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Join the fastest growing virtual mailbox and digital mailbox service company in the country. View the plan that best fits your needs and just like that, you have a new address and so much more. Learn more here.


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iPostal1 Reviews Summary

iPostal1 has a rating of 4.6 stars from 3,567 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iPostal1 most frequently mention customer service, business address and friendly staff. iPostal1 ranks 4th among Software sites.

This company responds to reviews on average within 1 day

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35,730 reviews

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Illinois
1 review
0 helpful votes
Follow Hansley E.
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So far it has been great and very useful. Very easy to set up and the price was reasonable.

Date of experience: March 10, 2025
Max Z. iPostal1 Rep
over a year old

Hi Hansley,

Thanks for your positive review.

We are glad that you are so happy with our digital mailbox service.

Sincerely,
IPostal1

New York
1 review
0 helpful votes
Follow Joseph R.
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Simply convenient
March 20, 2025

Simply convenient. I love the notary features and even on a Sunday night raining someone came on to help me

Date of experience: March 10, 2025
Max Z. iPostal1 Rep
over a year old

Hi Joseph,

Thanks for your positive review.

We had people like you in mind when we created our digital mailbox service. It is great to know that we were able to meet your needs.

Sincerely,
IPostal1

New York
1 review
0 helpful votes
Follow KING X.
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Everything is normal
March 19, 2025

Everything is normal. No complaint so far. I opt out of such survey in future.

Date of experience: March 9, 2025
Max Z. iPostal1 Rep
over a year old

Hi King,

Thanks for your positive review.

We truly appreciate that you took the time to share your experience.

Sincerely,
IPostal1

Connecticut
1 review
0 helpful votes
Follow Nick O.
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It appears to be performing as advertised and that and that is a great relief because it will save me time and money

Date of experience: March 9, 2025
Max Z. iPostal1 Rep
over a year old

Hi Nick,

Thanks for your positive review.

We truly appreciate that you took the time to share your experience.

Sincerely,
IPostal1

Florida
1 review
0 helpful votes
Follow Richard L.
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March 19, 2025

Melissa iis a joy to work with. Super politeand professional. So xonvenient to get to with ease of access to my parcels

Date of experience: February 20, 2025
Max Z. iPostal1 Rep
over a year old

Hi Richard,

Thanks for your positive review.

Our partner mail centers work very hard to provide you with the best service possible, so this feedback is excellent to hear.

Sincerely,
IPostal1

New York
1 review
0 helpful votes
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March 19, 2025

Great company I saw that a package got delivered but didn't show in my inbox. I called and I got this super nice and helpful lady named Kim. She helped me locate the package in a timely manner.

Date of experience: March 8, 2025
Max Z. iPostal1 Rep
over a year old

Hi Thomas,

Thanks for your positive review.

We truly appreciate that you took the time to share your experience.

Sincerely,
IPostal1

Illinois
1 review
0 helpful votes
Follow Ramona L.
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March 18, 2025

The service that I am receiving from this new location is great! Fast service, great customer service.

Date of experience: March 8, 2025
Max Z. iPostal1 Rep
over a year old

Hi Ramona,

Thanks for your positive review.

Our partner mail centers work very hard to provide you with the best service possible, so this feedback is excellent to hear.

Sincerely,
IPostal1

North Carolina
1 review
0 helpful votes
Follow Edward M.
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March 18, 2025

IPostal1 does a great job providing Southside Recordz ~ (THE CONGLOMERATE) with great professional mailbox services. They're the best in the business! https://www.southsiderecordz.com

Date of experience: March 8, 2025
Max Z. iPostal1 Rep
over a year old

Hi Edward,

Thanks for your great review.

People like you running a business have lots to worry about. We are happy we could help make managing your mail and packages easier.

Sincerely,
IPostal1

Hawaii
1 review
0 helpful votes
Follow Alika-moon G.
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March 18, 2025

I can't login anymore this is ridiculous no one has been able to help

Date of experience: March 8, 2025
Max Z. iPostal1 Rep
over a year old

Hi Alika,

Thanks for your review.

We are sorry for any difficulties that you had logging into your account.

According to our records, the only attempt that we see made by you to contact Customer Service for assistance was made via an email sent by you this past Saturday, 2 days ago.

Our Customer Service team will look into your specific case and then reach back out to fully assist you with logging into your account.

Sincerely,
IPostal1

New York
1 review
0 helpful votes
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March 17, 2025

So far so good. Good services. Just getting started in business & I needed the services you provided

Date of experience: March 6, 2025
Max Z. iPostal1 Rep
over a year old

Hi Frank,

Thanks for your great review.

People like you running a business have lots to worry about. We are happy we could help make managing your mail and packages easier.

