Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of iPostal1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.


+34
See all photos
How would you rate iPostal1?
grey stargrey stargrey stargrey stargrey star

iPostal1 Reviews Summary

iPostal1 has a rating of 4.6 stars from 3,572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

This company responds to reviews on average within 1 day

Instant Feedback

35,730 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Ryan F.
Unfollow Ryan F.
Share Review
Report Review

Didnt notify me that i had mail until 6 days after item was delivered. Checked tracking. Other than that fine

Date of experience: January 13, 2025
Max Z. iPostal1 Rep
over a year old

Hi Ryan,

Thanks for your positive review.

We are glad to hear that you are generally very happy with our services.

We are sorry for the delay in uploading your new mail.

Our service standards dictate that new mail be inserted into your mailbox within 24 hours of when it is delivered to your mail center. We work closely with our mail center partners to ensure that our standards of service and quality are maintained, and we will follow-up with your mail center.

Our Customer Service team will be reaching back out to you to fully assist you.

Sincerely,
IPostal1

Texas
1 review
0 helpful votes
Follow Lisa R.
Unfollow Lisa R.
Share Review
Report Review

Great so far
January 25, 2025

Great so far. Manager at physical facility in Little Elm, TX is also great. She was able to help us get going faster.

Date of experience: January 2, 2025
Max Z. iPostal1 Rep
over a year old

Hi Lisa,

Thanks for your positive review.

Our partner mail centers work very hard to provide you with the best service possible, so this feedback is excellent to hear.

Sincerely,
IPostal1

Washington
1 review
0 helpful votes
Follow Rolanda N.
Unfollow Rolanda N.
Share Review
Report Review

I just received my first mail delivery. It is great to see the mail verturally.

Date of experience: January 12, 2025
Max Z. iPostal1 Rep
over a year old

Hi Rolanda,

Thanks for your positive review.

We are glad that you are so happy with our digital mailbox service.

Sincerely,
IPostal1

North Carolina
1 review
0 helpful votes
Follow Hiram E.
Unfollow Hiram E.
Share Review
Report Review

👍🏿thank you, nothing else to really say, thank you very much

Date of experience: January 9, 2025
Max Z. iPostal1 Rep
over a year old

Hi Hiram,

Thanks for your positive review.

We are glad that you are so happy with our digital mailbox service.

Sincerely,
IPostal1

Mississippi
1 review
0 helpful votes
Follow James Q.
Unfollow James Q.
Share Review
Report Review

Very friendly and accommodated my needs in a very professional way.

Date of experience: January 9, 2025
Max Z. iPostal1 Rep
over a year old

Hi James,

Thanks for your positive review.

We truly appreciate that you took the time to share your experience.

Sincerely,
IPostal1

New York
1 review
0 helpful votes
Follow Adrian M.
Unfollow Adrian M.
Share Review
Report Review

It would be nice to have a better layout for Ipad. Laptop view is amazing but you will get a 5 enhancing mobile devices view.

Date of experience: January 8, 2025
Max Z. iPostal1 Rep
over a year old

Hi Adrian,

Thanks for your positive review.

Most customers find our mobile app easy to use. That being said, we recognize there is always room for improvement, and welcome your feedback. If you would like to let us know specifics about your experience, please write to us at [email protected].

Sincerely,
IPostal1

Illinois
1 review
0 helpful votes
Follow Cynthia T.
Unfollow Cynthia T.
Share Review
Report Review

Everything was as expected
January 17, 2025

Everything was as expected. I met with the notary and it was quick and easy.

Date of experience: January 7, 2025
Max Z. iPostal1 Rep
over a year old

Hi Cynthia,

Thanks for your positive review.

Our goal is to make the Form 1583 completion, notarization, and approval process as smooth as possible, so your feedback is great to hear.

Sincerely,
IPostal1

Philippines
1 review
0 helpful votes
Follow Rudolf K.
Unfollow Rudolf K.
Share Review
Report Review

So far so good, no issues yet, but haven't actually used it yet.

Date of experience: January 6, 2025
Max Z. iPostal1 Rep
over a year old

Hi Rudolph,

Thanks for your positive review.

We truly appreciate that you took the time to share your experience.

Sincerely,
IPostal1

Georgia
1 review
0 helpful votes
Follow Milton S.
Unfollow Milton S.
Share Review
Report Review

So far, so good
January 17, 2025

So far, so good. I'm a new user. I don't have much history to base a good review on at this point

Date of experience: January 6, 2025
Max Z. iPostal1 Rep
over a year old

Hi Milton,

Thanks for your great review.

Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free. We are eager for you to realize the benefits that our services provide.

Sincerely,
IPostal1

North Carolina
1 review
0 helpful votes
Follow Betsy B.
Unfollow Betsy B.
Share Review
Report Review

The worst
January 17, 2025

On hold to speak with customer support for more than 1 hour which tells me all I need to know about this co.
Avoid at all cost

Date of experience: January 6, 2025
Max Z. iPostal1 Rep
over a year old

Hi Betsy,

Thanks for your review.

We are sorry for any delay in communication that you have experienced.

We are currently working to add more Customer Service representatives, to meet the needs of our growing volume of customers.

Our Customer Service team will be reaching back out shortly to follow up and fully assist you.

Sincerely,
IPostal1

North Carolina
1 review
0 helpful votes
Follow Monte V.
Unfollow Monte V.
Share Review
Report Review

Good and reliable service
January 17, 2025

Good and reliable service. Went to the site the employees was very swift and knowledgeable for what I needed to get done.

Date of experience: January 6, 2025
Max Z. iPostal1 Rep
over a year old

Hi Monte,

Thanks for your positive review.

Our partner mail centers work very hard to provide you with the best service possible, so this feedback is excellent to hear.

Sincerely,
IPostal1

Argentina
1 review
0 helpful votes
Follow MARIA N.
Unfollow MARIA N.
Share Review
Report Review

It was quick and easy to sign up
January 17, 2025

It was quick and easy to sign up. The prices are also very convenient.

Date of experience: January 6, 2025
Max Z. iPostal1 Rep
over a year old

Hi Maria,

Thanks for your great review.

Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.

Sincerely,
Max

North Carolina
1 review
0 helpful votes
Follow Lindsey N.
Unfollow Lindsey N.
Share Review
Report Review

Extremely easy to use
January 17, 2025

Extremely easy to use. I wish I would have known about them earlier. I recommend to all.

Date of experience: January 6, 2025
Max Z. iPostal1 Rep
over a year old

Hi Lindsey,

Thanks for your positive review.

We are glad that you are so happy with our digital mailbox service.

Sincerely,
IPostal1

Honduras
2 reviews
0 helpful votes
Follow Rigoberto Z.
Unfollow Rigoberto Z.
Share Review
Report Review

It's all good nothing more to really add except that. Cool!

Date of experience: January 6, 2025
Max Z. iPostal1 Rep
over a year old

Hi Rigoberto,

Thanks for your great review.

Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.

Sincerely,
IPostal1

Georgia
1 review
0 helpful votes
Follow Vytenis K.
Unfollow Vytenis K.
Share Review
Report Review

"I love iPostal1!
January 17, 2025

"I love iPostal1! I'm happy that it is performing as expected. The staff at this location consistently provide service above and beyond, making the experience even better!"

Date of experience: January 6, 2025
Max Z. iPostal1 Rep
over a year old

Hi Vytenis,

Thanks for your positive review.

Our partner mail centers work very hard to provide you with the best service possible, so this feedback is excellent to hear.

Sincerely,
IPostal1

Massachusetts
1 review
0 helpful votes
Follow Flaubert Z.
Unfollow Flaubert Z.
Share Review
Report Review

Very convenient, easy to use, fair price.
Quick process to sign up.

Date of experience: December 25, 2024
Nebraska
1 review
0 helpful votes
Follow Donald A.
Unfollow Donald A.
Share Review
Report Review

Great communication and ease of use!
January 4, 2025

Great communication and ease of use! I have had very little issues navigating the website and scheduling a pick up for my 1st item that arrived was very easy to do.

Date of experience: December 25, 2024
Oregon
1 review
0 helpful votes
Follow Z A.
Unfollow Z A.
Share Review
Report Review

Ive yet to come back to get my mail
January 3, 2025

Ive yet to come back to get my mail. I am very pleased with the courteous conversation I do have when I call. I'll keep ya posted on my actual interaction when I get there soon! Happy Holidayz

Date of experience: December 24, 2024
Mexico
1 review
0 helpful votes
Follow Kara K.
Unfollow Kara K.
Share Review
Report Review

I appreciate all you do and will be switching over to my address with you completely in the new year!

Date of experience: December 20, 2024
Florida
1 review
0 helpful votes
Follow Florence P.
Unfollow Florence P.
Share Review
Report Review

Professional services provided
December 30, 2024

Professional services provided. They knew their product.

Date of experience: December 20, 2024