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ironSource has a rating of 3.7 stars from 528 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ironSource most frequently mention customer service, iron source and quick response. ironSource ranks 2nd among Mobile App Development sites.
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Miałam niedoliczone punkty za osiągnięty poziom... napisałam reklamację oraz wysłałam zrzut ekranu gry...
Punkty zostały naliczone w bardzo krótkim czasie...
Responded quickly and handled my issue just as fast. Thanks so much! Great job! I hate it when it takes months for things to be handled, and these guys are on point!
Resolveram muito rapido e sem stress!
Em menos de 10 minutos e com apenas uma foto resolveram meu problema.
Unico incoveniente é ter que mandar em inglês.
You do not believe your users, and despite the fact that he says with reason and evidence that he made the offer, but you say that the advertiser must approve. Maybe the advertiser is a thief and he will not approve, then you help them to achieve their wishes!
I'm disappointed in you!
I was completing the offer that had four rewards: the first reward was to reach level 50, the second level was 100, the third level was 250 and the fourth level was 500. I am now level 257, I received the first and third rewards but did not give the second one. The supplier has not approved! Is it possible? Well, ask them why they do not approve, why should we lie when there is evidence and reason.
Really ridiculous, and more ridiculous ozone your support for them.
Beware of this game 5x Gold Promotion that they use. On Saturday September 25th. War Robots was running a promotion for Gold within it's game system. Which is Gold needed to upgrade weapon, bots, pilots, etc… I purchase $135 product in exchange for 96k in Gold. I thought that was a awesome deal compared to what the actual war robots offer in the game. The product that I purchase was OIL of OLAY for my wife and other items came with it. The company that War Robots use to market this through their site is IRONSRC.COM, I sent several emails since Saturday. I never got a response on a ticket number 4x that I created one. The only response I received since Saturday was "someone will contact you" well today is Wednesday no one contacted me. I have a email confirmation that the product was shipped and payment was confirm. The product arrived but no gold credited to my War robots account. I sent several messages in War robots just to have them closed with no response. The company Ironsrc. I finally found a phone number and spoke with a gentleman yesterday and he tol me the sale is final and no refund. And it don't matter if I didn't get my gold thru war robots therefore I am calling this fraud and thief. I guess I have to post this on every platform available to get War Robots to respond and fix that problem. I was suppose to received my gold once confirmation of purchase was confirm. I sent the confirmation of purchase and that the item was shipped and still no Gold posted to my account. Now I spent extra money to make the upgrades that I was looking to do on Saturday. Very disappointed with being rip off.
Gems were rewarded in a timely and professional manner and were actually doubled. So 5 stars all the way! I was VERY impressed.
I love this game. Whenever I have an issue and contact support, they are quick to respond and resolve my issue. Thank you Support.
I had rewards that were not credited to my account. Within a few hours, this problem was remedied, the communication was immediate.
I was rather impressed on how quickly the problem was solved with lack of gems given for sharing the gaming wealth LOL. Golf clap to whoever took care of the issue and did it promptly much appreciated!
Great game and great ethics and support systems they have. I have played this game for four years and it is always been a great game.
I had a problem with a non-atribuated reward. The situation was solved in a few hours. The way to contact customer support is also very easy. Thank you!
The only con Is the wait time and it can break from time to time, not in a bad way, it just doesn't finish
For the past several months I'd have to say Ironsource to doing a great job fixing Award Wall issues.
I am currently having another issue and hope it is treated just as fairly and honestly.
Great Job.
Рассмотрено и решено, оперативно и положительно, Отношение открытое и честное, большое спасибо, что подошли к моей проблеме профессионально!
I had issue with not receiving the gold in my game, so I opened a ticket they approved within minutes. However you won't get the rewards so don't even bother. They just need reviews so here is mine
Please gift token candy crush complete level 150. Thanks you sapport terbaik. App very good. I like i gift 5 star
Проблему решили в течении 1 часа. Призы получил сразу. Благодарю команду за быстроту решения вопроса.
Answer: Only standarized answers from bots saying "NO"...

