Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Fast and convenient, the watch design is over the top!
Shipping timeline was not good or accurate
Excellent delivery service and watches are exactly the same as seen on the website.
Satisfied of the product
Customer service could have been better,seemed to only be concerned about sales.
Todo muy bien...
The watch was on sale, when it arrived it was nicely packaged. The delivery was reasonable and on time. Great experience and great product.
Great watches and good prices.
Great price beautiful watch
Shipping took longer than I expected. Everything else was fine.
Regarding another order #******* order was delivered INCOMPLETE. I have sent various emails to *******@invicta and i haven't received any repply. I just received item number Model *******. I didn't received item model ******* but gess what? Order has been charge already in the invicta card...
The overall experience was great! I plan on shopping here more in the future.
As always, speedy & excellent :)
I have emailed several times with a promise if a response in 24 hours and have never been emailed back. I have an order now that has been processing for 4 days and I chose overnight shipping for an extra $60. Once again no email back. I have never had such horrible customer service in my life. I now know to stick to shop hq
Thanks i like all services
The site was easy to navigate/great products/great deals
First time buyer
Muy buen precio. Me gustaron mucho.
Muy buena mi experiencia con mi compra, gracias
I will like to return this item ASP, is not what I believe it was, just waiting for information to return this item.
Answer: Seem to be actual Invicta watch, has a warranty and everything
Answer: The same here. No follow up email I told the rep and wanted to know why was that. On hold for one hour and I still feel like my questions weren't answered regarding as to when will I receive my watches. I will never order again.
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.

