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iPostal1 Reviews Summary

iPostal1 has a rating of 4.6 stars from 3,571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

This company responds to reviews on average within 1 day

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35,730 reviews

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Colorado
1 review
0 helpful votes
Follow John N.
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Excellent service, quick professional and polite replies to questions and requests.

Date of experience: September 19, 2024
Spain
1 review
0 helpful votes
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Good, as expected
September 29, 2024

Good, as expected. They have provided the service i bought.

Date of experience: September 18, 2024
Florida
1 review
0 helpful votes
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Poor Service
September 28, 2024

Their scanning is very poor. I received someone else's mail and was charged and charged again to scan my mail. I requested scan for another piece of mail, and the request sat for a week. I had to call the headquarters. I Finally got my mail scanned, but it was only one side of a two-sided letter. They should change their name to I postal ZERO.

Date of experience: September 18, 2024
Larry B. iPostal1 Rep
over a year old

Hi Mike,

Thanks for your review. We are sorry about the issues you described.

We take customer privacy very seriously and our goal is to ensure that our customers have a positive experience and get the most out of our service. Of course, you should not receive someone else's mail. We will follow up with your mail center to make sure that our standards of service and quality are maintained.

Regarding the delay in completing the task, our records show that this was due to a failed payment. Please note that tasks cannot be completed if the payment method needs to be updated.

Sincerely,
IPostal1

Alabama
1 review
0 helpful votes
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Works great!
September 27, 2024

Works great! Does actually what I need. Recommended to use!

Date of experience: September 17, 2024
Illinois
1 review
0 helpful votes
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It's fine so far…… we are new and haven't received any mail yet. Survey is a little too soon.

Date of experience: September 15, 2024
Arizona
1 review
0 helpful votes
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My experience has been easy so far
September 25, 2024

My experience has been easy so far. I've encountered no issues at all, and I'm receiving my correspondence in a timely and efficient manner.

Date of experience: September 14, 2024
California
1 review
1 helpful vote
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Got 1 mail so far, and they were not able to locate my mail when I came to pick up. That evening I saw my mail disappear and shows that it is picked up! So no idea what to do now about that mail since I don't have proof that there's a mail for me.

Date of experience: September 14, 2024
Larry B. iPostal1 Rep
over a year old

Hi Rhys,

Thanks for your review. We are sorry to hear about the issue you experienced.

One of our Customer Service representatives will investigate your specific situation and contact you.

Sincerely,
IPostal1

Pennsylvania
1 review
0 helpful votes
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It's fantastic!
September 24, 2024

It's fantastic! Super fast, easy and effective! There's an app to track your mail and request pick up

Date of experience: September 14, 2024
Georgia
1 review
0 helpful votes
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You were helpful and supportive on the very first day. Thank you for all of your help.

Date of experience: September 7, 2024
Florida
1 review
0 helpful votes
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So far my experience has been wonderful!
September 18, 2024

So far my experience has been wonderful! I shall continue to enjoy such wonderful service.

Date of experience: September 7, 2024
Georgia
1 review
0 helpful votes
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The experience pleasant
September 17, 2024

The experience pleasant. I didn't have any issues with open a virtual PO Box

Date of experience: September 7, 2024
Florida
1 review
0 helpful votes
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No issues as yet great service!
September 14, 2024

No issues as yet great service! I have nothing else to report on

Date of experience: September 4, 2024
Ohio
1 review
0 helpful votes
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Thank you, easy to use, affordable, safe, good location, great staff

Date of experience: September 3, 2024
Illinois
1 review
0 helpful votes
Follow Matthew S.
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I postal made it so easy to start my business. They also make it easy to manage my business mail. Their the best for making my business overhead small.

Date of experience: August 30, 2024
Indiana
1 review
0 helpful votes
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So far, so Good
September 7, 2024

So far, so Good. Thank You. The enrollment staff was prompt, professional, and knowledgeable. Everyone i spoke with patiently reviewed the process and answered all my questions courteously. That made the choice to work with you and the process quite easy.

Date of experience: August 28, 2024
Wisconsin
1 review
1 helpful vote
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I appreciate how they communicated with me and the services they're providing.

Date of experience: August 24, 2024
Nevada
1 review
0 helpful votes
Follow Sean G.
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A fantastic postal service at a quarter of the price of a standard post office box. I'm loving it!

Date of experience: August 22, 2024
Texas
1 review
0 helpful votes
Follow Lynn C.
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Excellent service and easy, intuitive platform. Thanks, iPostal1!

Date of experience: August 22, 2024
Texas
1 review
0 helpful votes
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No issues, when I had questions I got responses fast. Which I am not used to but was very appreciative of.

Date of experience: August 21, 2024
Louisiana
1 review
0 helpful votes
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So far so good!
August 31, 2024

So far so good! Service has been working as expected. No issues as of yet.

Date of experience: August 21, 2024