem installing one of the games that earns you extra gems, thought I had worked out the problem only to find out after completing the task to earn the extra gems found that the app didn't install.
So I contacted support they went in to my account and fixed the problem and awarded me the gems I had earned with 24 hours. I was actually surprise I even got a response, but to have everything fixed and credited. Way to go support team. Two thumbs up from me for sure.

По запросу ticket #******* - не начисляют бонусы в игре. Прикладываю другие скриншоты. Прошу решить данную проблему.

Dear user,

Ticket #******* (Guns of Glory - Install & open the app for Android to earn Emeralds!) has been reviewed and will not be approved. We cannot confirm your offer completion with the advertiser from the proof you have provided.

Please reopen the ticket and attach proof (screenshot) that contains all the transaction details including the time and date of completion so we can verify with the advertiser.

Additionally, please check that you indeed completed the offer through our offer wall and not through another offer provider.

Thank you,
Customer Support Team

Very good app easy to use. Good offers. Actually pays. Very decent app i absolutely love it. Awesomely

เยี่ยมมากสนุกกับการบันเทิงเเละได้ดูโฆษณาอีกที่มีประโยชน์เเละก้ได้ทุนอีกต่างห่างอย่าคิดว่ามันไร้สาระokผมชอบมา

Super snelle afhandeling van mijn probleem dat er nog geen cristals waren bijgeschreven, binnen het uur was het opgelost! Thnks

The response time to my question, took under 2 hours. It was also resolved within the same amount of time. Thank you!

This is the first time I've had an issue with rewards not being credited. After contacting support and providing the required photos for proof of offer completion, they resolved the problem within an hour! Customer service is definitely on point. I suspect some of the negative reviewers did not check their junk mail.

Do you want to use offer wall? DONT!

I had problem with wall offer. I completed the requirements almost four months ago, and waited 60 days for the confirmation, and another two months of fighting for my earned gems. I received five same messages for my issue (just copy and paste crap), I had to write three seperate tickets because they were closed without acknowleding the proof I sent. Additionally I send same confirmation multiple time, they have no idea whats going on, there is no communication between workers and with customer. Terrible experience, terrible contact, one of the worst experience I ever had.

After four months I finally did get my gems, but the fun is long gone. Never gona use offerwall again, mostlikely I will quit anyway after year or two playing...