On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Invicta Stores Reviews Summary
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Love the watch just wish Can't wait to give it to my husband for Christmas. The only thing that was frustrating I couldn't get a hold of someone on the phone that's my only complaint
Very easy, nice looking products.
I will shop with invicta again.
Greatservice
Had a issue with the billing address. Was resolved with a phone call. Very efficiently.
Quick n easy!
I recieved my order over 2 weeks after placing it. A watch I ordered after this one was received within a week. I contacted customer service and the watch was shipped within a week but still arrived too late.
I am glad I had the second one to gift.
Easy to navigate platform. Relatively competitive price points.
Really easy and great deals!
Quick and easy shopping and a lot to choose from but had a serious problem with FEDX package was missing a day or two after they said they had delivered it but it was finally delivered
Great store will do business with you again. A++++
My son just loved his new watch
My husband loved it!
I called many times, I sent many emails and nobody answer me. I paid extra money for shipping because I want the watch for christmas gift but i didn't receive it.
Very, very poor customer service couldn't get through, and customer service supervisor would not call me back.
This was my first time purchasing an Invicta watch I was extremely happy with the item I received. So much so I bought 4 more. Excellent yellow tag prices.
Awesome price
The order confirmation was ok. The confusion was I had 2 separate orders including several watches. I received 1 or 2 at a time and then no confirmation on tracking was sent for the rest of the order. I'm still waiting on pieces and have no way of knowing which watch is coming or delayed. The items did not arrive in time for gift deadline
It's a beautifully crafted watch.
Shipping was more than expected but good quality product.
From the business
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Watch Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members