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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.
iPostal1 has a rating of 4.6 stars from 3,573 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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No complaints so far. My mail arrives on time, the service is cheap, and works as expected.
Love this service and it's been very helpful. The app could use a little work to make it easier to navigate, but everyone at my box location is so nice and helpful.
Staff is professional, kind and responsive. Strongly recommend using the service and visiting this branch.
Organize my mail, thank you. Very helpful. It is nice to have mail scanned and then posted back so I can review, but also just junk mail the other things I don't need to see.
Great Prompt Service! I highly recommend this company if you need mail service and are unable to facilitate your postal needs.
Only issue I have had is the business hours and that I could never get a hold of a person...
They have been communicative and helpful. I would recommend.
So far we have had nothing but exceptional service from iPostal1. I would totally recommend this service!
Why didn't I sign up for Postal1 earlier? They are great and provide a service that I need while I am trying to figure out my permanent place to live after this pandemic!
We are full-time traveling this year and needed a virtual mail account that would provide a domicile for our banking/insurance purposes as well as to get our mail while traveling. Overall it has been working well. The address was able to be used for insurance and title purposes, and our personal bank was able to provide us with a car loan using this domicile, but not all banks we checked with would authorize this address for use in getting a loan.
This is a great mail forwarding service.
Set up was easy & picking up mail is a breeze.
I'm a new user and had some questions about my account. I wrote an email to customer service and I got a reply the same day with detailed explanations about my questions. Customer representative was very helpful.
Good but can be better. I have to struggle with the many phone numbers to call. Some mail is lost.
Hi Tejaswita,
Thank you for your review.
There are only two phone numbers that you need to know. You can reach your mail center at 603-472-8585 to ask about the status of specific mail items or tasks. You may call iPostal1 at 845-579-5770 or email us at [email protected] for assistance regarding billing or questions about how our service works.
Our Customer Service team is looking into what happened with your mail. Thanks for being our customer.
Sincerely,
IPostal1
I'm very happy with my experience so far. The customer service is fantastic--Brenda at the local address will call me anytime there's a question, and it's always to ensure the best level of service for our organization.
This service is very worthwhile. I am pleased with the prompt service.
Ipostal is one of the best decisions that I made for my business. I definitely recommend using this service..
So far I am Happy with experience and happy with the service.
Answer: Hi Elayne, Thanks for your question. You can find Office Buildings and Coworking Spaces under the locations tab on our website. We're happy to be able to say that we've had thousands and thousands of customers that have been able to successfully use our addresses for DMV, business, banking purposes and more. Throughout the years that we have offered our digital mailbox services, we've found that each institution/state has their own software and guidelines that are followed to verify the addresses. We highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. We understand that there is a possibility that not all of our addresses may work for all purposes, and because of this we do provide you with a 30-day grace period. You're welcome to try us out - and if you end up closing the account within 30 days of signup because you couldn't use the address, you can reach out to us to request a full refund of your subscription payment. Sincerely, IPostal1
Answer: Hi Maxine, Thanks for your question. Our Virtual Office phone line allows you to receive calls and voice mail messages, so you don't have to use your private phone for business. However, some of our Office Building locations do provide live-answering services. This is something that you will need to pay them for directly, separate from your iPostal1 subscription. You can find more information about our Virtual Office plans and how the phone lines work on the FAQ pages on our website. Sincerely, IPostal1
Answer: Hi Jena, Thanks for your question. You are able to receive and pick up packages at any of our locations. Please be sure to check out pricing for all our services, like pickups and storage, on the Pricing page and by the address listing of each address on our website. Sincerely, IPostal1
Answer: Hi Roger, Thanks for your question. All mail and most packages qualify for 30 days of free storage. Our storage policy and pricing can be found on the Pricing page on our website. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at [email protected] and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at [email protected] and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Michael, Many entrepreneurs starting a business use a real street address from iPostal1 to establish their businesses. Sincerely, IPostal1
Answer: Hi Danielle, Thanks for reaching out. You can pick any location for your mailbox, regardless of where you live. Please make sure that the address on your ID matches the home address you put on your Form 1583. If you have any questions about your filling out the Form 1583, please write to us at [email protected] or contact us via chat. Sincerely, IPostal1
Answer: If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at [email protected] about next steps.
Answer: Given your specific needs, it pays to do a little homework before deciding which state or city will work best for you. Thousands of customers have used our service to register their business or for their DMV needs. However, in Oregon, Missouri, Washington State, and California, we suggest that you check with government agencies to determine what you can or cannot do with your virtual address. For banking, some banks or credit card companies may not accept transferring your address to your iPostal1 address, so best to check with them ahead of time.


Hi Mayra,
Thanks for your review. Your mail center is open 9am to 4:30pm, Monday through Friday.
Please contact our Customer Service at [email protected] when you need our assistance.
Sincerely,
IPostal1