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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.
iPostal1 has a rating of 4.6 stars from 3,571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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Wasted money service was never verified and I have sent several emails
Hi, I don't receive much mail at this address, so I sent a test letter. It was received & I was promptly notified via email. This increased my confidence that I made the right decision to get a virtual address for my LLC.
Satisfied so far with the service. Nothing further at this time.
They are very easy to use affordable I would definitely reccomend to other small businesses.
I'm so happy this was available in my area cause my packages would always get taken. The only thing I don't like is they don't tell me when my package was dropped off, they'll tell me like a day later.
All services are very good! They answer your questions fast and according with your needs!
Our family is more than pleased with the service. We got the service because of having a credit card never arriving or removed from our at home mail box. Now all incomiing items arive promptly and can be held. When out of the country, we know our incoming mail is safe and secured. We shall continue to use this service for years to come.
Good service. I haven't had any issues. It's fine.
I am pleased with their service. I always get a very pleasant and professional response when I contact them. I will continue using their services.
Had a couple of hiccups such as mail forwarded to a previous address and someone else's mail in my mailbox. Contacting the local team cleared up the issues and I am satisfied.
The representatives were very professional and responsive to my queries!
This service serves its purpose. My mail is safe. They require ID to pick up mail I really appreciate that.
IPostal1 service is extremely professional and organized. Not only do they sort, scan, forward and discard my mail for me - they offer excellent customer service and simple and secure way to obtain your mail. I hope to see this company open locations in all 50 States!
Non intuitive, buggy website. IT support not able to help.
Seems like the least expensive solution out there, but that's because the membership is low cost. Doing ANYTHING incurs further fees once you establish the service.
Answer: Hi Elayne, Thanks for your question. You can find Office Buildings and Coworking Spaces under the locations tab on our website. We're happy to be able to say that we've had thousands and thousands of customers that have been able to successfully use our addresses for DMV, business, banking purposes and more. Throughout the years that we have offered our digital mailbox services, we've found that each institution/state has their own software and guidelines that are followed to verify the addresses. We highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. We understand that there is a possibility that not all of our addresses may work for all purposes, and because of this we do provide you with a 30-day grace period. You're welcome to try us out - and if you end up closing the account within 30 days of signup because you couldn't use the address, you can reach out to us to request a full refund of your subscription payment. Sincerely, IPostal1
Answer: Hi Maxine, Thanks for your question. Our Virtual Office phone line allows you to receive calls and voice mail messages, so you don't have to use your private phone for business. However, some of our Office Building locations do provide live-answering services. This is something that you will need to pay them for directly, separate from your iPostal1 subscription. You can find more information about our Virtual Office plans and how the phone lines work on the FAQ pages on our website. Sincerely, IPostal1
Answer: Hi Jena, Thanks for your question. You are able to receive and pick up packages at any of our locations. Please be sure to check out pricing for all our services, like pickups and storage, on the Pricing page and by the address listing of each address on our website. Sincerely, IPostal1
Answer: Hi Roger, Thanks for your question. All mail and most packages qualify for 30 days of free storage. Our storage policy and pricing can be found on the Pricing page on our website. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at [email protected] and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at [email protected] and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Michael, Many entrepreneurs starting a business use a real street address from iPostal1 to establish their businesses. Sincerely, IPostal1
Answer: Hi Danielle, Thanks for reaching out. You can pick any location for your mailbox, regardless of where you live. Please make sure that the address on your ID matches the home address you put on your Form 1583. If you have any questions about your filling out the Form 1583, please write to us at [email protected] or contact us via chat. Sincerely, IPostal1
Answer: If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at [email protected] about next steps.
Answer: Given your specific needs, it pays to do a little homework before deciding which state or city will work best for you. Thousands of customers have used our service to register their business or for their DMV needs. However, in Oregon, Missouri, Washington State, and California, we suggest that you check with government agencies to determine what you can or cannot do with your virtual address. For banking, some banks or credit card companies may not accept transferring your address to your iPostal1 address, so best to check with them ahead of time.


Hi Douglas,
Thanks for your review.
We upgraded our app a few months ago, and the website interface for managing your mail is next on our list. It works pretty well for thousands of customers, but it is due for an update.
Regarding pricing, we charge for optional services in order to keep our monthly fee as low as possible. If we included some services in the fee, we would have to raise the price. But not everyone needs or uses these services, so the people that don’t use them would end up subsidizing those that do.
We think our approach is the fairest way to go. Prices for all Optional Services are posted on the Pricing page of our website.
Sincerely,
IPostal1