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iPostal1 Reviews Summary
iPostal1 has a rating of 4.6 stars from 3,572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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I am thoroughly impressed and satisfied with Ipostal's services. The customer-centric approach truly stands out, especially with the proactive notifications during power outages. Your services are both exceptional and commendable.
Ipostal1 is considerably convenient. Customer support is helpful.
Their service is great! I choose iPostal1 to receive my business correspondence.
Easy to pick up mail, good getting alerts when there is mail
Friendly, helpful, remembers my name on sight. Clean, good location.
So far so good, moving to the area.
I took your service on the advice of my CPA, but I am not satisfied with the process at all. I have advised my CPA not to refer any other client to you.
Always a wonderful gentleman helping me out. Kind and greets me everytime.
Works as described. Great mail box service. A bit pricy if you have a lot of packages like I do ($1 per package)
Hi Caroline,
Thanks for your review. We are glad that you are happy with our digital mailbox service.
At iPostal1, we offer the low monthly price of $9.99 at most locations and charge for other services on a pay-as-you-go basis, since many people do not use other services like pickup. Since it does take time and labor to process a pickup task, there is a nominal charge. All fees for the optional services provided are listed on the Pricing page on our website and details on pickup fees are available by each address listing.
Sincerely,
IPostal1
Best virtual address app ever. I would refer everyone and anode them to use
It's a convenient place to pick up mail they are fast and efficient and helpful
The registration process was straight-forward and user friendly. I also love the convenience of having an ipostal location where needed
I still have yet to get any of my mail for TSSP Housing Phase One and I'm being charged for a service that I'm not recieving my mail.
How does this get corrected?
Hi Alice,
Thanks for your review.
Regarding mail received at your center, it all depends on the actions you take. If you file a Temporary Change of Address at your local post office, then all your first-class mail from all senders will be forwarded to your iPostal1 address. Otherwise, only the senders you inform, whether business or personal, will know to send mail to your iPostal1 address.
One of our Customer Service representatives will follow up with you.
Sincerely,
IPostal1
Fue para llenar la forma y confirmar mis servicios de suscripcion y los beneficios para mi cuenta
I feel happy and safety with this company and all associated. Attention are 100 % professional, fast and safety. That's why I choose iPostal1.I loved
The last response I had sent was actually meant for American Furniture Warehouse, my apologies. I was working on a few that noght.
Overall my experience has been very positive. It was a little confusing when I was getting signed up and waiting for the approval process. I think that program could be a bit more user friendly. Since then the experience has been very easy. My one true complaint is that I postal were in more cities! As RV'ers we move around every 6 months. So this service is wonderful. We can change our address as we move. We need you in more cities!
Hi Michelle,
Thanks for your review. We are glad that you are happy with our digital mailbox service.
We apologize for any difficulty you experienced. We are always interested in how/where we can improve our communications to make things as clear as possible and welcome your input.
We have over 3,000 locations worldwide and are continually adding more. If you notice an area where we are lacking a location, please write to us at [email protected].
Sincerely,
IPostal1
Its going well.thank you. It works i like it. It has been a great help with our organization of mail
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ersin,
Thanks for your review. We are sorry about the issue you described.
We work closely with our mail center partners to ensure that our standards of service and quality are maintained. If a mail content scan was not done correctly, you are entitled to have it re-scanned without an argument.
According to our records, our Customer Service team reviewed the document that was requested to be re-scanned and saw that it was clear and easily readable. We apologize if there was a miscommunication. Our team did reach out to your mail center to have this item re-scanned. We do recommend reaching out directly to your location in this specific situation, as your location handles your mail and completes requested tasks.
Sincerely,
IPostal1