iPostal1Reviews 3,572

No shortcuts by Support.
No rhetoric when I request and honest responses.
Immediate response timeframe.
Courteous interactions.
TY!

Very good, very responsive. They scan letters I receive on time. Thank you

**iPostal Negative Review: Price Gouging and Subpar Service**

I am deeply disappointed with the recent developments regarding iPostal, and I feel compelled to share my grievances. The company's decision to implement a 50% price increase is nothing short of price gouging, leaving customers like myself feeling exploited and undervalued.

First and foremost, the sudden and significant hike in prices reflects a blatant disregard for customer loyalty and satisfaction. Many of us have been long-time patrons of iPostal, relying on its services for our mailing needs. To suddenly burden us with such exorbitant costs without any warning or explanation is not only disrespectful but also financially burdensome.

Moreover, this price increase is particularly egregious considering the lackluster quality of service provided by iPostal. Far too often, I've encountered issues with delayed deliveries, misplaced packages, and unresponsive customer support. It's evident that the company's infrastructure and operational efficiency are sorely lacking, yet they have the audacity to demand more money from their already dissatisfied clientele.

Furthermore, the timing of this price hike couldn't be worse, especially considering the economic challenges many individuals are facing. Instead of demonstrating empathy and understanding during these trying times, iPostal has chosen to prioritize profit margins at the expense of its customers' well-being.

In addition to the pricing concerns, iPostal's overall service leaves much to be desired. Their online platform is outdated and cumbersome to navigate, making simple tasks such as tracking packages or updating account information needlessly complicated. The lack of transparency regarding fees and additional charges only adds to the frustration and confusion experienced by users.

Overall, my experience with iPostal has been overwhelmingly negative, and I would strongly advise potential customers to seek alternative mailing solutions. The combination of price gouging, subpar service, and lack of transparency makes iPostal a company not worth patronizing. Until they address these issues and prioritize the needs of their customers, I cannot in good conscience recommend their services to anyone.

Overall easy to understand and use. I felt that my packages and mail were safe and taken care of. I don't have any complaints.

Excellent service after the first visit I don't even have to say anything, I walk in and he gives me my mail and packages

It worked as expected. It has been reasonable cost wise.

Just getting started with your service. So far, so good.

I work from home but needed a business address to show online. It was easy to setup and easy to use!

It was great they had trouble finding 1 piece of mail but it was with the managers mail from staples. I'm sure they will sort out when they see my box #. They are very welcoming and will do there best to get it sorted out no complaints

I have only just begun using iPostal1 but so far everything is great!

Good service good service good service. Convenient

Good so far as I was told it would work have had no problems so far.

Experience O.K but one agent at mail pickup in Lake Park, FL should be more specific when he just asks, "What number". Did he mean PMB or ID number of mail piece?

Awesome and easy to use, all package are kindly handled

The payment plan and system have been troublesome. The billing is confusing. I've had nothing but trouble since the first month and I'm sure I'm being overcharged for things I though were covered.

Very good services and fully in line with my expectations.

Was notified that I had a package and was an easy pickup transition.

The staff is professional and knowledgeable No complaints