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From the business

Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.


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iPostal1 Reviews Summary

iPostal1 has a rating of 4.6 stars from 3,571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

This company responds to reviews on average within 1 day

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35,730 reviews

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Georgia
1 review
0 helpful votes
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Not a good service
November 1, 2020

Wasted money service was never verified and I have sent several emails

Date of experience: October 2, 2020
Texas
1 review
0 helpful votes
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Flying Colors
October 1, 2020

Hi, I don't receive much mail at this address, so I sent a test letter. It was received & I was promptly notified via email. This increased my confidence that I made the right decision to get a virtual address for my LLC.

Date of experience: October 1, 2020
Panama
1 review
0 helpful votes
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Great service as expected
September 29, 2020

Good service, good communication, always willing to help

Date of experience: September 29, 2020
Michigan
1 review
0 helpful votes
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Satisfied
September 29, 2020

Satisfied so far with the service. Nothing further at this time.

Date of experience: September 29, 2020
California
1 review
0 helpful votes
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IPostal1
September 29, 2020

Great experience and recommend this application and service to anyone

Date of experience: September 29, 2020
Germany
1 review
0 helpful votes
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Very efficient and easy
September 29, 2020

They are very easy to use affordable I would definitely reccomend to other small businesses.

Date of experience: September 29, 2020
Tennessee
2 reviews
0 helpful votes
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Great job
September 29, 2020

Like this service very much, no problems doing a great job. Thank you.

Date of experience: September 29, 2020
Indiana
1 review
0 helpful votes
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Thank you!
September 29, 2020

I'm so happy this was available in my area cause my packages would always get taken. The only thing I don't like is they don't tell me when my package was dropped off, they'll tell me like a day later.

Date of experience: September 29, 2020
New York
2 reviews
0 helpful votes
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IPostal
September 29, 2020

It is quite good but one is unable to figure out how to delete messages

Date of experience: September 29, 2020
Spain
1 review
0 helpful votes
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All services are very good! They answer your questions fast and according with your needs!

Date of experience: September 29, 2020
Spain
1 review
0 helpful votes
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Exactly as Needed
September 29, 2020

Our family is more than pleased with the service. We got the service because of having a credit card never arriving or removed from our at home mail box. Now all incomiing items arive promptly and can be held. When out of the country, we know our incoming mail is safe and secured. We shall continue to use this service for years to come.

Date of experience: September 29, 2020
Pennsylvania
1 review
0 helpful votes
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Thank you
September 29, 2020

Good service. I haven't had any issues. It's fine.

Date of experience: September 29, 2020
North Carolina
1 review
0 helpful votes
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Performance
September 29, 2020

I am pleased with their service. I always get a very pleasant and professional response when I contact them. I will continue using their services.

Date of experience: September 29, 2020
Pennsylvania
1 review
0 helpful votes
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Great thx
September 29, 2020

Good - the interface for the website could be better from your company

Date of experience: September 29, 2020
Portugal
2 reviews
0 helpful votes
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Responsive Team
September 29, 2020

Had a couple of hiccups such as mail forwarded to a previous address and someone else's mail in my mailbox. Contacting the local team cleared up the issues and I am satisfied.

Date of experience: September 29, 2020
Norway
1 review
0 helpful votes
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Thanks
September 29, 2020

Everything OK on time and safe arrived the package

Date of experience: September 29, 2020
Maryland
1 review
0 helpful votes
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Very responsive
September 29, 2020

The representatives were very professional and responsive to my queries!

Date of experience: September 28, 2020
Nevada
1 review
0 helpful votes
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Secure mail
September 27, 2020

This service serves its purpose. My mail is safe. They require ID to pick up mail I really appreciate that.

Date of experience: September 27, 2020
New Jersey
1 review
0 helpful votes
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Wonderful Service
September 24, 2020

IPostal1 service is extremely professional and organized. Not only do they sort, scan, forward and discard my mail for me - they offer excellent customer service and simple and secure way to obtain your mail. I hope to see this company open locations in all 50 States!

Date of experience: September 24, 2020
Louisiana
1 review
2 helpful votes
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Poorly organized site
September 24, 2020

Non intuitive, buggy website. IT support not able to help.

Seems like the least expensive solution out there, but that's because the membership is low cost. Doing ANYTHING incurs further fees once you establish the service.

Date of experience: September 24, 2020
Larry B. iPostal1 Rep
over a year old

Hi Douglas,

Thanks for your review.

We upgraded our app a few months ago, and the website interface for managing your mail is next on our list. It works pretty well for thousands of customers, but it is due for an update.

Regarding pricing, we charge for optional services in order to keep our monthly fee as low as possible. If we included some services in the fee, we would have to raise the price. But not everyone needs or uses these services, so the people that don’t use them would end up subsidizing those that do.

We think our approach is the fairest way to go. Prices for all Optional Services are posted on the Pricing page of our website.

Sincerely,
IPostal1