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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.
iPostal1 has a rating of 4.6 stars from 3,571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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Excellent service, quick professional and polite replies to questions and requests.
Good, as expected. They have provided the service i bought.
Their scanning is very poor. I received someone else's mail and was charged and charged again to scan my mail. I requested scan for another piece of mail, and the request sat for a week. I had to call the headquarters. I Finally got my mail scanned, but it was only one side of a two-sided letter. They should change their name to I postal ZERO.
Works great! Does actually what I need. Recommended to use!
It's fine so far…… we are new and haven't received any mail yet. Survey is a little too soon.
My experience has been easy so far. I've encountered no issues at all, and I'm receiving my correspondence in a timely and efficient manner.
Got 1 mail so far, and they were not able to locate my mail when I came to pick up. That evening I saw my mail disappear and shows that it is picked up! So no idea what to do now about that mail since I don't have proof that there's a mail for me.
Hi Rhys,
Thanks for your review. We are sorry to hear about the issue you experienced.
One of our Customer Service representatives will investigate your specific situation and contact you.
Sincerely,
IPostal1
It's fantastic! Super fast, easy and effective! There's an app to track your mail and request pick up
You were helpful and supportive on the very first day. Thank you for all of your help.
So far my experience has been wonderful! I shall continue to enjoy such wonderful service.
The experience pleasant. I didn't have any issues with open a virtual PO Box
No issues as yet great service! I have nothing else to report on
Thank you, easy to use, affordable, safe, good location, great staff
I postal made it so easy to start my business. They also make it easy to manage my business mail. Their the best for making my business overhead small.
So far, so Good. Thank You. The enrollment staff was prompt, professional, and knowledgeable. Everyone i spoke with patiently reviewed the process and answered all my questions courteously. That made the choice to work with you and the process quite easy.
I appreciate how they communicated with me and the services they're providing.
A fantastic postal service at a quarter of the price of a standard post office box. I'm loving it!
Excellent service and easy, intuitive platform. Thanks, iPostal1!
No issues, when I had questions I got responses fast. Which I am not used to but was very appreciative of.
So far so good! Service has been working as expected. No issues as of yet.
Answer: Hi Elayne, Thanks for your question. You can find Office Buildings and Coworking Spaces under the locations tab on our website. We're happy to be able to say that we've had thousands and thousands of customers that have been able to successfully use our addresses for DMV, business, banking purposes and more. Throughout the years that we have offered our digital mailbox services, we've found that each institution/state has their own software and guidelines that are followed to verify the addresses. We highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. We understand that there is a possibility that not all of our addresses may work for all purposes, and because of this we do provide you with a 30-day grace period. You're welcome to try us out - and if you end up closing the account within 30 days of signup because you couldn't use the address, you can reach out to us to request a full refund of your subscription payment. Sincerely, IPostal1
Answer: Hi Maxine, Thanks for your question. Our Virtual Office phone line allows you to receive calls and voice mail messages, so you don't have to use your private phone for business. However, some of our Office Building locations do provide live-answering services. This is something that you will need to pay them for directly, separate from your iPostal1 subscription. You can find more information about our Virtual Office plans and how the phone lines work on the FAQ pages on our website. Sincerely, IPostal1
Answer: Hi Jena, Thanks for your question. You are able to receive and pick up packages at any of our locations. Please be sure to check out pricing for all our services, like pickups and storage, on the Pricing page and by the address listing of each address on our website. Sincerely, IPostal1
Answer: Hi Roger, Thanks for your question. All mail and most packages qualify for 30 days of free storage. Our storage policy and pricing can be found on the Pricing page on our website. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at [email protected] and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at [email protected] and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Michael, Many entrepreneurs starting a business use a real street address from iPostal1 to establish their businesses. Sincerely, IPostal1
Answer: Hi Danielle, Thanks for reaching out. You can pick any location for your mailbox, regardless of where you live. Please make sure that the address on your ID matches the home address you put on your Form 1583. If you have any questions about your filling out the Form 1583, please write to us at [email protected] or contact us via chat. Sincerely, IPostal1
Answer: If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at [email protected] about next steps.
Answer: Given your specific needs, it pays to do a little homework before deciding which state or city will work best for you. Thousands of customers have used our service to register their business or for their DMV needs. However, in Oregon, Missouri, Washington State, and California, we suggest that you check with government agencies to determine what you can or cannot do with your virtual address. For banking, some banks or credit card companies may not accept transferring your address to your iPostal1 address, so best to check with them ahead of time.


Hi Mike,
Thanks for your review. We are sorry about the issues you described.
We take customer privacy very seriously and our goal is to ensure that our customers have a positive experience and get the most out of our service. Of course, you should not receive someone else's mail. We will follow up with your mail center to make sure that our standards of service and quality are maintained.
Regarding the delay in completing the task, our records show that this was due to a failed payment. Please note that tasks cannot be completed if the payment method needs to be updated.
Sincerely,
IPostal1