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iPostal1 Reviews Summary

iPostal1 has a rating of 4.6 stars from 3,573 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

This company responds to reviews on average within 1 day

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35,730 reviews

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California
1 review
0 helpful votes
Follow Pat Z.
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It would be great if there was an option where all mail is opened and the first page scanned, then we could pay a fee to scan the rest of the pages. It is sometimes difficult to know whether the mail is spam or not, just looking at the envelope exterior. Thanks

Date of experience: December 19, 2024
Max Z. iPostal1 Rep
over a year old

Hi Pat,

Thanks for your positive review.

We appreciate your valuable feedback and are always looking for ways to improve.

If you are interested in limiting your junk or spam mail, please take a look at the iStop Mail service that we offer.

If you would like to let us know more specifics, please write to us at [email protected].

Sincerely,
IPostal1

Florida
1 review
0 helpful votes
Follow Darius T.
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Quick and efficient service received, looking forward to continuing

Date of experience: December 17, 2024
Arizona
1 review
0 helpful votes
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...
December 26, 2024

...

Date of experience: December 16, 2024
California
1 review
0 helpful votes
Follow Althea O.
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Its working as expected
December 26, 2024

Its working as expected. I had a question, and the answer came quick and to my satisfaction. Very nice!

Date of experience: December 16, 2024
Connecticut
1 review
0 helpful votes
Follow Denise H.
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Overall good no issues or concerns so far. I've used it to file BOI report.

Date of experience: December 16, 2024
New York
1 review
0 helpful votes
Follow Keon J.
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Great I really enjoy using this app seriously it's really convenient

Date of experience: December 16, 2024
California
1 review
0 helpful votes
Follow Tunisha B.
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Overall so far my experience has been great i can not complain

Date of experience: December 16, 2024
Colorado
2 reviews
1 helpful vote
Follow Melissa D.
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I've had nothing but a great experience! I receive emails with scans of my mail and clear instructions on what I can do with them (e.g. Shred, schedule pickup, etc.). When I went and picked up some mail for the first time last week, I was blown away by the level of customer service I received from the busy associate working at the location. She greeted me immediately and helped me as quickly as possible. I didn't know customer service that stellar still existed! It was refreshing! Happy and satisfied customer here! :)

Date of experience: December 13, 2024
Massachusetts
1 review
0 helpful votes
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I have not had much activity yet with the service. I'm assuming it will be fine.

Date of experience: December 2, 2024
Indonesia
1 review
0 helpful votes
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Everyone has been very helpful
December 26, 2024

Everyone has been very helpful. Making me write a long message here right now is very annoying though.

Date of experience: December 16, 2024
New York
1 review
0 helpful votes
Follow Mark V.
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The iPostal1 service is performing as expected. I recommend them to anyone or any business looking for a digital mailbox or virtual address.

Date of experience: December 16, 2024
Portugal
1 review
0 helpful votes
Follow Deborah H.
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I haven´t received any mail sent to that location yet. I´ll know more about performance once I get some mail and see how it´s handled

Date of experience: December 16, 2024
Colorado
1 review
0 helpful votes
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Everything is working as expected
December 26, 2024

Everything is working as expected. The app is easy to use and the people where i pickup mail are very friendly

Date of experience: December 16, 2024
Germany
1 review
0 helpful votes
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Very good service management and very good service. They took care of me and tried to solve problems directly. I feel that i am in good hands.

Date of experience: December 15, 2024
Cambodia
1 review
0 helpful votes
Follow Dwayne R.
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Great experience, it what I needed for my mail to view my mail online

Date of experience: December 14, 2024
California
1 review
0 helpful votes
Follow David T.
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I was disappointed to be in line to be helped, The guy behind the desk helped two people who came in after I did. Basically ignored standing in front of the line. Then had to wait while he searched through a box of mail to find my mail. I'm a little worried. Hope this isn't the standard of care that I will receive in the future.

Date of experience: December 12, 2024
Max Z. iPostal1 Rep
over a year old

Hi David,

Thanks for your review.

We are sorry for any delays that you experienced when picking up your mail.

Our service standards dictate that your mail be stored in an organized manner and customers in-store be assisted in as timely a manner as possible.

We work closely with our mail center partners and will follow up with your mail center to ensure that these standards of service and quality are maintained.

Our Customer Service team will be reaching out to fully assist you.

Sincerely,
IPostal1

Tennessee
1 review
0 helpful votes
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Very pleased with the service so far
December 22, 2024

Very pleased with the service so far. I pick up my first package tomorrow.

Date of experience: December 12, 2024
Pennsylvania
1 review
0 helpful votes
Follow Joshua L.
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Efficient platform and helpful tips on completing business registration upon starting to stay compliant

Date of experience: December 12, 2024
Colorado
1 review
0 helpful votes
Follow Alycia C.
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I've been very happy with iPostal1!
December 22, 2024

I've been very happy with iPostal1! I get timely notifications when I receive mail for my business and have never had any issues.

Date of experience: December 11, 2024
Tennessee
1 review
0 helpful votes
Follow LaTishia H.
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It was easy to pick up mail
December 21, 2024

It was easy to pick up mail. A little wait but after they understood the service requested the mail and mailbox information was found in their establishment.

Date of experience: December 11, 2024