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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.
iPostal1 has a rating of 4.6 stars from 3,572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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The initial confirmation screen failed after my mailbox form was completed.
Excellent,everything went as advertised.I had a USPS box in Eugene for almost 50 years.The cost went up every year and the service went down.I finally decided to make the change.
It's been a wonderful experience thus far. The operation is friendly and kind and very helpful.
I just started so still exploring the tool and will have better feedback in a couple of months
Both the notification of a letter or package on the app and email, and the convenience to pick up my mail, is excellent!
I postal is operating as expected... I would recommend!
I had been receiving someone else's mail but they fixed the problem.
Very impressive operation starting with the sign-up and becoming a customer. I was able to do everything on-line, one-time upfront, including the notary meeting. I've made my first mail pick-up and all is going well. Thanks!
Customer service was clear and resolved my need. I was unable to figure out how to get a package filled with letters opened up for my review of each letter. David@ customer service explained, and progress is being made. So far so good although it appears that I may need more than 6 images due to large amount of mail in the one package.
Hi Steve,
Thanks for your great review.
Our team works hard to provide excellent Customer Service, so we appreciate your feedback very much.
Please be sure to take advantage of our scan/shred bundles to save money on plentiful scans.
Sincerely,
IPostal1
At the present tim, i am satisfied with the service your company is providing
The response time is impressively quick, and the communication process is highly efficient. Messages are handled promptly, ensuring smooth and effective exchanges throughout. This level of responsiveness and clarity makes the entire interaction seamless and productive.
IPostal1 is absolutely the best service to create a physical business address.
I have just signed up to use the service in the past few months and so I have a new customer so I have not had a chance to use the service yet since my mailbox was just approved a few days ago. I hope to start using it soon.
Hi Paul,
Thanks for your review. We are sorry for any inconvenience you experienced with our Customer Service.
We have a dedicated expert team that works to review and approve your documents. This is why you were directed to speak with a specific department.
Sincerely,
IPostal1
I want to cancel the membership but when I called there was no answers.
Hi Josue,
Thanks for your review. We are sorry for the trouble getting through to our Customer Service team.
Our representatives are available Monday- Friday 9am-8pm ET. The best and fastest way to reach us is by using the live chat.
You can cancel yourself using the app or the online mail manager. A member of our team will contact you to assist you.
Sincerely,
IPostal1
Best experience so far. No issues at all. Easy and convenient to use.
Mailbox moved because Staples closed down. They addressed properly and fixed my experience.
I didn't have an "experience" per se. I just needed to send in an updated insurance card.
The packaged was shown in my inbox almost immediately after it was received at the mailbox. Forwarding was requested on the system and customer service gave me a courtesy call to confirm I had selected the right shipping priority. Everything went smoothly!
Contacted cust svc had a couple of issues they responded immediately. They changed corrected what needed to be done and sent Email confirmations.
Great service very accommodating as well as excellent Professionalism. Very Grateful, Thanks!
Answer: Hi Elayne, Thanks for your question. You can find Office Buildings and Coworking Spaces under the locations tab on our website. We're happy to be able to say that we've had thousands and thousands of customers that have been able to successfully use our addresses for DMV, business, banking purposes and more. Throughout the years that we have offered our digital mailbox services, we've found that each institution/state has their own software and guidelines that are followed to verify the addresses. We highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. We understand that there is a possibility that not all of our addresses may work for all purposes, and because of this we do provide you with a 30-day grace period. You're welcome to try us out - and if you end up closing the account within 30 days of signup because you couldn't use the address, you can reach out to us to request a full refund of your subscription payment. Sincerely, IPostal1
Answer: Hi Maxine, Thanks for your question. Our Virtual Office phone line allows you to receive calls and voice mail messages, so you don't have to use your private phone for business. However, some of our Office Building locations do provide live-answering services. This is something that you will need to pay them for directly, separate from your iPostal1 subscription. You can find more information about our Virtual Office plans and how the phone lines work on the FAQ pages on our website. Sincerely, IPostal1
Answer: Hi Jena, Thanks for your question. You are able to receive and pick up packages at any of our locations. Please be sure to check out pricing for all our services, like pickups and storage, on the Pricing page and by the address listing of each address on our website. Sincerely, IPostal1
Answer: Hi Roger, Thanks for your question. All mail and most packages qualify for 30 days of free storage. Our storage policy and pricing can be found on the Pricing page on our website. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at [email protected] and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at [email protected] and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Michael, Many entrepreneurs starting a business use a real street address from iPostal1 to establish their businesses. Sincerely, IPostal1
Answer: Hi Danielle, Thanks for reaching out. You can pick any location for your mailbox, regardless of where you live. Please make sure that the address on your ID matches the home address you put on your Form 1583. If you have any questions about your filling out the Form 1583, please write to us at [email protected] or contact us via chat. Sincerely, IPostal1
Answer: If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at [email protected] about next steps.
Answer: Given your specific needs, it pays to do a little homework before deciding which state or city will work best for you. Thousands of customers have used our service to register their business or for their DMV needs. However, in Oregon, Missouri, Washington State, and California, we suggest that you check with government agencies to determine what you can or cannot do with your virtual address. For banking, some banks or credit card companies may not accept transferring your address to your iPostal1 address, so best to check with them ahead of time.


Hi Neal,
Thanks for your review.
We are sorry for the issue you described.
We see that your USPS 1583 form was submitted and approved on the same day that your account was opened.
Our records indicate that you have been in contact with Customer Service, and they reached back out to fully assist you.
Sincerely,
IPostal1