ipsyReviews 804

I signed up for Ipsy thinking it would be like any other subscription service. You pay and you get your product. NO - They put you on a wait list with no end date. You can skip the wait list if you use every social media platform in the universe to say that you signed up with Ipsy. If you don't then you can go F*** yourself. Once I discovered their messed up business practice I decided to cancel. To get cancel you have to email their "care" team then wait another 2 DAYS. Garbage. Ipsy is garbage.

Don't be so rash to think that 10$ a month is going to get you top of the line products that will knock your socks off. I've subscribed to Ipsy now for 7 months and I love it, my mom loves it, and my best friend loves it. You still get your money's worth and I for one like the fact that I get a surprise event month. I don't always get Exactly what I want but that's okay I'll give it to someone who would and press on. I have not heard one negative review in person from anyone I have known to use this site. I think anyone who bashes this site for not getting what they want every time is delusional.

I ordered the bag about a month ago (mid-november) I e-mailed them about the waitlist and they took me off. They answered both times (within 24 hrs) I reached out to them about issues I had, and fixed them. I got two (TWO) full size products in my first bag, (lipstick, Pacifica, and Eyeliner from Be a Bombshell) plus a sample size mascara (I never can finish one so the small size is awesome) and then two sample size skincare things, which I don't need (I've been blessed with AMAZING skin) They ship the bags out in batches, so depending where one is, they will get it at different times of month.
UPDATE
It's now may 10th. Since the initial review, every bag I've gotten has been amazing. In my may bag, which I have not received yet, there Is nothing I do not like, and the value of each bag is insane!

They tie you in with all this bull $#*! about being "personalized," and "you get what you want," but they don't even look at the test you take and see what product you want or don't want. I specifically put that I don't want anything that has to do with lips (lipstick, gloss, liner, etc.) or eyeshadow BUT THATS ALL THEYVE SENT ME. WTH. I've been signed up for four months and I already have accumulated around 6 products just from that category. AND THEYRE USELESS TO ME! They show the other products that you could have received and they show insta pictures from some of the recipients of glam bags and the products that seemed more name brand and expensive never showed up in any of the instagrams. The glam bag is complete bull $#*!

I don't understand why people gave such negative reviews, what did you expect? Sure the products aren't full sized, and not all something I would buy, but that's the point! If you're looking for something specific to what you want with full sized samples of well known brands, then no, this is not for you. Just go to the store and buy your own stuff then. The products I got were nice and useful, not any brands that I'm familiar with, but still good. Definitely worth $10. Luckily my bag and products came on time and weren't damaged in any way. I gave 3 stars because it came on time with all 5 products in good shape, but the products weren't that great for me. They do change every month though so maybe next month I'll get some better ones.

Ipsy claims to "personalize" every bag please explain why I get the same things as people with completely different profiles then me, for example I received a blonde eyebrow pencil... I have dark brown hair. (this wasn't the only thing that was incorrect). As well as the horrible service. I had three glam bags get shipped too me almost a month late as well as a few broken products that I emailed them about several times with no replies... I finally cancelled my subscription there is so many other better options out there for monthly beauty bags this is too much trouble to bother with every month.

"They personalize your bags"
Then tell me why a girl who has a completely different profile have the same items I do.

"Only $10 a month"
Lol, not for Canadians!

"Skip the wait list!"
And then spend the next three weeks wondering if your bag will ever leave Harrisburg NC, sending multiple customer service requests, getting pretty much the same answer.

"Amazing brands"
That you can get at a dollar store, or online for cheap.

I am very very very disappointed with this. They use YouTubers to draw you in, when of course they would never use the products you get in YOUR bag because why would they want to use a 4 dollar lipstick or a tiny sampler of eye primer.
Stay away from this company!