iPostal1Reviews 3,572

Do not sign up with this company if you want the services they claim to provide on their website. I already have a post office box. I signed up with them so I would have a "virtual business" as they claim they provide. Someone from over 80 miles away delivered a package that Ipostal REFUSED TO GIVE TO ME. I got an email from my client that the delivery person was told they would not accept it and were going to send it back! I then had to get in my car and drive over there and nicely asked for the package and Joe Cabral in Camarillo California refused to give it to me. He said he could not accept packages without postage. While I was waiting he then gives the package to the mail carrier and afterwards says "well its out of my hands now!" That's when I realized he had given it to the mail man. I followed the mail man who asked me to follow him to the post office where I had to pay $10.05 to get a package that should have been given to me from Ipostal1. I then call their complaint line and a very nice lady apologized and said that should NOT have happened. I should have been given my package and she agreed to transfer my account to a different location. Now this morning, I received an email that they have CANCELLED my account because of my behavior! I want nothing to do with this scam company. Save your money. Do not sign up for services that they will NOT PROVIDE. Fortunately, I was only with this company for a few months, but still have to go to the trouble now to change my address again! Oh - and BTW I have to jump through multiple hoops to get this review published but I am so fuming mad, I am willing to do it.

I am going to try shorten this as much as possible. I have been dealing with ipostal since August. Someone someone used my card and set services up on my card. They are aware that it wasn't me. I have been emailing them since August and all they can email and ask for the same things that I have sent them over and over again. It is now October and we aren't even close to getting a refund yet. They have charged me for 2 months. It is almost time for the 3rd month to be charged and I bet I get charged for a 3rd time. I am at my wits end and don't know what else to do. This is so frustrating. Who knows?!?

It was easy to enroll. Before enrolling, I imagined that there would be a long questionnaire for me to complete, but it was very simple.

Went to pick up returned packages was easy to do. Location was really close to my home and no wait

Makes the business more professional and great for branding.

Helpful contact at my mailbox site. Prompt response to online chat requests on functionality.

Very pleased! The staff will get in contact with you for certain situations.

Easy, fast and affordable. It did not take much to start an account and it was easy on my businesses

Easy to set up. So far the site has been simple and easy to use. I'm looking forward to discovering how i can use the additional features

Update, a rep named Connor contacted us and went above and beyond to assist and resolve. We now have our virtual mail box as intended. And could not be happier. I am updating this review to 5 stars. IPostal you have got yourselves a new promoter. As an expat I will share this positive experience with all expats within my community.

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On August 6th my spouse and I signed up for a virtual mail box which was prior to us moving out of the country. We arw from California and were not notified until days after sign up via an email almost a week after sign up that notary of form 1583 was required. We complied and completed the forms and got them notarized but they continued to return our mail to sender claiming it was crms policy until we were approved. They told us to call the branch we told them we had no way to make an international call. Spoke to 3 reps one named Jason and one named MaryAnn the other name unknown suggested that we cancel. Jason claimed I had cross outs on my form and this is the first I have heard that this is the case in over a week of waiting. Not sure if there is a glitch but he showed random xxxs on my form, where the hell did these come from? And my husband's oh they can't find his at all even though we have notary receipts. We were told to cancel or pay 25 bucks and get the form notarized again...we want a refund on our notary in the total amount of $50 and a refund on our signup fee.

I haven't had any issues and am pleased with the service.

Keep being told the address is a business not residential address as advertised. Cannot use this as a address to vote.

This makes life easier when we work all day and can't always be home to get the packages that need a adult signature

Easy and convenient to use
Website user-friendly
Have not used the app yet

Easy to set up and works, responsive customer experience

I haven't had any iproblems with this service so far. The staff at the store are friendly and helpful