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From the business

Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.


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iPostal1 Reviews Summary

iPostal1 has a rating of 4.6 stars from 3,572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

This company responds to reviews on average within 1 day

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35,730 reviews

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South Carolina
1 review
0 helpful votes
Follow Jasmin S.
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I have been using you guys for years and it just works great out for all of my business endeavors!

Date of experience: August 3, 2023
Massachusetts
1 review
0 helpful votes
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Easy to pickup
July 31, 2023

Easy to pickup. The owner seems to know everyone, and he is so personable
9

Date of experience: July 31, 2023
Georgia
1 review
0 helpful votes
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It was quick and easy to sign up for a virtual address.

Date of experience: July 26, 2023
New York
1 review
1 helpful vote
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HIDDEN COSTS
August 25, 2023

Paid $699 for a year.
Then discovered they still charge LOTS of ad hoc charges thereafter.

USE ANOTHER SERVICE

Date of experience: July 26, 2023
Larry B. iPostal1 Rep
over a year old

Hi Kermit,

Thanks for your review.

While most of our locations offer a yearly mailbox fee of $99, we do offer some Select and Prestige locations that start at a higher price point. Unfortunately, we are unable to identify your account from this review, however, based on the amount you mentioned in your review, we can guess that you chose a Prestige location, starting at $399 annually and the Gold plan, which includes 240 mail items per month.

Pricing for all ‘Optional Services’ is posted on the Pricing pages on our website. Our goal is total transparency. Our strategy is to charge the lowest monthly mailbox fee possible and then charge customers only for the optional services they choose, like forwarding, scanning mail content, or mail pickup.

We believe this is the fairest way to price, so people who don’t need optional services do not subsidize those who do.

Sincerely,
IPostal1

Maryland
1 review
0 helpful votes
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Great customer service!
July 19, 2023

Great customer service!
Very reliable location and communication

Date of experience: July 19, 2023
Georgia
1 review
0 helpful votes
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So far so good, I really love it
July 17, 2023

So far so good, I really love it. Great Customer service

Date of experience: July 17, 2023
KR
1 review
0 helpful votes
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Very convenience and useful service with reasonable price

Date of experience: July 14, 2023
GB
1 review
0 helpful votes
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Quick and easy to sign up
July 13, 2023

Quick and easy to sign up. Scan service works perfectly.

Date of experience: July 13, 2023
Florida
1 review
0 helpful votes
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The people at the physical address have been great

Date of experience: July 10, 2023
Florida
1 review
0 helpful votes
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Excelente servicio y atención estamos muy satisfechos

Date of experience: July 10, 2023
Louisiana
1 review
0 helpful votes
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Simple Set-Up and affordable
July 7, 2023

Simple Set-Up and affordable. Great options for virtual office function and an affordable choice.

Date of experience: July 7, 2023
Spain
1 review
0 helpful votes
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I do little use and I'm satisfied all is working right, as expected

Date of experience: July 5, 2023
Spain
1 review
0 helpful votes
Follow Zak O.
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When the post office scanned envelopes I saw the ENTIRE envelope. You service only focusses on the address. Please send a photo of the ENTIRE envelope

Date of experience: July 5, 2023
Larry B. iPostal1 Rep
over a year old

Hi Zak,

Thanks for your review. We are sorry about the quality of exterior scans of mail.

You should be receiving scans of the entire envelope. Our Customer Service team will follow up with you and contact your mail center to fix the issue.

Sincerely,
IPostal1

Florida
1 review
0 helpful votes
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It has been easy to use and work with the platform

Date of experience: June 28, 2023
New York
1 review
0 helpful votes
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Good service
June 27, 2023

Good service. I think it fits the needs for what I need.

Date of experience: June 27, 2023
California
1 review
0 helpful votes
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Clean environment and helpful owners! What more do you need?!

Date of experience: June 21, 2023
Illinois
1 review
0 helpful votes
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Great service love working very professional. Helps me get a lot of work done

Date of experience: June 13, 2023
New York
1 review
0 helpful votes
Follow Jermaiine T.
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Easy to start, safe and bringing my business to life

Date of experience: June 12, 2023
California
1 review
0 helpful votes
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Easy to navigate and create account. Fast response and willing to help with any questions or concerns.

Date of experience: June 10, 2023
New York
1 review
0 helpful votes
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Everything is good good good good good good good good

Date of experience: June 5, 2023