Sincerely,
IPostal1

California
1 review
0 helpful votes
Follow Efren M.
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Makes it really easy to sign up and understand everything and every process is done with someone.

Date of experience: March 5, 2025
Max Z. iPostal1 Rep
over a year old

Hi Efren,

Thanks for your positive review.

We truly appreciate that you took the time to share your experience.

Sincerely,
IPostal1

Florida
1 review
0 helpful votes
Follow Sasha S.
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NO Customer Service
March 15, 2025

Ipostal stopped my ability to use the site to see my mail. Said I owend $199 which was for a more expensive plan. I didn't sign up for the more expensive plan. When I tried to Call, Email and use their CHAT bot, I got NO response. I spent several hours trying to figure out what was going on without any help from Ipostal. The office that I was using in my home town to track my mail, said they had no control over ipostal and how they charged customers or how to use their website. I don't recommend you use this company. You can't speak with anyone when things go wrong.

Date of experience: March 5, 2025
Max Z. iPostal1 Rep
over a year old

Hi Sasha,

Thanks for your review.

We are sorry for the issues you described.

As long as your account is active and you have mail in your mailbox, you should be able to view that mail in your inbox.

You can always check your plan name in your Mailbox Settings and review your billing history in the Transactions tab.

Our Customer Service team works hard to provide the best assistance possible, and we are currently working to add more Customer Service representatives, to meet the needs of our growing volume of customers.

We want you to have a great experience using our service. Our Customer Service team will look into your specific case and reach back out to fully assist you.

Sincerely,
IPostal1

Texas
1 review
0 helpful votes
Follow Devin P.
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Honestly this group does a great job and has exceeded my expectations.

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Date of experience: March 5, 2025
Max Z. iPostal1 Rep
over a year old

Hi Devin,

Thanks for your positive review.

We truly appreciate that you took the time to share your experience.

Sincerely,
IPostal1

Michigan
1 review
0 helpful votes
Follow Tashika M.
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This is a great service to have.My experience has been good.I have not came across any issues.

Date of experience: March 4, 2025
Max Z. iPostal1 Rep
over a year old

Hi Tashika,

Thanks for your positive review.

Helping entrepreneurs and home-based businesses is a big focus for us.

Sincerely,
IPostal1

Indiana
1 review
0 helpful votes
Follow B W.
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The site is working as I expected
March 12, 2025

The site is working as I expected. Onboarding was a little tough, but other than that I am very pleased.

Date of experience: March 2, 2025
Max Z. iPostal1 Rep
over a year old

Hi B K.,

Thanks for your positive review.

We truly appreciate that you took the time to share your experience.

We have thousands of happy customers using our services. Now that your account has been approved and you have begun to receive mail, we are eager for you to experience some of the same benefits.

Sincerely,
IPostal1

Thailand
1 review
0 helpful votes
Follow Val A.
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Maybe I missed it but I didn't know that I would also have to pay for each scan or shred! Ok though I bought a bundle pkg.

Date of experience: February 25, 2025
Max Z. iPostal1 Rep
over a year old

Hi Val,

Thanks for your positive review.

Pricing for all ‘Optional Services’ is posted on the Pricing pages on our website.

We are glad to hear that you were able to take advantage of the deal provided by our scan/shred bundles.

Sincerely,
IPostal1

Brazil
1 review
0 helpful votes
Follow Renato L.
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IPostal1 is a great way to have an address and to see the mailings.

Date of experience: February 24, 2025
Max Z. iPostal1 Rep
over a year old

Hi Renato,

Thanks for your great review.

Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.

Sincerely,
IPostal1

Florida
1 review
0 helpful votes
Follow Daphne M.
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I signed up via Tailor Brands so I've had issues logging in outside of Tailor Brands. It took a while, but I finally found a work around. Outside of logging in I do love this.

Date of experience: February 24, 2025
Max Z. iPostal1 Rep
over a year old

Hi Daphne,

Thanks for your positive review.

We truly appreciate that you took the time to share your experience.

If you would like to let us know specifics about your situation, please contact us at [email protected].

Sincerely,
IPostal1

Arizona
1 review
0 helpful votes
Follow Ron J.
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Everything is going as advertised, the site is convenient and simple to navigate.

Date of experience: February 24, 2025
Max Z. iPostal1 Rep
over a year old

Hi Ron,

Thanks for your great review.

Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.

Sincerely,
IPostal1

California
1 review
0 helpful votes
Follow Tommy T.
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Good so far, i like how i don't have to physically go to the p.o. Box for anything

Date of experience: February 23, 2025
Max Z. iPostal1 Rep
over a year old

Hi Tommy,

Thanks for your great review.

Our goal is to provide the best digital mailbox experience possible, so managing your postal mail and packages is easy and care-free.

Sincerely,
IPostal1