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ironSource

3.7
is.com
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ironSource Reviews Summary

ironSource has a rating of 3.7 stars from 528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ironSource most frequently mention customer service, iron source and quick response. ironSource ranks 2nd among Mobile App Development sites.

service
259
value
192
shipping
97
returns
110
quality
189

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
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Reklamacja
October 4, 2021

Miałam niedoliczone punkty za osiągnięty poziom... napisałam reklamację oraz wysłałam zrzut ekranu gry...
Punkty zostały naliczone w bardzo krótkim czasie...

Date of experience: October 3, 2021
South Carolina
2 reviews
0 helpful votes
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Fast response
October 4, 2021

Responded quickly and handled my issue just as fast. Thanks so much! Great job! I hate it when it takes months for things to be handled, and these guys are on point!

Date of experience: October 1, 2021
Brazil
1 review
0 helpful votes
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Resolvido rapidinho!
October 3, 2021

Resolveram muito rapido e sem stress!
Em menos de 10 minutos e com apenas uma foto resolveram meu problema.
Unico incoveniente é ter que mandar em inglês.

Date of experience: October 1, 2021
Georgia
1 review
0 helpful votes
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I'm really sorry!
September 30, 2021

You do not believe your users, and despite the fact that he says with reason and evidence that he made the offer, but you say that the advertiser must approve. Maybe the advertiser is a thief and he will not approve, then you help them to achieve their wishes!
I'm disappointed in you!
I was completing the offer that had four rewards: the first reward was to reach level 50, the second level was 100, the third level was 250 and the fourth level was 500. I am now level 257, I received the first and third rewards but did not give the second one. The supplier has not approved! Is it possible? Well, ask them why they do not approve, why should we lie when there is evidence and reason.
Really ridiculous, and more ridiculous ozone your support for them.

Date of experience: September 30, 2021
Texas
1 review
0 helpful votes
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So far rip off
September 29, 2021

Beware of this game 5x Gold Promotion that they use. On Saturday September 25th. War Robots was running a promotion for Gold within it's game system. Which is Gold needed to upgrade weapon, bots, pilots, etc… I purchase $135 product in exchange for 96k in Gold. I thought that was a awesome deal compared to what the actual war robots offer in the game. The product that I purchase was OIL of OLAY for my wife and other items came with it. The company that War Robots use to market this through their site is IRONSRC.COM, I sent several emails since Saturday. I never got a response on a ticket number 4x that I created one. The only response I received since Saturday was "someone will contact you" well today is Wednesday no one contacted me. I have a email confirmation that the product was shipped and payment was confirm. The product arrived but no gold credited to my War robots account. I sent several messages in War robots just to have them closed with no response. The company Ironsrc. I finally found a phone number and spoke with a gentleman yesterday and he tol me the sale is final and no refund. And it don't matter if I didn't get my gold thru war robots therefore I am calling this fraud and thief. I guess I have to post this on every platform available to get War Robots to respond and fix that problem. I was suppose to received my gold once confirmation of purchase was confirm. I sent the confirmation of purchase and that the item was shipped and still no Gold posted to my account. Now I spent extra money to make the upgrades that I was looking to do on Saturday. Very disappointed with being rip off.

Date of experience: September 29, 2021
Texas
1 review
0 helpful votes
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Missing Gems
September 29, 2021

Gems were rewarded in a timely and professional manner and were actually doubled. So 5 stars all the way! I was VERY impressed.

Date of experience: September 29, 2021
Georgia
1 review
0 helpful votes
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I love this game. Whenever I have an issue and contact support, they are quick to respond and resolve my issue. Thank you Support.

Date of experience: September 28, 2021
Washington
1 review
0 helpful votes
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Fantastic Customer Service
September 28, 2021

I had rewards that were not credited to my account. Within a few hours, this problem was remedied, the communication was immediate.

Date of experience: September 27, 2021
Canada
1 review
0 helpful votes
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Solved!
September 28, 2021

I was rather impressed on how quickly the problem was solved with lack of gems given for sharing the gaming wealth LOL. Golf clap to whoever took care of the issue and did it promptly much appreciated!

Date of experience: September 27, 2021
New York
1 review
0 helpful votes
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Splashthagoober on SC
September 26, 2021

Great game and great ethics and support systems they have. I have played this game for four years and it is always been a great game.

Date of experience: September 25, 2021
France
1 review
0 helpful votes
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Satisfied!
September 26, 2021

I had a problem with a non-atribuated reward. The situation was solved in a few hours. The way to contact customer support is also very easy. Thank you!

Date of experience: September 25, 2021
Oklahoma
1 review
0 helpful votes
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It's great
September 26, 2021

The only con Is the wait time and it can break from time to time, not in a bad way, it just doesn't finish

Date of experience: September 24, 2021
New York
1 review
0 helpful votes
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Following Through
September 24, 2021

For the past several months I'd have to say Ironsource to doing a great job fixing Award Wall issues.

I am currently having another issue and hope it is treated just as fairly and honestly.

Great Job.

Date of experience: September 23, 2021
RU
1 review
0 helpful votes
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Рассмотрено и решено, оперативно и положительно, Отношение открытое и честное, большое спасибо, что подошли к моей проблеме профессионально!

Date of experience: September 23, 2021
Michigan
1 review
0 helpful votes
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I had issue with not receiving the gold in my game, so I opened a ticket they approved within minutes. However you won't get the rewards so don't even bother. They just need reviews so here is mine

Date of experience: September 22, 2021
Malaysia
1 review
0 helpful votes
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[email protected]
September 22, 2021

Please gift token candy crush complete level 150. Thanks you sapport terbaik. App very good. I like i gift 5 star

Date of experience: September 22, 2021
Czechia
1 review
0 helpful votes
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Проблему решили в течении 1 часа. Призы получил сразу. Благодарю команду за быстроту решения вопроса.

Date of experience: September 22, 2021
GB
1 review
1 helpful vote
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Amazing
September 22, 2021

Ive cashed out so much already and this app just keeps giving.
I got my money within a day.
I would give it a 10star if i could

Date of experience: September 22, 2021
Czechia
1 review
0 helpful votes
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C-Ops
September 20, 2021

Its best game what i played. Its Fun playing the game with my friends. I love it. I recommend all users who plays FPS shooting games

Date of experience: September 20, 2021
TW
1 review
0 helpful votes
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值得稱讚!
September 20, 2021

您們好!剛剛收到完成Busy Bump3D 遊戲的綠寶石獎勵了。您們辦事效率很認真和快捷,也很持平地去了解玩家的疑問,感謝您們的細心跟進,繼續加强努力工作上的大、小問題。_祝您們身體健康、工作愉快!謝謝您們!

Date of experience: September 19, 2021