On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Invicta Stores Reviews Summary
The company enjoys a generally positive reputation, with customers frequently highlighting the quality and unique designs of the watches, as well as the excellent value for money. Many express satisfaction with timely deliveries and effective communication regarding order status. However, concerns arise regarding issues with returns and refunds, as some customers have reported delays and dissatisfaction with the return process. Additionally, there are occasional discrepancies between product descriptions and received items. Overall, while the company excels in product quality and customer experience, improvements in return handling could enhance customer satisfaction further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Invicta was great, great price and quality item. Delivery by fed-ex was horrible
Great price and speedy delivery
Order was "processing" for almost 10 days. I attempted to call customer service on three occasions and was on hold for over 30 minutes each time with no contact made. Never received a follow up email to the one I sent to the "help" desk. Glad the product arrived in tact and in the time we needed.
Great free shipping
THE WATCH IS GREAT. FED X SAID IT WAS OUT FOR DELIVERY LAST THURS THEN FRI THEN SAT THEN MONDAY THEN FINELY TUE THE 24 THEY FINELY DELIVERED IT. NO FAULT OF INVICTA.
Great looking watch
I think that if you place an order and the item goes out of stock before the order is complete then you shouldn't get charged
I did not recive all my order.is missing 2 watches and I called and called and called they put on hold for hours two weeks I did not recive my full order.?
Excelent everything
Very easy to order
Amazing company
Love my watches
Good product and good price
Good service fast shipping
The product was very nice
Thank you I have received the merchandise in perfect condition, thanks for your prompt response and solving the problem, one of many purchases is waxing again, a very grateful customer of their services. ATT LUIS RODRIGUEZ.
Will be ordering again!
Did not like calling customer service 3 days in a row to sit on hold for over 2 hours each time I called and finally just give up. Never did speak with anyone.
Delivery time was longer than expected especially since I am in the same state and county.
Not happy that the site didn't allow me to use the 10% discount as promised
GOOD MERCHANDISE AND FAST SERVICE! THANK YOU!
From the business
Invicta Stores is the best place to shop Invicta watches online. We carry an extensive line of invicta watches for men and women including exclusives only sold here.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members