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iPostal1 has a rating of 4.6 stars from 3,567 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.
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Excelente sistema para apoyar a personas que quieren iniciar un negocio y necesitan una dirección comercial.
Super quick and helpful. I walked up to the counter and they had my mail in seconds.
Hi Robert,
Thanks for your positive review.
Our partner mail centers work very hard to provide you with the best service possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
Happy with building and accessibility. I wish mail notification was more timely/closer to time of delivery. Ex: packages were delivered around 7/8am and I didn't receive a notification from ipostal until evening time.
Hi Glenn,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
Your mail center is expected top upload new mail to your account within 24 hours of when it is delivered to your mail center. We work closely with our mail center partners to ensure that these standards of service and quality are met, and we will follow-up with your mail center to see what we can do to make your iPostal1 experience even better.
Sincerely,
IPostal1
Perfect experience for my business needs, I enjoy the virtual box
Hi Corey,
Thanks for your review.
We are glad that you are so happy with our digital mailbox service. Helping entrepreneurs and home-based businesses is a big focus for us.
However, we see that despite the positive content of your review, you only gave us two stars. We want to be sure that you're having a great experience using iPostal1, but we need to know more to understand. If you would like to let us know specifics about your experience, please write to us at [email protected].
Sincerely,
IPostal1
Ipostal1 is performing as stated! I have no issues thus far.
Hi Steven,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
Sincerely,
IPostal1
I seek professionalism, courtesy and knowledge when working with customer care agents, all of which was exemplified.
Hi AhNay,
Thanks for your positive review.
Our Customer Service representatives work very hard to provide you with the best assistance possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
I use iPostal1 for my business address and it's working well! The staff at my pick-up location were very friendly, courteous, and helpful with the whole process! Thank You!
Hi Laquanda,
Thanks for your positive review.
Our partner mail centers work very hard to provide you with the best service possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
This is my first time using this service. To set up all the process was a little bit stressful
Hi Michel,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
The USPS requires the Form 1583 be completed, notarized, and filed with proper IDs in order for the mail center to accept mail on your behalf. Our goal is to make this process fast and easy.
We have thousands of happy customers using our services to receive mail after they undergo the 1583 Form completion and approval process. Now that your account has been approved, we are eager for you to experience some of the same benefits.
Sincerely,
IPostal1
As a part of our corporate set up we needed an office address and phone and fax systems to become our basis of operations. We researched our options and chose to use the services of IPostal1.
Hi Marshall,
Thanks for your positive review.
We had people like you in mind when we created our digital mailbox service.
Our Customer Service representatives work very hard to provide you with the best assistance possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
It took me some time to figure out how to use iPostal, to understand what it could and could not do, and how much everything costs. I asked for help from customer service and they always responded accurately and kindly. Everything is going smoothly now and really like iPostal!
Hi Shelley,
Thanks for your positive review.
We are glad that you are so happy with our digital mailbox service.
Our Customer Service representatives work very hard to provide you with the best assistance possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
Super easy, and I love that they send me a pick of important mail. I asked that they send it to my home address and they did. Great service.
Hi Kathleen,
Thanks for your positive review.
Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
Sincerely,
IPostal1
I haven't had a piece of mail I need sent to me yet so I will have to delay my critique.
Hi Sherman,
Thanks for your review.
Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
Sincerely,
IPostal1
Wow fairly easy to set up. Thanks for making that notary service available online. That worked really well. At first I was concerned that would delay my set up but it went really smoothly and teh notary was very helpful. Thank you for making the user expereince as painless as possible. Much appreciated
Hi Roxanne,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
Sincerely,
IPostal1
Very expensive! Would greatly help to lower prices and streamline the signup process which is extremely tedious & frustrating, with needless glitches such as having to pay online notary x2 due to "technical errors"--very inefficient, and again, very costly service and fees...
Hi Eric,
Thanks for your review.
Our goal is total transparency. Our strategy is to charge the lowest monthly mailbox fee possible and then charge customers only for the optional services they choose, like shipping, scanning mail content or mail pickup. We believe this is the fairest way to price, so people who don’t need optional services do not subsidize the people that do.
Please keep in mind that at most locations the monthly mailbox fee is only $9.99. You would pay twice as much for PO Box, which does not come with the convenience of digital mailbox service, so this really is a great value and a tremendous convenience.
The USPS requires the Form 1583 be completed, notarized, and filed with proper IDs in order for the mail center to accept mail on your behalf. Most of our customers find this process to be fast and easy.
As stated on our FAQs page, some mail centers are able to approve your 1583 form in-store, removing the need for a notary; however, if they do not, you are asked to use an online notary service to get your form notarized, for which you are charged a fee of $25. The use of the online notary helps to protect both you and your mail center from fraud.
We have thousands of happy customers using our service, and we want you to have a great experience as well.
