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iPostal1 Reviews Summary
iPostal1 has a rating of 4.6 stars from 3,567 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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The employee / manager is snobby, and cold. Visited this establishment 2x both times I felt unwelcome. Like my business was a burden. Will not be renewing when the time is up.
The iPostal app is great. It allows me to see what mail is there waiting for me and the experience walking into Sumner postal every time is stellar, You don't expect to be impressed walking into a store that specializes in mailboxes and delivery but I love walking in there. I don't go in very often but after the second time in the guy behind the counter remembered my name, and whenever I go in regardless of who is there it's a great experience.
It is meeting my needs while I am traveling for an extended period of time.
I been with this for now for three months and do not have any alerts for mail
Hi Mahndesha,
Thanks for your review.
The USPS requires the Form 1583 be completed, notarized, and filed with proper IDs. This is required in order for the mail center to accept mail on your behalf.
According to our records, you have not yet submitted these documents, meaning that any mail sent to your mail center for you was returned to sender. This is why you have not received any notifications for new mail.
We see that you have been in contact with Customer Service. We will be reaching back out to fully assist you with submitting your required documents.
Sincerely,
IPostal1
Only one trial letter so farand scanning was perfect. Much better that my years at Mailit4U in Bath Maine.
It has been great and have recommended to others for their business.
Great service! Easy to use and very helpful! Customer service has been wonderful and the entire setup process was easy.
So far… so good! I have no negative feedback!
Everything running pretty smoothly…
Good web layout good service.good mail pictures and alerts
Good experience with getting setup for business mailing address since my business is in my home.
Pretty simple and easy to navigate through with simple directions
All is well, customer service was great. Received what I needed
IPostal1 is a fantastic platform that facilitates all mail handling system. I highly recommend iPostal1 to everone.
My experience has been average
My experience has been average
Hi Kelli,
Thanks for your review.
Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
Our Customer Service team will reach out to you to see how we can better your experience.
Sincerely,
IPostal1
Es excelente seguro, cómodo rápido y esta cerca de mi trabajo y casa
All the tools to complete the setup were included right in the tool. I've received mail and asked for a scan and it works very well!
A little more information was needed than expected, however it was worth it.
Just started using it and it was an easy set up. I use it for my husband's business also.
We still haven't received anything to rate them.
When we receive documents we will be able to better describe the experience.
Hi Fernando,
Thanks for your review.
Now that your mailbox is approved, how you receive that mail depends on the actions you take. If you file a Temporary Change of Address at your local post office, then all your first-class mail from all senders will be forwarded to your iPostal1 address. Otherwise, only the senders you inform, whether business or personal, will know to send mail to your iPostal1 address.
Please contact Customer Service for further assistance. For fastest service, please use the live chat Monday-Friday 9am-8pm ET. We are also available by phone, email or ticket.
Sincerely,
IPostal1
Its been great both the office and customer service were very satisfactory and kind.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Thomas,
Thanks for your review.
We are sorry for your experience with your mail center.
Our goal is to provide you with a seamless and comfortable solution for handling your mail. We work closely with our mail center partners, and we expect that they provide excellent customer service. We will work with your mail center to ensure that this expectation is being met.
We have thousands of satisfied customers using our services. You always have the option to move your digital mailbox to another iPostal1 address. We can make this process quick and easy.
Our Customer Service team will reach out to you to follow up.
Sincerely,
IPostal1