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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.


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iPostal1 Reviews Summary

iPostal1 has a rating of 4.6 stars from 3,571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

This company responds to reviews on average within 1 day

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35,730 reviews

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North Carolina
1 review
0 helpful votes
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No sure what I'm paying for
September 24, 2020

This service is ok. I have a physical address and get charged for receiving mail as a rental space fee.?

Date of experience: September 24, 2020
Larry B. iPostal1 Rep
over a year old

Hi James,

Thanks for your review.

You do have a physical street address where you can receive mail. But you get a lot more: the ability to view and manage your mail 24/7 from anywhere with our app or on your computer. That’s what makes a digital mailbox with iPostal1 so much better than a PO Box at your local post office.

With just a click, you can forward mail and packages, request a content scan of mail received, discard/shred unwanted items, schedule a pickup if you live near your mail center. You can even deposit a check by mail.

Sincerely,
IPostal1

Louisiana
3 reviews
22 helpful votes
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IPostal - Satisfaction Review
September 24, 2020

From experience... so far I am satisfied with iPostal services... it has so far proven reliable without bottlenecks.
Simultaneously, I am *not* as satisfied with iPostal's **nickel and dime** PRICING MODEL on top of their annual fee.

Date of experience: September 24, 2020
Larry B. iPostal1 Rep
over a year old

Hi Alan,

Thanks for your review. Glad you are happy with your iPostal1 service.

With regards to our pricing model, we made the decision that the best way to offer the most value to the most people was by keeping the monthly fee as low as possible and charging people who use optional services a fee.

That way, the people who don’t need and don’t use these services, don’t pay for them and subsidize those who do. It does mean a few extra line items on your credit card bill, but overall it is the fairest way to price our services.

Sincerely,
IPostal1

Georgia
1 review
0 helpful votes
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Zelch
October 24, 2020

I haven't really used the site much don't know how well it is.

Date of experience: September 24, 2020
Algeria
1 review
0 helpful votes
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Great job
September 24, 2020

Good job, We want to improve the speed of receiving an email and post in our account

Date of experience: September 24, 2020
New Jersey
1 review
0 helpful votes
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Great Option!
September 22, 2020

The experience has been very good. The services provide a great option that serves my purpose. The only issue I had was that I have to pay $1 for every mail collected. I was told it depends on the location. Well that's what my location offers. No big deal!

Date of experience: September 22, 2020
Rhode Island
1 review
0 helpful votes
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Ok
September 21, 2020

It provides some conviance but I dont like that I am charged to pick up mail

Date of experience: September 21, 2020
Larry B. iPostal1 Rep
over a year old

Hi Daniel,

Thanks for your review.

Our mailbox price, $9.99 per month at most locations, is a great value.

Since people use different services, we do charge for optional services such as scanning pages inside the envelope or mail pickup.

That is because there is time and labor involved to process these tasks. If we included them in the mailbox price, we would have had to charge more, and then people who don’t pick up their mail, for example, would subsidize the cost for those who do.

Keep in mind that you would be paying twice as much for PO Box at the post office, without the convenience of digital mailbox service.

Sincerely,
IPostal1

New York
1 review
0 helpful votes
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5star
September 21, 2020

Happy with service. Will continue to use this office.

Date of experience: September 21, 2020
Maryland
1 review
0 helpful votes
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Mail services
September 21, 2020

Very good service. Easy to use too. Like that messages Come upon arrival f new management l.

Date of experience: September 21, 2020
Pennsylvania
1 review
0 helpful votes
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Great service
September 21, 2020

I like it a lot. Easy and like having an insurance policy!

Date of experience: September 21, 2020
Virginia
1 review
0 helpful votes
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Great!
September 21, 2020

So far it's great. Exactly what I needed and zero issues

Date of experience: September 21, 2020
Mexico
1 review
0 helpful votes
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IPostal1 is the best!
September 21, 2020

Awesome service! Great experience. Best postal service I have ever used!

Date of experience: September 21, 2020
Florida
1 review
0 helpful votes
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No issues
September 21, 2020

I have had no problems so far with iPostal. It's a great alternative for a PO Box.

Date of experience: September 21, 2020
Alabama
1 review
0 helpful votes
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Full Service at my fingertips
September 21, 2020

Not only do I have the benefit of a street address, but also have an app that allows me to direct the handling of my mail. The access to this kind of service gives me a quick and reasonably priced way to manage letters and packages. Added to the personalized service at the local store for shipping and pick up, I have everything I need to manage shipping and receiving.

Date of experience: September 21, 2020
Belgium
1 review
0 helpful votes
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Great service
September 18, 2020

I am really happy to work with iPostal1 their delivery is fast and when i ask question i got them quick! Will work again!

Date of experience: September 18, 2020
California
1 review
0 helpful votes
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Good service meet my needs
September 18, 2020

Good service to help receive my mail and package. I just need to pick them up once in a while.

Date of experience: September 17, 2020
Spain
1 review
0 helpful votes
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Nice experience
September 17, 2020

Very useful and perfect to manage specially for travelers.

Date of experience: September 17, 2020
Texas
1 review
0 helpful votes
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Some things I would love
September 17, 2020

I love the option of using a virtual address for my business. I am not sure if this is available, but I was actually looking for an address that my residential address is actually behind it. That way if anything is sent to the address it will come directly to my residential address instead of a different location. I guess it would be a disguised address that really leads to my address, just for protection. Most likely I will not have anything sent to the virtual address because I didn't want to have to travel to a different location. If this is available please let me know, but I thought this would be a great suggestion if not. I do not completely understand how to use the website when I accidentally added the virtual address as a pickup instead of my residential address through a shipping site. There was a form there, I opted to shred it and was charged for it. I do not know how to get things that arrive there to be sent to my residential address and if there's a charge for that as well.

Date of experience: September 17, 2020
Larry B. iPostal1 Rep
over a year old

Hi Shimita,

Thanks for your review and your ideas.

When you sign up for an iPostal1 address for your business, the mail does need to go there. You can arrange for all mail to be forwarded to you on a regular schedule, say once a week, or you can create a forwarding request on demand for just the items you want forwarded. Either way, there is a postage charge, of course.

You can also pick up your mail if you live near your iPostal1 address. You can use our free app or access your personal digital mailbox from your laptop to view all your mail and create a shipping or pickup task, or discard items you don’t want. There is no charge for discarding without shredding.

Sincerely,
IPostal1

California
1 review
0 helpful votes
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Not meeting expectations
October 17, 2020

I received emails that I received correspondence But nothing was made available on site

iPostal1 attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 17, 2020
Israel
1 review
0 helpful votes
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Awesome service - highly recommended!
September 14, 2020

Using this service as we've moved to a new address. Highly recommended, super-friendly staff, and exactly what we needed.

Date of experience: September 14, 2020
Maryland
1 review
0 helpful votes
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Friendly people. Good service
September 14, 2020

After I verified myself, everything is hunky-dory.

Date of experience: September 14, 2020