Our Customer Service team works very hard to provide the best assistance possible, and will be reaching out to you to see how we can better your experience.
Sincerely,
IPostal1
Ipostal helped me get my mail sent in a timely fashion and could potentially be a lifesaver for businessmen and women who are married but traveling abroad in the States that may be away from their home state from family members and who may need a PMB (private mail box) to forward or get critical mail that was delivered to a home address
Hi Aaron,
Thanks for your positive review.
We had people like you in mind when we created our digital mailbox service. It is great to know that we were able to meet your needs.
Sincerely,
IPostal1
There was a line and only one worker but I didn't mind the wait as there are some great photos on the wall. Once I got to the desk, service was fast and easy. I am happy with ipistal1.
Hi David,
Thanks for your positive review.
Our partner mail centers work very hard to provide you with the best service possible, so this feedback is excellent to hear.
Sincerely,
IPostal1
Everything worked as expected. Received a notification. Traveled to pickup location and was checked out quickly.
Hi Michael,
Thanks for your great review.
Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.
Sincerely,
IPostal1
Not used so far I expect no issues.just anted to secure a box in case I travel or end up moving in the meantime I have this service
Hi Richard,
Thanks for your positive review.
We had people like you in mind when we created our digital mailbox service. It is great to know that we were able to meet your needs.
Sincerely,
IPostal1
Very easy to manage, I like the no human interaction for all of my business needs. Great job!
Hi Hiram,
Thanks for your great review.
People like you running a business have lots to worry about. We are happy we could help make managing your mail and packages easier.
Sincerely,
IPostal1
Excellent so far... just started recently, but it is going very well
Hi A C.,
Thanks for your positive review.
We truly appreciate that you took the time to share your experience.
Sincerely,
IPostal1
Answer: Hi Elayne, Thanks for your question. You can find Office Buildings and Coworking Spaces under the locations tab on our website. We're happy to be able to say that we've had thousands and thousands of customers that have been able to successfully use our addresses for DMV, business, banking purposes and more. Throughout the years that we have offered our digital mailbox services, we've found that each institution/state has their own software and guidelines that are followed to verify the addresses. We highly recommend directly contacting the institution(s) that you are hoping to register your iPostal1 address with to confirm if it will be acceptable. We understand that there is a possibility that not all of our addresses may work for all purposes, and because of this we do provide you with a 30-day grace period. You're welcome to try us out - and if you end up closing the account within 30 days of signup because you couldn't use the address, you can reach out to us to request a full refund of your subscription payment. Sincerely, IPostal1
Answer: Hi Maxine, Thanks for your question. Our Virtual Office phone line allows you to receive calls and voice mail messages, so you don't have to use your private phone for business. However, some of our Office Building locations do provide live-answering services. This is something that you will need to pay them for directly, separate from your iPostal1 subscription. You can find more information about our Virtual Office plans and how the phone lines work on the FAQ pages on our website. Sincerely, IPostal1
Answer: Hi Jena, Thanks for your question. You are able to receive and pick up packages at any of our locations. Please be sure to check out pricing for all our services, like pickups and storage, on the Pricing page and by the address listing of each address on our website. Sincerely, IPostal1
Answer: Hi Roger, Thanks for your question. All mail and most packages qualify for 30 days of free storage. Our storage policy and pricing can be found on the Pricing page on our website. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at [email protected] and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Alexis, Thanks for your question. All of our locations are listed on the Locations page on our website. If you are looking for a specific location and/or need further assistance, please write to our Customer Service team at [email protected] and we would be happy to help you. Sincerely, IPostal1
Answer: Hi Michael, Many entrepreneurs starting a business use a real street address from iPostal1 to establish their businesses. Sincerely, IPostal1
Answer: Hi Danielle, Thanks for reaching out. You can pick any location for your mailbox, regardless of where you live. Please make sure that the address on your ID matches the home address you put on your Form 1583. If you have any questions about your filling out the Form 1583, please write to us at [email protected] or contact us via chat. Sincerely, IPostal1
Answer: If you have a tracking information that shows the package was delivered to the store, then first step is to work with the store to confirm receipt and look for the package. If that does not work and store claims they never received or can't find the package, then you need to consult with the iPostal1 Customer Service team at [email protected] about next steps.
Answer: Given your specific needs, it pays to do a little homework before deciding which state or city will work best for you. Thousands of customers have used our service to register their business or for their DMV needs. However, in Oregon, Missouri, Washington State, and California, we suggest that you check with government agencies to determine what you can or cannot do with your virtual address. For banking, some banks or credit card companies may not accept transferring your address to your iPostal1 address, so best to check with them ahead of time.


Hi Christian,
Thanks for your positive review.
Helping entrepreneurs and home-based businesses is a big focus for us.
Sincerely,
IPostal1