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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.
iPostal1 has a rating of 4.6 stars from 3,571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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This service is ok. I have a physical address and get charged for receiving mail as a rental space fee.?
From experience... so far I am satisfied with iPostal services... it has so far proven reliable without bottlenecks.
Simultaneously, I am *not* as satisfied with iPostal's **nickel and dime** PRICING MODEL on top of their annual fee.
Hi Alan,
Thanks for your review. Glad you are happy with your iPostal1 service.
With regards to our pricing model, we made the decision that the best way to offer the most value to the most people was by keeping the monthly fee as low as possible and charging people who use optional services a fee.
That way, the people who don’t need and don’t use these services, don’t pay for them and subsidize those who do. It does mean a few extra line items on your credit card bill, but overall it is the fairest way to price our services.
Sincerely,
IPostal1
Good job, We want to improve the speed of receiving an email and post in our account
The experience has been very good. The services provide a great option that serves my purpose. The only issue I had was that I have to pay $1 for every mail collected. I was told it depends on the location. Well that's what my location offers. No big deal!
It provides some conviance but I dont like that I am charged to pick up mail
Hi Daniel,
Thanks for your review.
Our mailbox price, $9.99 per month at most locations, is a great value.
Since people use different services, we do charge for optional services such as scanning pages inside the envelope or mail pickup.
That is because there is time and labor involved to process these tasks. If we included them in the mailbox price, we would have had to charge more, and then people who don’t pick up their mail, for example, would subsidize the cost for those who do.
Keep in mind that you would be paying twice as much for PO Box at the post office, without the convenience of digital mailbox service.
Sincerely,
IPostal1
Very good service. Easy to use too. Like that messages Come upon arrival f new management l.
Awesome service! Great experience. Best postal service I have ever used!
Not only do I have the benefit of a street address, but also have an app that allows me to direct the handling of my mail. The access to this kind of service gives me a quick and reasonably priced way to manage letters and packages. Added to the personalized service at the local store for shipping and pick up, I have everything I need to manage shipping and receiving.
I am really happy to work with iPostal1 their delivery is fast and when i ask question i got them quick! Will work again!
Good service to help receive my mail and package. I just need to pick them up once in a while.
I love the option of using a virtual address for my business. I am not sure if this is available, but I was actually looking for an address that my residential address is actually behind it. That way if anything is sent to the address it will come directly to my residential address instead of a different location. I guess it would be a disguised address that really leads to my address, just for protection. Most likely I will not have anything sent to the virtual address because I didn't want to have to travel to a different location. If this is available please let me know, but I thought this would be a great suggestion if not. I do not completely understand how to use the website when I accidentally added the virtual address as a pickup instead of my residential address through a shipping site. There was a form there, I opted to shred it and was charged for it. I do not know how to get things that arrive there to be sent to my residential address and if there's a charge for that as well.
Hi Shimita,
Thanks for your review and your ideas.
When you sign up for an iPostal1 address for your business, the mail does need to go there. You can arrange for all mail to be forwarded to you on a regular schedule, say once a week, or you can create a forwarding request on demand for just the items you want forwarded. Either way, there is a postage charge, of course.
You can also pick up your mail if you live near your iPostal1 address. You can use our free app or access your personal digital mailbox from your laptop to view all your mail and create a shipping or pickup task, or discard items you don’t want. There is no charge for discarding without shredding.
Sincerely,
IPostal1
I received emails that I received correspondence But nothing was made available on site
Using this service as we've moved to a new address. Highly recommended, super-friendly staff, and exactly what we needed.
After I verified myself, everything is hunky-dory.
Answer: Hi Elayne, Thanks for your question. You can find Office Buildings and Coworking Spaces under the locations tab on our website. We're happy to be able to say that we've had thousands and thousands of customers that have been able to successfully use our addresses for DMV, business, banking purposes and more. Throughout the years that we have offered our digital mailbox services, we've found that each institution/state has their own software and guidelines that are followed to verify the addresses. We highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. We understand that there is a possibility that not all of our addresses may work for all purposes, and because of this we do provide you with a 30-day grace period. You're welcome to try us out - and if you end up closing the account within 30 days of signup because you couldn't use the address, you can reach out to us to request a full refund of your subscription payment. Sincerely, IPostal1
Answer: Hi Maxine, Thanks for your question. Our Virtual Office phone line allows you to receive calls and voice mail messages, so you don't have to use your private phone for business. However, some of our Office Building locations do provide live-answering services. This is something that you will need to pay them for directly, separate from your iPostal1 subscription. You can find more information about our Virtual Office plans and how the phone lines work on the FAQ pages on our website. Sincerely, IPostal1
Answer: Hi Jena, Thanks for your question. You are able to receive and pick up packages at any of our locations. Please be sure to check out pricing for all our services, like pickups and storage, on the Pricing page and by the address listing of each address on our website. Sincerely, IPostal1
Answer: Hi Roger, Thanks for your question. All mail and most packages qualify for 30 days of free storage. Our storage policy and pricing can be found on the Pricing page on our website. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at [email protected] and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at [email protected] and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Michael, Many entrepreneurs starting a business use a real street address from iPostal1 to establish their businesses. Sincerely, IPostal1
Answer: Hi Danielle, Thanks for reaching out. You can pick any location for your mailbox, regardless of where you live. Please make sure that the address on your ID matches the home address you put on your Form 1583. If you have any questions about your filling out the Form 1583, please write to us at [email protected] or contact us via chat. Sincerely, IPostal1
Answer: If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at [email protected] about next steps.
Answer: Given your specific needs, it pays to do a little homework before deciding which state or city will work best for you. Thousands of customers have used our service to register their business or for their DMV needs. However, in Oregon, Missouri, Washington State, and California, we suggest that you check with government agencies to determine what you can or cannot do with your virtual address. For banking, some banks or credit card companies may not accept transferring your address to your iPostal1 address, so best to check with them ahead of time.


Hi James,
Thanks for your review.
You do have a physical street address where you can receive mail. But you get a lot more: the ability to view and manage your mail 24/7 from anywhere with our app or on your computer. That’s what makes a digital mailbox with iPostal1 so much better than a PO Box at your local post office.
With just a click, you can forward mail and packages, request a content scan of mail received, discard/shred unwanted items, schedule a pickup if you live near your mail center. You can even deposit a check by mail.
Sincerely,
IPostal1