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Invicta Stores Reviews Summary
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Super good price, even better than ShopHQ.com
Look and navigation of website was satisfactory except for no chat option. The problem I did have was with the customer service line. On hold for more than 30 minutes and no one ever picked up.
I was worried about not receiving my husband gift on time, for a minute I was on panic mode LOL but I'm very satisfied with my purchase. Thank You Invicta!
Good service and product.
Dependable service
Great quality, fast delivery!
Out of some of the models i was looking for
This site was very easy to look for the product and the prices are very reasonable compared to other stores and the cruise ships. My son has not worn a watch for years and his fiancé bought him one for his 40th birthday and it broke so I wanted to replace for him and was very pleased with the price and service
I love everything about invicta
Great product enjoying it
1. The price of the watches were excellent.
2. Poor customer service. On hold for 30mins, I finally gave up and hang up the phone. Emailing, no reply.
3. Slow deliver. The order was placed on Nov 30 '19. The first packet was delivered after 2 weeks on Dec 13 '19. The second packet was delivered on Dec 18 '19.
Love all the products
The process was easy.
Awesome experience buying an invicta watch. The price was incredible with a huge discount and about the quality no words! I'm so in love that I will buying more soon. Also, I was so surprised about how fast was the delivery specially in this days.
I bought a certified preowned watch that came broken the whole automatic movement moves around because there are screws missing. I've called and sent multiple emails which never were responded to. I got a broke watch that was missing parts. I'm going to post this all over social media if I don't get a response from Invicta soon.
My overall experience with invicta was excellent. I will definitely order from them again.
It seems like the delivery was delayed by Fed Ex...not Invicta.
The watch is stunning!
Great Shopping Experience. Easy to search through web-pages. Easy Checkout.
Everything was great except I paid for two day shipping and didnt get the package until almost two weeks later which isn't a big deal except I paid 29.00 other than that the watch was beautiful as always thanks and happy holidays!
Very slow delivery time.
From the business
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members