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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.


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iPostal1 Reviews Summary

iPostal1 has a rating of 4.6 stars from 3,572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

This company responds to reviews on average within 1 day

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35,730 reviews

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California
1 review
0 helpful votes
Follow Hannah W.
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They charged too much for both forwarding or pick up options.

Date of experience: March 18, 2024
Larry B. iPostal1 Rep
over a year old

Hi Hannah,

Thanks for your review.

Pricing for all ‘Optional Services’ is posted on the Pricing pages on our website. Our goal is total transparency. Our strategy is to charge the lowest monthly mailbox fee possible and then charge customers only for the optional services they choose, like shipping, scanning mail content or mail pickup. We believe this is the fairest way to price, so people who don’t need optional services do not subsidize the people that do.

If we find that a mail center is not adhering to posted pricing, then we do intervene to correct this situation. One of our Customer Service representatives will follow up with you so we can investigate your specific situation.

Sincerely,
IPostal1

California
1 review
0 helpful votes
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Mostly good
March 28, 2024

Mostly good. Wish you'd offer an option (for a fee of course) to hold mail longer, maybe up to 3 or 4 months.

Date of experience: March 18, 2024
Larry B. iPostal1 Rep
over a year old

Hi Tracy,

Thanks for your review. We appreciate your valuable feedback.

You always have the option of scanning the interior contents of your mail and saving them, instead of storing your physical mail.

Sincerely,
IPostal1

New York
1 review
0 helpful votes
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I know I haven't got all my mail to my virtual yet...
March 28, 2024
Updated review

I know I haven't got all my mail to my virtual yet because theirs alot of stuff I have not received..

Date of experience: March 18, 2024
Larry B. iPostal1 Rep
over a year old

Hi George,

Thanks for your review.

If you filed a Temporary Change of Address with your local post office, you may experience a delay in receiving your mail. If you are expecting mail to arrive at your mail center, we recommend reaching out to USPS (or another carrier) to inquire about the delayed pieces.

Sincerely,
IPostal1


All good I need it
December 5, 2023
Previous review

All good I need it

Date of experience: December 5, 2023
Tennessee
1 review
0 helpful votes
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Great service will recommend to friends thanks so much...

Date of experience: March 18, 2024
Texas
1 review
0 helpful votes
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Best virtual mail service I have ever used hands down!

Date of experience: March 18, 2024
Georgia
1 review
0 helpful votes
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It's serving its purpose
March 28, 2024
Updated review

It's serving its purpose. There is nothing special and nothing wrong.

Date of experience: March 18, 2024

You made it simpleand easy
December 7, 2023
Previous review

You made it simpleand easy

Date of experience: December 7, 2023
New York
1 review
0 helpful votes
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I really love the service
March 28, 2024

I really love the service. I even recommend to my friends.

Date of experience: March 18, 2024
Washington
1 review
0 helpful votes
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Performance is as expected and what I paid for. Nothing different required

Date of experience: March 18, 2024
Idaho
1 review
0 helpful votes
Follow Desiree W.
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So user friendly and very helpful service
March 28, 2024
Updated review

So user friendly and very helpful service. I really enjoy the ease of use, communication, and overall services. It's really great!

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Date of experience: March 18, 2024

Super quick, easy and well-priced for what you get
December 7, 2023
Previous review

Super quick, easy and well-priced for what you get. Looking forward to the service and ability to build my business.

Date of experience: December 7, 2023
Illinois
1 review
0 helpful votes
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Good customer service
March 28, 2024

Good customer service
Easy access to my mail and packages

Date of experience: March 18, 2024
Indiana
1 review
0 helpful votes
Follow Nakita Z.
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So far no complaints with my service. It's been ok so far

Date of experience: March 18, 2024
Georgia
1 review
0 helpful votes
Follow Jeannie C.
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It has been great
March 28, 2024

It has been great. I always get a smile when picking up my mail

Date of experience: March 18, 2024
California
1 review
0 helpful votes
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It's convenient being able to have all of my mail sent to my home address in one envelope. This saves me a lot of time from having to drive to check or pick up my mail.

Date of experience: March 18, 2024

Everything was easy to understand and navigate
November 30, 2023
Previous review

Everything was easy to understand and navigate.

Date of experience: November 30, 2023
Indiana
1 review
0 helpful votes
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It has been a great service and I am very pleased with the experience.

Date of experience: March 18, 2024
Mexico
1 review
0 helpful votes
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Very Easy to use on-line and like the feature of taking pictures of the package inbox.

Date of experience: March 18, 2024
California
1 review
0 helpful votes
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I'm satisfied with service and look forward to our future business

Date of experience: March 18, 2024
Pennsylvania
1 review
0 helpful votes
Follow Douglas G.
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So far so good don't want to say a lot here no problems

Date of experience: March 18, 2024
California
2 reviews
1 helpful vote
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Nothing to report
March 28, 2024

Nothing to report - everything is working as expected

Date of experience: March 18, 2024
New Mexico
1 review
0 helpful votes
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All is working great!
March 28, 2024

All is working great! Thank you for all your support!

Date of experience: March 18, 2024
Florida
1 review
0 helpful votes
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IPostal has been great for my small business needs. Signing up and reviewing all the plan information was easy. I was able to choose the best price for my budget after comparing with others. No issues and great service.

Date of experience: March 18, 2024