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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.


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iPostal1 Reviews Summary

iPostal1 has a rating of 4.6 stars from 3,567 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

This company responds to reviews on average within 1 day

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35,730 reviews

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California
1 review
0 helpful votes
Follow CRISTIAN K.
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Excelente sistema para apoyar a personas que quieren iniciar un negocio y necesitan una dirección comercial.

Date of experience: March 20, 2025
Max Z. iPostal1 Rep
over a year old

Hi Christian,

Thanks for your positive review.

Helping entrepreneurs and home-based businesses is a big focus for us.

Sincerely,
IPostal1

Massachusetts
1 review
0 helpful votes
Follow Robert I.
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Super quick and helpful
March 30, 2025

Super quick and helpful. I walked up to the counter and they had my mail in seconds.

Date of experience: March 20, 2025
Max Z. iPostal1 Rep
over a year old

Hi Robert,

Thanks for your positive review.

Our partner mail centers work very hard to provide you with the best service possible, so this feedback is excellent to hear.

Sincerely,
IPostal1

Illinois
1 review
0 helpful votes
Follow Glenn C.
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Happy with building and accessibility. I wish mail notification was more timely/closer to time of delivery. Ex: packages were delivered around 7/8am and I didn't receive a notification from ipostal until evening time.

Date of experience: March 18, 2025
Max Z. iPostal1 Rep
over a year old

Hi Glenn,

Thanks for your positive review.

We truly appreciate that you took the time to share your experience.

Your mail center is expected top upload new mail to your account within 24 hours of when it is delivered to your mail center. We work closely with our mail center partners to ensure that these standards of service and quality are met, and we will follow-up with your mail center to see what we can do to make your iPostal1 experience even better.

Sincerely,
IPostal1

North Carolina
1 review
0 helpful votes
Follow Corey Y.
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Perfect experience for my business needs, I enjoy the virtual box

Date of experience: March 19, 2025
Max Z. iPostal1 Rep
over a year old

Hi Corey,

Thanks for your review.

We are glad that you are so happy with our digital mailbox service. Helping entrepreneurs and home-based businesses is a big focus for us.

However, we see that despite the positive content of your review, you only gave us two stars. We want to be sure that you're having a great experience using iPostal1, but we need to know more to understand. If you would like to let us know specifics about your experience, please write to us at [email protected].

Sincerely,
IPostal1

Florida
2 reviews
0 helpful votes
Follow Steven G.
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Ipostal1 is performing as stated!
March 28, 2025

Ipostal1 is performing as stated! I have no issues thus far.

Date of experience: March 17, 2025
Max Z. iPostal1 Rep
over a year old

Hi Steven,

Thanks for your positive review.

We truly appreciate that you took the time to share your experience.

Sincerely,
IPostal1

Florida
1 review
0 helpful votes
Follow AhNay Q.
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I seek professionalism, courtesy and knowledge when working with customer care agents, all of which was exemplified.

Date of experience: March 17, 2025
Max Z. iPostal1 Rep
over a year old

Hi AhNay,

Thanks for your positive review.

Our Customer Service representatives work very hard to provide you with the best assistance possible, so this feedback is excellent to hear.

Sincerely,
IPostal1

Texas
1 review
0 helpful votes
Follow Laquanda L.
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I use iPostal1 for my business address and it's working well! The staff at my pick-up location were very friendly, courteous, and helpful with the whole process! Thank You!

Date of experience: March 17, 2025
Max Z. iPostal1 Rep
over a year old

Hi Laquanda,

Thanks for your positive review.

Our partner mail centers work very hard to provide you with the best service possible, so this feedback is excellent to hear.

Sincerely,
IPostal1

Massachusetts
1 review
0 helpful votes
Follow Michel E.
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This is my first time using this service. To set up all the process was a little bit stressful

Date of experience: March 17, 2025
Max Z. iPostal1 Rep
over a year old

Hi Michel,

Thanks for your positive review.

We truly appreciate that you took the time to share your experience.

The USPS requires the Form 1583 be completed, notarized, and filed with proper IDs in order for the mail center to accept mail on your behalf. Our goal is to make this process fast and easy.

We have thousands of happy customers using our services to receive mail after they undergo the 1583 Form completion and approval process. Now that your account has been approved, we are eager for you to experience some of the same benefits.

Sincerely,
IPostal1

California
1 review
0 helpful votes
Follow Marshall P.
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As a part of our corporate set up we needed an office address and phone and fax systems to become our basis of operations. We researched our options and chose to use the services of IPostal1.

Date of experience: March 17, 2025
Max Z. iPostal1 Rep
over a year old

Hi Marshall,

Thanks for your positive review.

We had people like you in mind when we created our digital mailbox service.

Our Customer Service representatives work very hard to provide you with the best assistance possible, so this feedback is excellent to hear.

Sincerely,
IPostal1

Mexico
1 review
0 helpful votes
Follow Shelley W.
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It took me some time to figure out how to use iPostal, to understand what it could and could not do, and how much everything costs. I asked for help from customer service and they always responded accurately and kindly. Everything is going smoothly now and really like iPostal!

Date of experience: March 17, 2025
Max Z. iPostal1 Rep
over a year old

Hi Shelley,

Thanks for your positive review.

We are glad that you are so happy with our digital mailbox service.

Our Customer Service representatives work very hard to provide you with the best assistance possible, so this feedback is excellent to hear.

