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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.
iPostal1 has a rating of 4.6 stars from 3,573 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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It would be great if there was an option where all mail is opened and the first page scanned, then we could pay a fee to scan the rest of the pages. It is sometimes difficult to know whether the mail is spam or not, just looking at the envelope exterior. Thanks
Quick and efficient service received, looking forward to continuing
Its working as expected. I had a question, and the answer came quick and to my satisfaction. Very nice!
Overall good no issues or concerns so far. I've used it to file BOI report.
Great I really enjoy using this app seriously it's really convenient
Overall so far my experience has been great i can not complain
I've had nothing but a great experience! I receive emails with scans of my mail and clear instructions on what I can do with them (e.g. Shred, schedule pickup, etc.). When I went and picked up some mail for the first time last week, I was blown away by the level of customer service I received from the busy associate working at the location. She greeted me immediately and helped me as quickly as possible. I didn't know customer service that stellar still existed! It was refreshing! Happy and satisfied customer here! :)
I have not had much activity yet with the service. I'm assuming it will be fine.
Everyone has been very helpful. Making me write a long message here right now is very annoying though.
The iPostal1 service is performing as expected. I recommend them to anyone or any business looking for a digital mailbox or virtual address.
I haven´t received any mail sent to that location yet. I´ll know more about performance once I get some mail and see how it´s handled
Everything is working as expected. The app is easy to use and the people where i pickup mail are very friendly
Very good service management and very good service. They took care of me and tried to solve problems directly. I feel that i am in good hands.
Great experience, it what I needed for my mail to view my mail online
I was disappointed to be in line to be helped, The guy behind the desk helped two people who came in after I did. Basically ignored standing in front of the line. Then had to wait while he searched through a box of mail to find my mail. I'm a little worried. Hope this isn't the standard of care that I will receive in the future.
Hi David,
Thanks for your review.
We are sorry for any delays that you experienced when picking up your mail.
Our service standards dictate that your mail be stored in an organized manner and customers in-store be assisted in as timely a manner as possible.
We work closely with our mail center partners and will follow up with your mail center to ensure that these standards of service and quality are maintained.
Our Customer Service team will be reaching out to fully assist you.
Sincerely,
IPostal1
Very pleased with the service so far. I pick up my first package tomorrow.
Efficient platform and helpful tips on completing business registration upon starting to stay compliant
I've been very happy with iPostal1! I get timely notifications when I receive mail for my business and have never had any issues.
It was easy to pick up mail. A little wait but after they understood the service requested the mail and mailbox information was found in their establishment.
Answer: Hi Elayne, Thanks for your question. You can find Office Buildings and Coworking Spaces under the locations tab on our website. We're happy to be able to say that we've had thousands and thousands of customers that have been able to successfully use our addresses for DMV, business, banking purposes and more. Throughout the years that we have offered our digital mailbox services, we've found that each institution/state has their own software and guidelines that are followed to verify the addresses. We highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. We understand that there is a possibility that not all of our addresses may work for all purposes, and because of this we do provide you with a 30-day grace period. You're welcome to try us out - and if you end up closing the account within 30 days of signup because you couldn't use the address, you can reach out to us to request a full refund of your subscription payment. Sincerely, IPostal1
Answer: Hi Maxine, Thanks for your question. Our Virtual Office phone line allows you to receive calls and voice mail messages, so you don't have to use your private phone for business. However, some of our Office Building locations do provide live-answering services. This is something that you will need to pay them for directly, separate from your iPostal1 subscription. You can find more information about our Virtual Office plans and how the phone lines work on the FAQ pages on our website. Sincerely, IPostal1
Answer: Hi Jena, Thanks for your question. You are able to receive and pick up packages at any of our locations. Please be sure to check out pricing for all our services, like pickups and storage, on the Pricing page and by the address listing of each address on our website. Sincerely, IPostal1
Answer: Hi Roger, Thanks for your question. All mail and most packages qualify for 30 days of free storage. Our storage policy and pricing can be found on the Pricing page on our website. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at [email protected] and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at [email protected] and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Michael, Many entrepreneurs starting a business use a real street address from iPostal1 to establish their businesses. Sincerely, IPostal1
Answer: Hi Danielle, Thanks for reaching out. You can pick any location for your mailbox, regardless of where you live. Please make sure that the address on your ID matches the home address you put on your Form 1583. If you have any questions about your filling out the Form 1583, please write to us at [email protected] or contact us via chat. Sincerely, IPostal1
Answer: If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at [email protected] about next steps.
Answer: Given your specific needs, it pays to do a little homework before deciding which state or city will work best for you. Thousands of customers have used our service to register their business or for their DMV needs. However, in Oregon, Missouri, Washington State, and California, we suggest that you check with government agencies to determine what you can or cannot do with your virtual address. For banking, some banks or credit card companies may not accept transferring your address to your iPostal1 address, so best to check with them ahead of time.


Hi Pat,
Thanks for your positive review.
We appreciate your valuable feedback and are always looking for ways to improve.
If you are interested in limiting your junk or spam mail, please take a look at the iStop Mail service that we offer.
If you would like to let us know more specifics, please write to us at [email protected].
Sincerely,
IPostal1