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iPostal1 Reviews Summary
iPostal1 has a rating of 4.6 stars from 3,571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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This company sucks and at the end of this subscription I'll be going elsewhere. The concept is perfect for what I was looking for, however they have been unable to deliver. Started out with a problem receiving proper emails, they had me try a different email, still same thing, emails never delivered. They supposedly worked on the problem for a year before they admitted they had a "system" wide issue. Two years still no resolution. Now they decided to update their term and send out 20 page doc that everyone must agree to so can continue using the mailbox. Basically holding my mail hostage even though I'm paid through November this year. Also no refund. Who else besides me is ready to sue? Class Action in the making. Just so happens the new term specifically state you agree to no class Action law suits. Interesting to say the least.
So far it is great. I appreciate the ease and simplicity of the service. It is very convenient.
No problems at all getting started was pretty easy sales rep walked me through all the steps even a lay person could do it.
My first time going to pick-up my mail was wonderful! The ladies working the counter were so sweet and attentive and were very kind to my daughters which was an extra bonus.
My experience has been great, really good feeling with this
After paying for the notarization, I found out that the form was wrong after asking if it was correct and the CSR said it was ok. Now I have to do it all over again
Hi Uchechukwu,
Thanks for your review. We are sorry for any difficulty you are experiencing with your form.
The USPS requires the Form 1583 be completed, notarized, and filed with proper IDs. This is required in order for the mail center to accept mail on your behalf. If forms are submitted, they are reviewed and approved if in order. If you did file forms, they should have been approved so your mail could be received, or you should have been notified about what is missing or incorrect.
We do not see any recent communication with our team regarding this specific issue. One of our Customer Service representatives will contact you to assist you.
Sincerely,
IPostal1
Nothing bad to report just now getting the service going. Will be sending all mail there soon for the business
Awesome customer service and great communication when resolving my mailbox issues.
Its very reliable and trust i dont have any issues and the employees very kind
No Issues at all. Excellent service. Will continue with service forever.
My experience with Ipostal1 has been so far fair & easy to work.
I have not officially used it yet in the process of transferring my mail and using it for my trust
So far it's ok I guess. I only had it for a month I'm expecting that I Postal has the potential to exceed my expectations in the near future.
Very easy to receive my package. The employees at the stop were proficient and professional.
Easy to set up and I hope this helps future customers to make better decisions.
Had a very good experience. Requesting a pickup was simple and staff was very nice and helpful
I'm just getting started but I love the curtesy of your company and the way you keep me informed
I haven't really used the service yet to it's full capability, but I do plan to. It's actually a great service so far, but I can only truly give a 3-Star review because I've only just set up the company! They have lot's of options for location and it's a pretty easy setup process, so do consider iPostal1 for your virtual mailbox! Thanks guys!
Great Service and very intuitve guidelines to create account and recieve documents in order to start any business.
Ipostal1 is operated good and as I expected! Thank you so much!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mike,
Thanks for your review. We are sorry about the issues you described.
While we did have a temporary issue with email notifications, this has not been recurring situation for many customers. Our records show that our tech team looked into this, and many test emails were sent. We are sorry to hear that this went unresolved.
We did update our Terms of Service back in May. It is important that you read, and accept if you would like to continue using your digital mailbox, the new terms. Other functions of your mailbox are not available until the new terms are agreed upon. If you have any questions regarding the Terms of Service, our Customer Service team would be happy to assist you.
Sincerely,
IPostal1