Sincerely,
IPostal1

Florida
1 review
0 helpful votes
Follow Kathleen S.
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Super easy, and I love that they send me a pick of important mail. I asked that they send it to my home address and they did. Great service.

Date of experience: March 16, 2025
Max Z. iPostal1 Rep
over a year old

Hi Kathleen,

Thanks for your positive review.

Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.

Sincerely,
IPostal1

Illinois
1 review
0 helpful votes
Follow Sherman K.
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I haven't had a piece of mail I need sent to me yet so I will have to delay my critique.

Date of experience: March 16, 2025
Max Z. iPostal1 Rep
over a year old

Hi Sherman,

Thanks for your review.

Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.

Sincerely,
IPostal1

GB
1 review
0 helpful votes
Follow Roxanne Y.
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Wow fairly easy to set up
March 26, 2025

Wow fairly easy to set up. Thanks for making that notary service available online. That worked really well. At first I was concerned that would delay my set up but it went really smoothly and teh notary was very helpful. Thank you for making the user expereince as painless as possible. Much appreciated

Date of experience: March 16, 2025
Max Z. iPostal1 Rep
over a year old

Hi Roxanne,

Thanks for your positive review.

We truly appreciate that you took the time to share your experience.

Sincerely,
IPostal1

Mississippi
1 review
0 helpful votes
Follow Eric T.
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Very expensive!
March 25, 2025

Very expensive! Would greatly help to lower prices and streamline the signup process which is extremely tedious & frustrating, with needless glitches such as having to pay online notary x2 due to "technical errors"--very inefficient, and again, very costly service and fees...

Date of experience: March 15, 2025
Max Z. iPostal1 Rep
over a year old

Hi Eric,

Thanks for your review.

Our goal is total transparency. Our strategy is to charge the lowest monthly mailbox fee possible and then charge customers only for the optional services they choose, like shipping, scanning mail content or mail pickup. We believe this is the fairest way to price, so people who don’t need optional services do not subsidize the people that do.

Please keep in mind that at most locations the monthly mailbox fee is only $9.99. You would pay twice as much for PO Box, which does not come with the convenience of digital mailbox service, so this really is a great value and a tremendous convenience.

The USPS requires the Form 1583 be completed, notarized, and filed with proper IDs in order for the mail center to accept mail on your behalf. Most of our customers find this process to be fast and easy.

As stated on our FAQs page, some mail centers are able to approve your 1583 form in-store, removing the need for a notary; however, if they do not, you are asked to use an online notary service to get your form notarized, for which you are charged a fee of $25. The use of the online notary helps to protect both you and your mail center from fraud.

We have thousands of happy customers using our service, and we want you to have a great experience as well.

Our Customer Service team works very hard to provide the best assistance possible, and will be reaching out to you to see how we can better your experience.

Sincerely,
IPostal1

Nebraska
1 review
0 helpful votes
Follow Aaron V.
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Ipostal helped me get my mail sent in a timely fashion and could potentially be a lifesaver for businessmen and women who are married but traveling abroad in the States that may be away from their home state from family members and who may need a PMB (private mail box) to forward or get critical mail that was delivered to a home address

Date of experience: March 15, 2025
Max Z. iPostal1 Rep
over a year old

Hi Aaron,

Thanks for your positive review.

We had people like you in mind when we created our digital mailbox service. It is great to know that we were able to meet your needs.

Sincerely,
IPostal1

Illinois
1 review
0 helpful votes
Follow David D.
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There was a line and only one worker but I didn't mind the wait as there are some great photos on the wall. Once I got to the desk, service was fast and easy. I am happy with ipistal1.

Date of experience: March 15, 2025
Max Z. iPostal1 Rep
over a year old

Hi David,

Thanks for your positive review.

Our partner mail centers work very hard to provide you with the best service possible, so this feedback is excellent to hear.

Sincerely,
IPostal1

New Jersey
1 review
0 helpful votes
Follow Michael Q.
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Everything worked as expected
March 23, 2025

Everything worked as expected. Received a notification. Traveled to pickup location and was checked out quickly.

Date of experience: March 12, 2025
Max Z. iPostal1 Rep
over a year old

Hi Michael,

Thanks for your great review.

Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.

Sincerely,
IPostal1

Virginia
1 review
0 helpful votes
Follow Richard A.
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Not used so far I expect no issues.just anted to secure a box in case I travel or end up moving in the meantime I have this service

Date of experience: March 10, 2025
Max Z. iPostal1 Rep
over a year old

Hi Richard,

Thanks for your positive review.

We had people like you in mind when we created our digital mailbox service. It is great to know that we were able to meet your needs.

Sincerely,
IPostal1

Illinois
1 review
0 helpful votes
Follow Hiram B.
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Very easy to manage, I like the no human interaction for all of my business needs. Great job!

Date of experience: March 10, 2025
Max Z. iPostal1 Rep
over a year old

Hi Hiram,

Thanks for your great review.

People like you running a business have lots to worry about. We are happy we could help make managing your mail and packages easier.

Sincerely,
IPostal1

Idaho
1 review
0 helpful votes
Follow A H.
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Excellent so far...
March 20, 2025

Excellent so far... just started recently, but it is going very well

Date of experience: March 10, 2025
Max Z. iPostal1 Rep
over a year old

Hi A C.,

Thanks for your positive review.

We truly appreciate that you took the time to share your experience.

Sincerely,
IPostal1