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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.


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iPostal1 Reviews Summary

iPostal1 has a rating of 4.6 stars from 3,567 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

This company responds to reviews on average within 1 day

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35,730 reviews

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Pennsylvania
0 reviews
0 helpful votes
Follow Joseph S.
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Experience with iPostal 1 has been good. Once I did get through to a person, they helped me right away and I was satisfied.

Date of experience: October 6, 2024
Florida
1 review
0 helpful votes
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I love ipostal1
October 10, 2024

I love ipostal1. I would recommend to a friend. I have not had any issues yet.

Date of experience: September 30, 2024
Arizona
1 review
0 helpful votes
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Simple and easy to get setup and get running. Easy interface, fast and reliable.

Date of experience: September 26, 2024
Illinois
1 review
0 helpful votes
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They responded quickly to my request to scan a letter. I was able to see the letter within a couple hours!

Date of experience: September 24, 2024
California
1 review
0 helpful votes
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Minor issues but awesome app i would recommend it to other people

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Date of experience: September 24, 2024
Florida
1 review
0 helpful votes
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No problems, no issues so far Agent are very patient and helpful.

Date of experience: September 23, 2024
Georgia
1 review
1 helpful vote
Follow Siddiya W.
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It has been one of the most horrible experience ever. It really shouldn't take much to open an online postal box. But due to lack of quality customer service, it has been a delay in getting an ipostal account active. I definitely wouldn't refer any of my friends and family members.

Date of experience: September 23, 2024
Larry B. iPostal1 Rep
over a year old

Hi Siddiya,

Thanks for your review. We are sorry about the issues you described.

The USPS requires the Form 1583 be completed, notarized, and filed with proper IDs. This is required in order for the mail center to accept mail on your behalf. If forms are submitted, they are reviewed and approved if in order. If you did file forms, they should have been approved so your mail could be received, or you should have been notified about what is missing or incorrect.

According to our records, our team did contact you about incorrect information and an ID. We apologize for any miscommunication regarding your form in the process.

Sincerely,
IPostal1

Texas
1 review
0 helpful votes
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I have not started receiving any mail yet, but I am pleased with the set up

Date of experience: September 23, 2024
Texas
1 review
1 helpful vote
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The form to verify was hard due to my experience with the notary, which was not good

Date of experience: September 23, 2024
Larry B. iPostal1 Rep
over a year old

Hi Timotheus,

Thanks for your review. We are sorry about your experience with the third-party online notary service.

Notarization is required by the USPS to verify the identity of anyone who opens a mailbox, digital or otherwise.

If you need any further assistance, please contact our Customer Service and we would be happy to help you. The best and fastest way to reach us is by using the live chat.

Sincerely,
IPostal1

North Carolina
1 review
0 helpful votes
Follow Judith T.
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Every thing was great!
October 3, 2024

Every thing was great! It was my first time using them. CS walked me through the process, explaining everything for better understanding. The location explain the process of receiving my mail. I love it!

Date of experience: September 23, 2024
Maryland
1 review
0 helpful votes
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I have just really started using the services. They have been great so far.

Date of experience: September 23, 2024
New York
1 review
0 helpful votes
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I am not writing an essay
October 3, 2024

I am not writing an essay. My experience was good; I have no complaints at this time, other than the need to have a minimum of 50 words before I can satisfy this survey.

Date of experience: September 23, 2024
Belgium
1 review
0 helpful votes
Follow Emine J.
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I am at the begining of the my business starting process. For now, everyhing is okey. Also the agents of ipostal are very helpful.

Date of experience: September 23, 2024
North Carolina
1 review
0 helpful votes
Follow Christopher Q.
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It keeps telling me I need to go through the notary and then submit my papers but I have done that already other then that is is great

Date of experience: September 23, 2024
Larry B. iPostal1 Rep
over a year old

Hi Christopher,

Thanks for your review.

One of our Customer Service representatives will contact you to assist you.

Sincerely,
IPostal1

Arizona
1 review
0 helpful votes
Follow Patrick R.
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I did have an issue with a typo initially, but so far so good. The team is fairly quick to reach out.

Date of experience: September 21, 2024
New Jersey
1 review
0 helpful votes
Follow Chibuzor U.
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Excellent services because I receive emails letting me know I have mail in my box that needs to be picked up.

Date of experience: September 21, 2024
Ireland
1 review
0 helpful votes
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So far so good
September 30, 2024

So far so good. I haven't had an issue with the app so far. Good

Date of experience: September 20, 2024
Arizona
1 review
0 helpful votes
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Leslie is the best iPostal franchisee
September 30, 2024

Leslie is the best iPostal franchisee. She is fast, efficient, and knowledgeable. I am enjoying my experience and look forward to learning more about Arizona.

Date of experience: September 19, 2024
Colorado
1 review
0 helpful votes
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Excellent service, quick professional and polite replies to questions and requests.

Date of experience: September 19, 2024
Spain
1 review
0 helpful votes
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Good, as expected
September 29, 2024

Good, as expected. They have provided the service i bought.

Date of experience: September 18, 2024