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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.


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iPostal1 Reviews Summary

iPostal1 has a rating of 4.6 stars from 3,572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

This company responds to reviews on average within 1 day

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35,730 reviews

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Philippines
1 review
0 helpful votes
Follow Neal H.
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The initial confirmation screen failed after my mailbox form was completed.

Date of experience: November 20, 2024
Max Z. iPostal1 Rep
over a year old

Hi Neal,

Thanks for your review.

We are sorry for the issue you described.

We see that your USPS 1583 form was submitted and approved on the same day that your account was opened.

Our records indicate that you have been in contact with Customer Service, and they reached back out to fully assist you.

Sincerely,
IPostal1

Oregon
1 review
0 helpful votes
Follow Theodore I.
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Excellent,everything went as advertised.I had a USPS box in Eugene for almost 50 years.The cost went up every year and the service went down.I finally decided to make the change.

Date of experience: November 20, 2024
Illinois
1 review
0 helpful votes
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It's been a wonderful experience thus far. The operation is friendly and kind and very helpful.

Date of experience: November 20, 2024
California
1 review
0 helpful votes
Follow Nadiia P.
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I just started so still exploring the tool and will have better feedback in a couple of months

Date of experience: November 18, 2024
Michigan
1 review
0 helpful votes
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Both the notification of a letter or package on the app and email, and the convenience to pick up my mail, is excellent!

Date of experience: November 18, 2024
Illinois
1 review
0 helpful votes
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I postal is operating as expected...
November 28, 2024

I postal is operating as expected... I would recommend!

Date of experience: November 17, 2024
Massachusetts
1 review
0 helpful votes
Follow Lee N.
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I had been receiving someone else's mail but they fixed the problem.

Date of experience: November 16, 2024
District of Columbia
1 review
0 helpful votes
Follow Mike L.
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Very impressive operation starting with the sign-up and becoming a customer. I was able to do everything on-line, one-time upfront, including the notary meeting. I've made my first mail pick-up and all is going well. Thanks!

Date of experience: November 15, 2024
Canada
1 review
0 helpful votes
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Customer service was clear and resolved my need. I was unable to figure out how to get a package filled with letters opened up for my review of each letter. David@ customer service explained, and progress is being made. So far so good although it appears that I may need more than 6 images due to large amount of mail in the one package.

Date of experience: November 15, 2024
Max Z. iPostal1 Rep
over a year old

Hi Steve,

Thanks for your great review.

Our team works hard to provide excellent Customer Service, so we appreciate your feedback very much.

Please be sure to take advantage of our scan/shred bundles to save money on plentiful scans.

Sincerely,
IPostal1

Louisiana
1 review
0 helpful votes
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At the present tim, i am satisfied with the service your company is providing

Date of experience: November 13, 2024
California
1 review
0 helpful votes
Follow Heyuan H.
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The response time is impressively quick, and the communication process is highly efficient. Messages are handled promptly, ensuring smooth and effective exchanges throughout. This level of responsiveness and clarity makes the entire interaction seamless and productive.

Date of experience: November 12, 2024
Texas
1 review
0 helpful votes
Follow Barry O.
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IPostal1 is absolutely the best service to create a physical business address.

Date of experience: November 12, 2024
Florida
1 review
0 helpful votes
Follow Paul D.
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I have just signed up to use the service in the past few months and so I have a new customer so I have not had a chance to use the service yet since my mailbox was just approved a few days ago. I hope to start using it soon.

Date of experience: November 12, 2024
Larry B. iPostal1 Rep
over a year old

Hi Paul,

Thanks for your review. We are sorry for any inconvenience you experienced with our Customer Service.

We have a dedicated expert team that works to review and approve your documents. This is why you were directed to speak with a specific department.

Sincerely,
IPostal1

New York
1 review
0 helpful votes
Follow Josue X.
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I want to cancel the membership but when I called there was no answers.

Date of experience: November 12, 2024
Larry B. iPostal1 Rep
over a year old

Hi Josue,

Thanks for your review. We are sorry for the trouble getting through to our Customer Service team.

Our representatives are available Monday- Friday 9am-8pm ET. The best and fastest way to reach us is by using the live chat.

You can cancel yourself using the app or the online mail manager. A member of our team will contact you to assist you.

Sincerely,
IPostal1

Georgia
1 review
0 helpful votes
Follow Marquita H.
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Best experience so far
November 22, 2024

Best experience so far. No issues at all. Easy and convenient to use.

Date of experience: November 12, 2024
Pennsylvania
1 review
0 helpful votes
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Mailbox moved because Staples closed down. They addressed properly and fixed my experience.

Date of experience: November 12, 2024
Arizona
1 review
0 helpful votes
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I didn't have an "experience" per se
November 21, 2024

I didn't have an "experience" per se. I just needed to send in an updated insurance card.

Date of experience: November 11, 2024
California
1 review
0 helpful votes
Follow Marco S.
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The packaged was shown in my inbox almost immediately after it was received at the mailbox. Forwarding was requested on the system and customer service gave me a courtesy call to confirm I had selected the right shipping priority. Everything went smoothly!

Date of experience: November 9, 2024
Illinois
1 review
0 helpful votes
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Contacted cust svc had a couple of issues they responded immediately. They changed corrected what needed to be done and sent Email confirmations.

Date of experience: November 7, 2024
Indiana
1 review
0 helpful votes
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Great service very accommodating as well as excellent Professionalism. Very Grateful, Thanks!

Date of experience: November 7, 2024